Customer Reviews for E&S Transport Inc
(U-Haul Neighborhood Dealer)

321 comentarios

2731 Waterbury-Stowe Rd   Waterbury Center, VT 05677

(802) 244-6644

Horario

  • Mon–Fri
    8:30 a. m. - 5 p. m.
  • Sat–Sun
    8 a. m. - 3 p. m.

Servicios en esta ubicación:

Contáctanos

(802) 244-6644

2731 Waterbury-Stowe Rd
Waterbury Center, VT 05677

Servicios en esta ubicación:

Horario

  • Mon–Fri
    8:30 a. m. - 5 p. m.
  • Sat–Sun
    8 a. m. - 3 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

The worker showed up over an hour late and no one called me to let me know .

Caroline B. 
Clasificación:
5.0

Excellent customer service!! Thank you!!,

John C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Blair R. 
Clasificación:
3.0

The young lady behind the counter was helpful and friendly. Can't ask for more.

Ray L. 
Clasificación:
5.0

Great job

Ulrch B. 
Clasificación:
5.0

Easy to reserve & the people are kind, quick and efficient with check in/check out.

Katherine K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Reggie B. 
Clasificación:
5.0

The team headed by Melinda was excellent. She was very helpful, and I would highly recommend her.

Charles D. 
Clasificación:
5.0

Easy pick up of trailer. Staff member went over safety procedures and did all the work of hooking up to the hitch.

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

maureen B. 
Clasificación:
5.0

Friendly, efficient staff made drop-off of the rental trailer zero hassle. I was in and out in 5 minutes.

David M. 
Clasificación:
1.0

The uhaul had summer tires and I got stuck both times

Jacqueline G. 
Clasificación:
5.0

Nothing to change. Very accommodating at this location. Conveniently located. i have rented previously. works out fine for me

Harvey R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald E. 
Clasificación:
5.0

Price per mile was advertised as different than what I paid. Advertised as 0.79, charged 0.89 per mile.

Heidi W. 
Clasificación:
5.0

We have used this location multiple times and have always been pleased.

Amy K. 
Clasificación:
3.0

Staff was extremely helpful, patient and friendly.

Robert O. 
Clasificación:
3.0

El cliente no dejó un comentario.

Larry L. 
Clasificación:
1.0

I did not rent a uhaul , but someone used my phone number to rent one , because I keep getting texts …. So I clicked the link to send this too you …. I do live in vt .

David B. 
Clasificación:
1.0

We needed more time so we bought 2 extra days but a hurricane shutdown north Florida for 2 days that did not work out for people over 65 it takes us over 5 days to go from Vermont to Florida

Ernest J. 
Clasificación:
5.0

I had signed up for 24/7 pickup so I could pick up before the office opened. When I got there there was no cell service in that area of Vermont so I was stuck waiting for the office to open which made me late to my destination. Fortunately the office person showed up early and worked quickly to get me processed so I could get on the road. She was great! 24/7 access shouldn't be allowed at that sight since there is no cell reception.

Joan V. 
Clasificación:
5.0

Maybe give a T-shirt lol. Thank you.

Gary H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michelle L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michelle L. 
Clasificación:
2.0

I had a bad battery that died in under an hour of just having the engine turned off and with the back light on in the truck.

Ming Z. 
Clasificación:
4.0

El cliente no dejó un comentario.

Connor P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael D. 
Clasificación:
4.0

Very nice people to work with !!!!!!!!!!!!!!

Allen R. 
Clasificación:
5.0

Were very happy.!

Herbert H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elaine F. 
Clasificación:
5.0

Easy, quick and friendly folks!

Joanne B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Stephen Y. 
Clasificación:
5.0

Hassle-free drop-off.

Hillary L. 
Clasificación:
4.0

El cliente no dejó un comentario.

greg B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen G. 
Clasificación:
5.0

smooth pick up and return. Great place to rent from

Susan B. 
Clasificación:
1.0

Horrible not my drop off location 2 hours in the woods, then nobody came out, had to lift the trailer off the hitch, didn't have any tools to help. Round trip this was 4 hours extra to my day. Then i got a call asking me if i plan on keeping the trailer longer so no communication between the drop off spot and headquarters. total bs

Joe S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Hannah H. 
Clasificación:
5.0

Very friendly and helpful staff.

Joe Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

MURRAY E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mason K. 
Clasificación:
2.0

Reported to Waterbury location. The truck smelled of cat urine once we were in it for a few minutes had to buy an air freshener. Also left it with a full tank of gas not 7/8 and still got charged $23 for extra miles. It took $78 in gas in shoreham Vt and then another $102 in Stowe definitely something wrong with the gas tank! Not pleased

James W. 
Clasificación:
3.0

I do not understand why the location that had a "truck available" according to the site was not available and I had to go to Waterbury - NOT Customer Friendly.

Scott H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon C. 
Clasificación:
5.0

El cliente no dejó un comentario.

john S. 
Clasificación:
5.0

None at this time.

dennis V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wendy P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Blair R. 
Clasificación:
5.0

They took the time to find me,and let me know a truck had become available! So grateful@

susan M. 
Clasificación:
4.0

El cliente no dejó un comentario.

ISABEL V. 
Clasificación:
2.0

Moving my reservation 40+ minutes away (only a few days before pickup) after reserving over 3 months in advance was a large inconvenience.

Gavin P. 
Clasificación:
2.0

After having my pickup location changed with no contact from UHaul I had to Uber 30 minutes to get here. When I arrived my truck didn't start. Had to wait for them to track down a new truck.

Philip B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Erica W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lecia P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kortnee B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tara D. 
Clasificación:
2.0

I dropped the truck off a day ahead of schedule, and still had to pay full price. Also, I dropped the truck off with gas still in it, about a 1/8 of a tank, which is more than what was in it when I got it. Then I got a fuel charge cause the employees here and where I rented it from screwed up the paperwork, not surprised there. SO I had to then return to the location to straighten that out. Funny enough, you can take my money right away, but yet takes you 3-5 days to refund your screw-up!!! I have to say that I am honestly surprised there isn't a class-action lawsuit against you guys with how you screw people over.

H Jeffrey S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Diane C. 
Clasificación:
4.0

El cliente no dejó un comentario.

James F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Harry H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eugene S. 
Clasificación:
1.0

After driving 6 hrs to Vermont they told me I had to drive 30 minutes further to get the truck I ordered a month in advance. They should have found away to get the truck i ordered to my pick up location. A poor pickup indeed not happy. Thank you very much.

William M. 
Clasificación:
2.0

El cliente no dejó un comentario.

Thales F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dale I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Larry R. 
Clasificación:
4.0

The business in Waterbury Center was well run, with courteous and helpful staff. However, when I reserved a truck via the UHaul website two weeks prior to my move, one of the choices for pickup was a hardware store 5 minutes from my home. Since this location was included as a choice for the truck I was renting, I assumed that a truck would be made available at that site. Instead, one day before my trip I received a call to say that the closest truck available was almost an hour away. I can give the pickup site in Waterbury Center a very good rating and the UHaul reservation process the lowest possible rating. Furthermore, I was told that I would be charged for milage from my preferred site rather than the actual site, and I don't believe that happened - I paid for excess miles as a result. All told, this made a long day on the road much longer.

Gregory J. 
Clasificación:
5.0

Everything was great! Everyone was very friendly and helpful everything worked out perfect. Thank you!!

Lynn G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ellen Parent H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janet B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brad W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Will E. 
Clasificación:
1.0

When a customer has reserved equipment and has a guarantee then called to confirm reservation, the equipment shod be there. Thanks for screwing me, I had to pick up at another location AND pay more money!

Jeffrey V. 
Clasificación:
5.0

El cliente no dejó un comentario.

michelle E. 
Clasificación:
3.0

This was not my preferred pickup location and the gentleman working with me had many issues with his computer.

luc L. 
Clasificación:
3.0

Had to clean off ice and snow from the entire van. Had to run van for 20 minutes to thaw and defrost windows.

Kenneth K. 
Clasificación:
5.0

Friendly people. The manager took a few phone calls from me as I awaited confirmation of the arrival of my van, and she was very patient and helpful.

Stephen P. 
Clasificación:
4.0

No cell service at location. Offer WiFi for transactions

Jessica S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff W. 
Clasificación:
3.0

This was not the pick-up location that I wanted, U-Haul changed my pick-up location on me 24 hrs before my scheduled pickup.

Paul W. 
Clasificación:
4.0

The owner was pleasant and efficient. The truck was in good mechanical condition but showed signs of significant wear.

Susan G. 
Clasificación:
5.0

Easy return No hassle

Daniel L. 
Clasificación:
5.0

These guys were great - very helpful and friendly. Helped us through the app and drop off procedure. VERY nice.

Kevin K. 
Clasificación:
3.0

trailer wiring harness was defective upon hook up. apparently not checked when previously checked in. had to rewire plug connector for proper trailer lighting operations. in addition, towed vehicle security chains were too short for proper security with them. could not use chains provided to secure vehicle to the trailer. trailer itself was well maintained and worked well.

Dennis A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rhys W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tammy P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Roberto V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Camela B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Blair R. 
Clasificación:
5.0

El cliente no dejó un comentario.

James H. 
Clasificación:
3.0

Truck cab was dirty. Had to slam door very hard to get it to close completely.

James B. 
No se han enviado comentarios para esta ubicación.

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