Customer Reviews for Eagle One Storage LLC
(Distribuidor de U-Haul del vecindario)

77 comentarios

1711 Lake Murray Blvd   Columbia, SC 29212

(803) 788-2573

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 4 p. m.
  • Sáb.: 9 a. m. - 3 p. m.
  • Dom.: cerrado
Horario especial
  • 5/30/2022: 9:00 a. m. - 2:00 p. m.

Servicios en esta ubicación:

Contáctanos

(803) 788-2573

1711 Lake Murray Blvd
Columbia, SC 29212

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 4 p. m.
  • Sáb.: 9 a. m. - 3 p. m.
  • Dom.: cerrado
Horario especial
  • 5/30/2022: 9:00 a. m. - 2:00 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bessie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Henry L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cindy P. 
Clasificación:
5.0

Making sure all the equipment requested is in the truck

Rachel H. 
Clasificación:
5.0

Thanks a bunch for all your help

Jennifer N. 
Clasificación:
5.0

El cliente no dejó un comentario.

David H. 
Clasificación:
4.0

Never even got in the building. Very pleasant though. Had to pay a cleaning charge even though it was the same as I got it from Spartanburg. Can t complain as it had been a stressful day moving house

Lee B. 
Clasificación:
5.0

Great experience. Will use again!

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ray L. 
Clasificación:
5.0

Everything was great. Regan is a good asset to your company.

Scott S. 
Clasificación:
5.0

The web app is not a great ease of use

Tony G. 
Clasificación:
2.0

Have the equipment on-site to meet the reservation. This is a franchisee location and they were late opening. Was told I would have extra miles because I had to go extra miles to get the truck and was not given consideration and was charged extra for 3 miles!!!

Mathew S. 
Clasificación:
5.0

Reagan is very customer focused and knowledgeable.

Kelly S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert A. 
Clasificación:
4.0

Everything about the rental went smoothly

BRAD M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Eric S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cody E. 
Clasificación:
5.0

El cliente no dejó un comentario.

MEGAN H. 
Clasificación:
5.0

Extremely friendly and helpful. I will use this location again even though they are further away than several other u hauls. I highly recommend.

BRENT B. 
Clasificación:
5.0

Great experience

RODNEY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEENA K. 
Clasificación:
4.0

Had a little trouble with the app to copy drivers license. I had already submitted this with the reservation so don't know why another one was required. Thanks, T

JOHN W. 
Clasificación:
5.0

The part time desk clerk from Sunday was awesome and helpful. Give that girl a raise.

BRADLEY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

PARAMESWARAN M. 
Clasificación:
5.0

Great service to go along with a clean, well maintained truck. It all went well.

Gregory K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel J. 
Clasificación:
5.0

Great experience! No problems! Highly recommend

RODNEY L. 
Clasificación:
3.0

I had reserved a 10 foot truck when I attempted to pick up the truck I was informed there were none available. I was given a 20 foot truck for the price of a 10 foot truck. However the gas mileage was 10 miles to the gallon and I drove 1000 miles costing me over $300 in fuel. I'm quite confident that I've had a 10 foot truck I would've gotten better mileage and less fuel cost. I found it quite disturbing that I was not notified of the unavailability of the vehicle I had requested. I would've made other plans

Wiliam Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTONIO M. 
Clasificación:
5.0

Nada

MICHAEL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jana K. 
Clasificación:
5.0

El cliente no dejó un comentario.

AUSTIN N. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMANTHA W. 
Clasificación:
5.0

awesome experience

KELLY A. 
Clasificación:
5.0

Everything was great!!!

LAURA D N. 
Clasificación:
5.0

Good customer service

FRANCESCA C. 
Clasificación:
4.0

Very friendly and helpful. I called to get my truck a day early and they were more than accommodating.

JOHN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Trenton M. 
Clasificación:
5.0

Forgot to tell the attendant that the check engine light was on the entire time we had the vehicle. We did not have a problem and the coolant temperature remained normal, so not sure what might be the problem.

CLARENCE B. 
Clasificación:
5.0

Get more pick up trucks.

Shericia B. 
Clasificación:
5.0

Nice truck. Drove well. Good storage capacity.

DOUG R. 
Clasificación:
4.0

Clerk at desk was not welcoming at all. She seemed irritated to be there and was bothered to have to check us out and the man in front of us. Could have at least said thank you.

Karen D. 
Clasificación:
5.0

Great customer service.

WANDA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRAVIS C. 
Clasificación:
5.0

Windshield wipers need to be replaced.

RACHEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES C. 
Clasificación:
1.0

When I called to confirm my reservation, I was greeted in an unpleasant manner and told the rental I had reserved had a flat tire that they would not fix before our rental the next day. We were told we'd be responsible for fixing it. When I showed up to pick up the truck, she said we should have cancelled it since we were questioning her about the flat tire. Poor and highly unprofessional customer service at this location. Wouldn't recommend to anyone.

Mathew D. 
Clasificación:
5.0

Great professionalism and customer service!

GORDON F. 
Clasificación:
4.0

El cliente no dejó un comentario.

DONALD S. 
Clasificación:
4.0

El cliente no dejó un comentario.

TRENCY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kami G. 
Clasificación:
1.0

Provide more education to the customer service representatives and to the site owners where the trucks are. I had a horrible experience because of this. I had a very rude customer rep on the phone and gave me all wrong information. I had to call back later on and got a more informative rep that actually helped me with my process. No i will not rent again and will advise other to not do so either. There need to be more transparent information given at the site for rentals. I went to several and received poor service at Lake Murray Lawn and Eagle one Storage. If they want customers to return they need to be more helpful. Not just say look online. Actually be able to talk about the service that you provide. Or willing to help. Eagle one offered none of the above. Acted like they knew nothing about U-Haul services they offered. Very very dissatisfied with services!!!

Eric G. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS R. 
Clasificación:
5.0

Thank you for followup and communications.

Fred S. 
Clasificación:
2.0

Place was extremely busy on Saturday and only 1 person staff . Reservation gave me one truck number and keys in safe box was for another . Wasted 30 mins solving that mystery ? No parking availability for 26 day teuxk when I returns and had to back up hill with gravel on premises which then wouldn't go up and had to park it where it was and blocked exit for all Staff had no sense of priority so had to hail a customer to assist in getting the truck moved Will never rent form this location again

judith R. 
Clasificación:
5.0

It was a great flawless experience

TRACEY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey B. 
Clasificación:
5.0

They worked with me to help answer a few questions and was very courteous. Ver nice place to rent a U-Haul.

Troy S. 
Clasificación:
5.0

The truck automatically went to Tow/haul I knew nothing about this and wasted gas driving with this on

Annette L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUANITA G. 
Clasificación:
3.0

When I brought the rental back, the door was locked and no one would answer the phone. I brought it back around 1pm on a Saturday, and the store hours were clearly marked. After knocking and calling several times, the attendant came out and said we only needed to leave our keys - instructions that were never communicated prior to our interaction. She was abrupt and seemingly uninterested in helping.

CHRISTOPHER J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Vicki H. 
Clasificación:
5.0

Easy app to rent truck and turn it back in quickly and the newer trucks and low tailgate for loading were perfect for the move. Ill rent again from you!

Jack D. 
Clasificación:
4.0

Nothing, but you app needs work. I froze twice -- once during pickup and one during return -- rendering it ususable.

KEVIN T. 
Clasificación:
5.0

The U-Haul app didn't really work on my phone or another person's phone who was with me had to log on to the website to get it to work.

James E. 
Clasificación:
3.0

We took our boat out on lake Murray for first time for a couple hours. We wanted to rent the smaller truck to make it easier (2pm.) The small truck was being rented the following morning at 7am. I wasn't sure why we couldn't rent that one. Only one small truck available.

LAURA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

NOAH H. 
Clasificación:
5.0

Everything was fine, except I had to rent a bigger, more expensive truck than needed, and wanted.

DANIEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

John Bradley W. 
Clasificación:
5.0

Such kind, nice helpful people. I certainly will recommend to others.

CHRISTEN F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeffrey W. 
Clasificación:
1.0

I have rented from u haul for decades, and I must honestly say that this is the absolute worst experience I have ever had with a rental company. I rented a truck for a day, put only "10 miles" on it , put 2 and 1/2 gallons of gas in it and they charged me $15.00 dollars saying it was 4 gallons low!? I will file a formal complaint with corporate (not that it will change anything) but I will let all my friends, church members, and anyone else that will listen my story and at not to use that location!!!

EDDIE B. 
Clasificación:
4.0

Hard to get in and out of driveway

ALEX R. 
No se han enviado comentarios para esta ubicación.

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