Fantastic customer serviceTyler H.
Eagle Mini Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Kelly was a excellent customer service repDarrell J.
El cliente no dejó un comentario.Floyd L.
El cliente no dejó un comentario.Rico J.
El cliente no dejó un comentario.CHRISTOPHER W.
This facility and it's staff are great. I needed to move out over Thanksgiving weekend (they were closed) and Kelly was very accommodating. I had my belongings stored at Eagle Mini Storage for just over a year with zero issues. Clean facility and really good rates, I would definitely recommend them to family and friends.Amy H. | Overall Experience
Make sure the equipment is in good working order withOUT nails in the tires. A building that doesn't look like a broken down shack would be preferred.DARREL S.
El cliente no dejó un comentario.Pablo H.
El cliente no dejó un comentario.JOSEPH M.
El cliente no dejó un comentario.Spencer L.
I love the customer service , keep up the good workBrittany J.
El cliente no dejó un comentario.Nathan W.
Kelley was super friendly, informative and wonderful to deal with upon pick up and delivery. I would use this location again and will refer friends to Kelley.SHERRI S.
El cliente no dejó un comentario.David G.
El cliente no dejó un comentario.David F.
El cliente no dejó un comentario.Nancy R.
El cliente no dejó un comentario.Tate M.
The pick up place is was ABSOLUTELY AMAZING the lady who worked there helped us so much of she wasn't there we wouldn't have been able to move and we were in a very bad place she went above and beyond to help us get a truck I would 100000% recommend the pick up place to everyoneAARON N.
El cliente no dejó un comentario.Marco P.
El cliente no dejó un comentario.BERNARD F.
Jackie was amazing!! She was friendly and helpful with my questions. She made the process very easy and she followed up on my experience and how well the equipment was running. Ever impressed by my experience.Richelle H.
El cliente no dejó un comentario.Michelle S.
El cliente no dejó un comentario.RICHARD R.
El cliente no dejó un comentario.BRENTON P.
El cliente no dejó un comentario.DUSTYN R.
This was the third location I went to in one day to track down the 6x12 trailer I reserved over a week beforehand. The pickup location sent to me was wrong twice. I spent over an hour in the car and drove 30 miles to get the trailer.Paul A.
El cliente no dejó un comentario.KARLA M.
El cliente no dejó un comentario.BOAZ MICHAEL B.
El cliente no dejó un comentario.stephanie G.
El cliente no dejó un comentario.VICTOR S.
El cliente no dejó un comentario.MALACHI P.
El cliente no dejó un comentario.Richard R.
El cliente no dejó un comentario.MELISSA S.
El cliente no dejó un comentario.Jacqueline W.
El cliente no dejó un comentario.Crystal S.
El cliente no dejó un comentario.Angie B.
They closed earlier than they said the would and I had to take time off of work to return the trailer.STEPHEN C.
El cliente no dejó un comentario.Tracy C.
Kelly was very helpful and made sure my experience was top notch! Definitely will return here if I need another uhaul trailer!MATTHEW M.
El cliente no dejó un comentario.Craig H.
I only had one problem with him I wanted to make sure he gave me some kind of receipt since I returned it a day early but all was goodAnn C.
El cliente no dejó un comentario.Erik L.
El cliente no dejó un comentario.Kofi B.
El cliente no dejó un comentario.William T.
This is my go to when moving! Definitely recommended.Brittany B.
El cliente no dejó un comentario.REMINGTON R.
El cliente no dejó un comentario.pete O.
El cliente no dejó un comentario.Thi R.
You can have the equipment available at the location where it was reserved. I reserved the trailer months in advance at my Clarksville TN U-Haul. The day before I was to pick it up I received a message that I had to go to another town to get it. Are they not able to retrieve their equipment? I had to take the day off work in order to go get the trailer so we could stay on our departure schedule. I have not rented from U-Haul before and I will not rent from you again.Kiley S.
El cliente no dejó un comentario.Micheal L.
El cliente no dejó un comentario.lisa L.
Staff was very flexible to work with my schedule and goals. Very helpful.Bob N.
No commentjames C.
El cliente no dejó un comentario.branden E.
Please have previous user close windows. Driver seat is wet.Gabriel B.
El cliente no dejó un comentario.jim B.
Eagle Mini Storage location was A+ uhaul location . BUT 712 Providence Blvd Zip code 37042 I think and also the 800 call center . Call them with a problem after I left 712 Providence Blvd location. Was told their phone was rolled over to 800 #. Had nothing but problems until one lady at the 800 call center took the time to understand problem and send me to Eagle Mini Storage . Oh yeah still WAITING ON REFUND from 1st rental.gregory H.
El cliente no dejó un comentario.angel A.
I had an excellent experienceDeborah S.
Very good peopleMarvin G.
El cliente no dejó un comentario.Rikki F.
El cliente no dejó un comentario.Charles S.
U-Haul needs to communicate with this place. It's not owned by U-Haul. When I got there I was told my reservation wasn't good and had to go to 3 other places to get a storage unit since nothing avail.Steven M. | Reservación
We were 1st advised to return our equipment to. U-Haul storage & rental location at 8475 Pembroke Oak Grove Rd, Oak Grove, KY. This is a storage facility with unmanned front office and internet drop off box. We attempted to use the drop box/internet option but were unsuccessful. Someone on site directed us to use Eagle Mini Storage just down the road. EMS was manned, accepted our return/drop off and very helpful.Harrold S.
Couldn't have gone better!Cynthia S.
El cliente no dejó un comentario.Stephanie D.
El cliente no dejó un comentario.Louis M.
The lady didn't explain that if we went over 50 miles we would get charged $79, instead of $29, even though when she asked how many miles we would go we told her 150. She also didn't tell us when we rented it we got it for 24hours, so we rushed to have it back by 5.....only to find that she CLOSED EARLY!jennifer S.
El cliente no dejó un comentario.Patricia G.
El cliente no dejó un comentario.Arthur G.
El cliente no dejó un comentario.Javier C.
They were extremely helpful! Absolutely wonderful to work with.Susan H.
El cliente no dejó un comentario.Anthony D.
Un Male servicio no rent mas en u-haulElvin C.
El cliente no dejó un comentario.julie H.
Storage facility is very friendlyDebra R. | Reservación
El cliente no dejó un comentario.Louis S.
El cliente no dejó un comentario.Juan M.
Nothing. The young lady who assisted me was dynamic. I don't remember her name be she had me in and out in no time.ALICIA W.
I only drove the truck about 2 miles to move some mattresses around the corner. The truck would only let me put $2.50 worth of gas to fill it back up. I returned the truck within an hour. She sent a receipt a day later charging me for 40 miles. Do not rent a truck from them!!! She must work on commission because this is stealing!!!Carolyn A.
El cliente no dejó un comentario.Paul A.
Office staff was very helpful and professional made renting very easyChristina P.
We love renting from them. They are always nice and friendly and very helpful. Will always rent from them.Adam W.
Provide a paved location...KEVIN T.
El cliente no dejó un comentario.Steve A.
Had no problem with them and really nice peoplePHILLIP H. | Overall Experience
Keep up the good work!Carl W.
El cliente no dejó un comentario.Willis H.
El cliente no dejó un comentario.Sherrie R.
Great Customer Service, best U-haul experience!terrell M.
The app quoted me a different price at the end of my transaction than the woman who was on site. I understand that she wanted me to pay for 2 days since I was 2 hours past what the check in was suppose to be, but instead of explaining herself thoroughly she just kept saying I have to pay for both days & didn't know why the app itself took a day off. I did everything on my end like I was suppose to, so that's a glitch in your system that needs fixing cause apparently having a truck for 26 hours means you have it for 2 days according to her but it means 1 day on the app. I love the idea of DIY, but not the lack of communication it causes with customer and employee. She also could've handled the situation better. Overall I would use uhaul again just not from this location, and system was resolve by the Area manager. Gracias.Bryan G.
El cliente no dejó un comentario.Michael C.
Best location I've ever been to. Amazing customer serviceBria F.
The woman with blue tips in her hair was super chill and in my opinion I'd go there just for her fine selfSTACY W.
The young lady that helped us was very kind. She also shared ideas for the area with us.Dan S.
Don't change your military standrichard R.
Nothing great customer service!Stacey T.
Rude no customer service presentationTere K.
El cliente no dejó un comentario.Randolph O.
AMAZING! Everything was amazing. Till we came to drop off the auto transport. We're we find out the trailer was rented was reported stolen. And we supposedly rent two auto transport rather than one! And both were reported STOLEN! Along with our acct being paid. Good thing we had our receipts. But, the lady at the the drop off location was amazing and looked into it. And everything was sorted.maria B.
El cliente no dejó un comentario.Nicholas C.
El cliente no dejó un comentario.Randolph O.