Hi Ms Jackie was the clerk in Oak Grove, KY at U-Haul who took care of the details of renting us a Truck today. Ms Jackie was organized and knowledgeable with the protocol of getting us processed quickly, and efficiently without delay. Thank you Ms Jackie for your help today, because we were press for time. Job well done. ðŸ™ŒðŸ½âï¸âï¸âï¸âï¸âï¸CLARA R.
Customer Reviews for Eagle Mini Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Great service! ðŸ‘ŒðŸ¾TRAVIS P.
great custormer serviceðŸ’¯mark K.
Have the same Representative present for the next customer, she did an Awesome and Amazing Job!JAMES M.
Hire more people like the girl at the location and things will be great ðŸ‘RUBEN V.
The woman that rented to us was very friendly and super helpful, her customer service was outstanding. I would recommend this location to anybody.Donna S.
Nothing to improve. She was awesome.Thomas H.
Jackie was amazing. I go back to this location all the time due to Jackie and KellyCHRISTINE P.
Employees need a ladder to reach the outside of the truck.Quinton E.
Excellent job thanks.WILLIAM B.
Kelly was just as sweet and helpful as she could be. She made the process quick and simple.WEBSTER O.
El cliente no dejó un comentario.ALEX E.
El cliente no dejó un comentario.Keith P.
El cliente no dejó un comentario.sherry D.
There should be more than one person working on a Saturday. There was a long line and the lady who was working was very overwhelmed. Then she told us AFTER we waited almost an hour that if you do self checkin then you don't have to wait in the lineâ€¦ oh thanks ma'am.Leah D.
El cliente no dejó un comentario.DEJUAN T.
El cliente no dejó un comentario.Denise C.
The gentleman I was helped by was simply great! He made the experience feel welcoming. He was knowledgeable and made sure I had the right vehicle to get the job done. Also didn't pressure me on anything I didn't feel I needed. I didn't know this location was around and I'll use you guys again for n the future!JOB P.
El cliente no dejó un comentario.LYLE H.
Ashley was amazing! She elderly did go above and beyond for me. She did more than she had to and was just so amazing to me and my family. I would recommend this location 100 times over. We were just driving through from FL to CO and ran into an issue near here and she was just so helpful. I just can't say enough good things about her and her helping spirit.RAQUEL M.
El cliente no dejó un comentario.EMMETT M.
El cliente no dejó un comentario.JOSHUA E.
El cliente no dejó un comentario.Phillip F.
Alisa was starting her first day. She was excellent. She is definitely a keeper. Kellie, the manager was excellent too. I will for sure recommend them to family and friendsPATRICIA P.
Everything was good. Friendly helpful staff.BILLY C.
Put a rest room inside the buildingPASHAE B.
We had a great experience. Customer Service was good as well. She was knowledgeable and help us out a lot. Gracias.FREDRICK D. | Overall Experience
El cliente no dejó un comentario.FREDERICK W.
El cliente no dejó un comentario.JESSE H.
Very quick, friendly, informative checkout. Will definitely use again!!CHAD C.
Nothing at allSHANE H.
Joel was the U-Haul agent at the Mimi Eagle storage facility. I was impressed with his actions. He was very professional and thorough ensuring I understood every step in the process to include what to do in the event of an emergency. Absolutely someone who is capable of taking on more responsibility.Damis C.
El cliente no dejó un comentario.LAURA W.
They tried to help me with the issues I was having. even though they were unable to help they pointed me in the right direction on how to fix my problem.Chelsea C.
Joel was extremely helpful and very kind. He tok the time to help me try and find equipment I was wanting but was not able to find within a 50 mile radius after calling around. I would like to Thank Joel's very much for his help.STACEY C.
Kelly was amazing, she was very helpful. She definitely made the process easier and explained everything so well.RONIQUE S.
El cliente no dejó un comentario.Marsha W.
El cliente no dejó un comentario.STEVEN P.
Excellent customer serviceCURTIS W.
The gentleman was very helpful as I had never backed a trailer ever!! He guided me through the whole process and went smoothly. And the location is literally a stone throw away from my daughters apartment so it was super convenientDANYELLE T.
Fantastic customer serviceTyler H.
Kelly was a excellent customer service repDarrell J.
El cliente no dejó un comentario.Floyd L.
El cliente no dejó un comentario.Rico J.
El cliente no dejó un comentario.CHRISTOPHER W.
This facility and it's staff are great. I needed to move out over Thanksgiving weekend (they were closed) and Kelly was very accommodating. I had my belongings stored at Eagle Mini Storage for just over a year with zero issues. Clean facility and really good rates, I would definitely recommend them to family and friends.Amy H. | Overall Experience
Make sure the equipment is in good working order withOUT nails in the tires. A building that doesn't look like a broken down shack would be preferred.DARREL S.
El cliente no dejó un comentario.Pablo H.
El cliente no dejó un comentario.JOSEPH M.
El cliente no dejó un comentario.Spencer L.
I love the customer service , keep up the good workBrittany J.
El cliente no dejó un comentario.Nathan W.
Kelley was super friendly, informative and wonderful to deal with upon pick up and delivery. I would use this location again and will refer friends to Kelley.SHERRI S.
El cliente no dejó un comentario.David G.
El cliente no dejó un comentario.David F.
El cliente no dejó un comentario.Nancy R.
El cliente no dejó un comentario.Tate M.
The pick up place is was ABSOLUTELY AMAZING the lady who worked there helped us so much of she wasn't there we wouldn't have been able to move and we were in a very bad place she went above and beyond to help us get a truck I would 100000% recommend the pick up place to everyoneAARON N.
El cliente no dejó un comentario.Marco P.
El cliente no dejó un comentario.BERNARD F.
Jackie was amazing!! She was friendly and helpful with my questions. She made the process very easy and she followed up on my experience and how well the equipment was running. Ever impressed by my experience.Richelle H.
El cliente no dejó un comentario.Michelle S.
El cliente no dejó un comentario.RICHARD R.
El cliente no dejó un comentario.BRENTON P.
El cliente no dejó un comentario.DUSTYN R.
This was the third location I went to in one day to track down the 6x12 trailer I reserved over a week beforehand. The pickup location sent to me was wrong twice. I spent over an hour in the car and drove 30 miles to get the trailer.Paul A.
El cliente no dejó un comentario.KARLA M.
El cliente no dejó un comentario.BOAZ MICHAEL B.
El cliente no dejó un comentario.stephanie G.
El cliente no dejó un comentario.VICTOR S.
El cliente no dejó un comentario.MALACHI P.
El cliente no dejó un comentario.Richard R.
El cliente no dejó un comentario.MELISSA S.
El cliente no dejó un comentario.Jacqueline W.
El cliente no dejó un comentario.Crystal S.
El cliente no dejó un comentario.Angie B.
They closed earlier than they said the would and I had to take time off of work to return the trailer.STEPHEN C.
El cliente no dejó un comentario.Tracy C.
Kelly was very helpful and made sure my experience was top notch! Definitely will return here if I need another uhaul trailer!MATTHEW M.
El cliente no dejó un comentario.Craig H.
I only had one problem with him I wanted to make sure he gave me some kind of receipt since I returned it a day early but all was goodAnn C.
El cliente no dejó un comentario.Erik L.
El cliente no dejó un comentario.Kofi B.
El cliente no dejó un comentario.William T.
This is my go to when moving! Definitely recommended.Brittany B.
El cliente no dejó un comentario.REMINGTON R.
El cliente no dejó un comentario.pete O.
El cliente no dejó un comentario.Thi R.
You can have the equipment available at the location where it was reserved. I reserved the trailer months in advance at my Clarksville TN U-Haul. The day before I was to pick it up I received a message that I had to go to another town to get it. Are they not able to retrieve their equipment? I had to take the day off work in order to go get the trailer so we could stay on our departure schedule. I have not rented from U-Haul before and I will not rent from you again.Kiley S.
El cliente no dejó un comentario.Micheal L.
El cliente no dejó un comentario.lisa L.
Staff was very flexible to work with my schedule and goals. Very helpful.Bob N.
No commentjames C.
El cliente no dejó un comentario.branden E.
Please have previous user close windows. Driver seat is wet.Gabriel B.
El cliente no dejó un comentario.jim B.
Eagle Mini Storage location was A+ uhaul location . BUT 712 Providence Blvd Zip code 37042 I think and also the 800 call center . Call them with a problem after I left 712 Providence Blvd location. Was told their phone was rolled over to 800 #. Had nothing but problems until one lady at the 800 call center took the time to understand problem and send me to Eagle Mini Storage . Oh yeah still WAITING ON REFUND from 1st rental.gregory H.
El cliente no dejó un comentario.angel A.
I had an excellent experienceDeborah S.
Very good peopleMarvin G.
El cliente no dejó un comentario.Rikki F.