Comentarios del cliente para Eagle Mini Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Eagle Mini Storage

Grado total:

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james C. en

Grado:

No comment

branden E. en

Grado:

El cliente no dejó un comentario.

Gabriel B. en

Grado:

Please have previous user close windows. Driver seat is wet.

jim B. en

Grado:

El cliente no dejó un comentario.

gregory H. en

Grado:

Eagle Mini Storage location was A+ uhaul location . BUT 712 Providence Blvd Zip code 37042 I think and also the 800 call center . Call them with a problem after I left 712 Providence Blvd location. Was told their phone was rolled over to 800 #. Had nothing but problems until one lady at the 800 call center took the time to understand problem and send me to Eagle Mini Storage . Oh yeah still WAITING ON REFUND from 1st rental.

angel A. en

Grado:

El cliente no dejó un comentario.

Deborah S. en

Grado:

I had an excellent experience

Marvin G. en

Grado:

Very good people

Rikki F. en

Grado:

El cliente no dejó un comentario.

Charles S. en

Grado:

El cliente no dejó un comentario.

Steven M. en

Grado:

U-Haul needs to communicate with this place. It’s not owned by U-Haul. When I got there I was told my reservation wasn’t good and had to go to 3 other places to get a storage unit since nothing avail.

Harrold S. en

Grado:

We were 1st advised to return our equipment to. U-Haul storage & rental location at 8475 Pembroke Oak Grove Rd, Oak Grove, KY. This is a storage facility with unmanned front office and internet drop off box. We attempted to use the drop box/internet option but were unsuccessful. Someone on site directed us to use Eagle Mini Storage just down the road. EMS was manned, accepted our return/drop off and very helpful.

Cynthia S. en

Grado:

Couldn't have gone better!

Stephanie D. en

Grado:

El cliente no dejó un comentario.

Louis M. en

Grado:

El cliente no dejó un comentario.

jennifer S. en

Grado:

The lady didn’t explain that if we went over 50 miles we would get charged $79, instead of $29, even though when she asked how many miles we would go we told her 150. She also didn’t tell us when we rented it we got it for 24hours, so we rushed to have it back by 5.....only to find that she CLOSED EARLY!

ardelia W. en

Grado:

Nothing.

Patricia G. en

Grado:

El cliente no dejó un comentario.

Arthur G. en

Grado:

El cliente no dejó un comentario.

Javier C. en

Grado:

El cliente no dejó un comentario.

Susan H. en

Grado:

They were extremely helpful! Absolutely wonderful to work with.

Anthony D. en

Grado:

El cliente no dejó un comentario.

Elvin C. en

Grado:

Un Male servicio no rent mas en u-haul

julie H. en

Grado:

El cliente no dejó un comentario.

Debra R. en

Grado:

Storage facility is very friendly

Louis S. en

Grado:

El cliente no dejó un comentario.

Juan M. en

Grado:

El cliente no dejó un comentario.

ALICIA W. en

Grado:

Nothing. The young lady who assisted me was dynamic. I don’t remember her name be she had me in and out in no time.

Carolyn A. en

Grado:

I only drove the truck about 2 miles to move some mattresses around the corner. The truck would only let me put $2.50 worth of gas to fill it back up. I returned the truck within an hour. She sent a receipt a day later charging me for 40 miles. Do not rent a truck from them!!! She must work on commission because this is stealing!!!

Paul A. en

Grado:

El cliente no dejó un comentario.

Christina P. en

Grado:

Office staff was very helpful and professional made renting very easy

Adam W. en

Grado:

We love renting from them. They are always nice and friendly and very helpful. Will always rent from them.

KEVIN T. en

Grado:

Provide a paved location...

Steve A. en

Grado:

El cliente no dejó un comentario.

PHILLIP H. en

Grado:

Had no problem with them and really nice people

Carl W. en

Grado:

Keep up the good work!

Willis H. en

Grado:

El cliente no dejó un comentario.

Sherrie R. en

Grado:

El cliente no dejó un comentario.

terrell M. en

Grado:

Great Customer Service, best U-haul experience!

Bryan G. en

Grado:

The app quoted me a different price at the end of my transaction than the woman who was on site. I understand that she wanted me to pay for 2 days since I was 2 hours past what the check in was suppose to be, but instead of explaining herself thoroughly she just kept saying I have to pay for both days & didn’t know why the app itself took a day off. I did everything on my end like I was suppose to, so that’s a glitch in your system that needs fixing cause apparently having a truck for 26 hours means you have it for 2 days according to her but it means 1 day on the app. I love the idea of DIY, but not the lack of communication it causes with customer and employee. She also could’ve handled the situation better. Overall I would use uhaul again just not from this location, and system was resolve by the Area manager. Thank you.

Michael C. en

Grado:

El cliente no dejó un comentario.

Bria F. en

Grado:

Best location I’ve ever been to. Amazing customer service

STACY W. en

Grado:

The woman with blue tips in her hair was super chill and in my opinion I'd go there just for her fine self

Dan S. en

Grado:

The young lady that helped us was very kind. She also shared ideas for the area with us.

richard R. en

Grado:

Don't change your military stand

Stacey T. en

Grado:

Nothing great customer service!

Tere K. en

Grado:

Rude no customer service presentation

Randolph O. en

Grado:

El cliente no dejó un comentario.

maria B. en

Grado:

AMAZING! Everything was amazing. Till we came to drop off the auto transport. We’re we find out the trailer was rented was reported stolen. And we supposedly rent two auto transport rather than one! And both were reported STOLEN! Along with our acct being paid. Good thing we had our receipts. But, the lady at the the drop off location was amazing and looked into it. And everything was sorted.

Nicholas C. en

Grado:

El cliente no dejó un comentario.

Randolph O. en

Grado:

El cliente no dejó un comentario.

Joseph A. en

Grado:

El cliente no dejó un comentario.

Amber H. en

Grado:

El cliente no dejó un comentario.

WESLEY W. en

Grado:

El cliente no dejó un comentario.

willie L. en

Grado:

Cost was higher than expected because we went to the wrong Public Storage site and were unable to go to the pre-selected site because they were closing for an hour over lunch and there were five people involved in this move who could not wait for some clerk to come back for lunch at the reserved site.

igor M. en

Grado:

It would be very helpful if customers could drop it off after hours. For some of us, such as myself would be great. Later on the evening, instead of waking up early to do so, can make a world of a difference.

Andrew F. en

Grado:

El cliente no dejó un comentario.

Stacey T. en

Grado:

Great! Young lady was very friendly and helpful!

Rommel M. en

Grado:

El cliente no dejó un comentario.

Dennis L. en

Grado:

They went out of their way to assist me. I highly recommend this location for their quality service!

PAUL R. en

Grado:

El cliente no dejó un comentario.

mark R. en

Grado:

El cliente no dejó un comentario.

Felicia W. en

Grado:

It was super fast and affordable totally will rent another uhaul from here soon.

Edwina S. en

Grado:

El cliente no dejó un comentario.

Frank H. en

Grado:

Great customer service

Melanie L. en

Grado:

El cliente no dejó un comentario.

Donnell F. en

Grado:

El cliente no dejó un comentario.

BRITTNEY P. en

Grado:

The truck I had reserved was bit available when I got there so I had to take the smaller truck, was told that the $50 guarantee did not apply to me because I put my reservation in online!

John G. en

Grado:

El cliente no dejó un comentario.

Rick A. en

Grado:

El cliente no dejó un comentario.

Steven W. en

Grado:

El cliente no dejó un comentario.

en

Grado:

El cliente no dejó un comentario.

David F. en

Grado:

Wish eagle mini had after hours drop off

Alicia L. en

Grado:

El cliente no dejó un comentario.

Zachary A. en

Grado:

Very friendly folks and plenty of room to maneuver uhaul trucks and equipment

jeff F. en

Grado:

El cliente no dejó un comentario.

YALIOU A. en

Grado:

El cliente no dejó un comentario.

Jonatan B. en

Grado:

El cliente no dejó un comentario.

colton L. en

Grado:

Great, Great, GREAT!!!

fritz M. en

Grado:

El cliente no dejó un comentario.

Constance H. en

Grado:

El cliente no dejó un comentario.

Jodie A. en

Grado:

El cliente no dejó un comentario.

CARLOS L. en

Grado:

El cliente no dejó un comentario.

BRANDON C. en

Grado:

El cliente no dejó un comentario.

JAMES L. en

Grado:

El cliente no dejó un comentario.

Gerry W. en

Grado:

El cliente no dejó un comentario.

kim R. en

Grado:

I've already talked with Sharon, and found her reply to my problem, unresponsive, and well , just poor quality. She does not listen well. Big problem with the training of other employees. U-haul also has a problem with its website. In my opinion, its kinda deceptive advertising.

JONATHEN W. en

Grado:

El cliente no dejó un comentario.

Carrie S. en

Grado:

Nothing. Great service from beginning to end. Carrie was great. Very kind and very professional.

Jamarious H. en

Grado:

El cliente no dejó un comentario.

Luis A. en

Grado:

N/A

Jacob C. en

Grado:

El cliente no dejó un comentario.

Timothy H. en

Grado:

El cliente no dejó un comentario.

Ashlie D. en

Grado:

We were overcharged for the truck we rented. We recieved the truck at a full tank and returned it with a full tank. We filled it up before we returned it. The receipt we were emailed stated that the truck was almost 3/4 tank which was false. We returned it at a full tank. We also were overcharged for the mileage driven. We drove a total of around 15 miles, 4 miles to oak grove, 4 miles to our house on fort campbell and 4 miles to the place of rental. Again, the receipt we were emailed stated we drove 44 miles which is again false. Instead of being charged $52, we were charged $77. Unreasonable and unbelievable.

Allison S. en

Grado:

The staff were friendly but not informative enough about the uhaul rental and return.

KAITLYNN C. en

Grado:

Super friendly staff. Have reccomended my friends to this exact location. Very satisfied

James C. en

Grado:

Improvements to start would be to verify people's information. I've been getting this persons emails, but no matter who I call or email they don't seem to care that I am not James. My email is NOT his email. I don't even know him and have had this email for ten years.

Bryan C. en

Grado:

Fair pricing and a good place, had everything i needed and that appliance dolly saved me from weeks of back pain . Lady working there is awesome and friendly.

NICHOLAS C. en

Grado:

El cliente no dejó un comentario.

Noel C. en

Grado:

El cliente no dejó un comentario.

Sarah F. en

Grado:

El cliente no dejó un comentario.

Pauline M. en

Grado:

Awesome customer service..cargo van very clean..reasonable price for one day rental!!

Alston B. en

Grado:

Nothing needs to change staff very friendly and was easy to get to trailers.