Comentarios de los clientes para Eagle Garage & Auto Glass

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Eagle Garage & Auto Glass

Clasificación general:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Gary B.
Clasificación:

El cliente no dejó un comentario.

John Kyle M.
Clasificación:

El cliente no dejó un comentario.

Belinda C.
Clasificación:

I am not crazy about the area and would rather be at a full service store but have no major complaints. The staff was nice.

Joseph M.
Clasificación:

El cliente no dejó un comentario.

David M.
Clasificación:

good folks happy to work with me on extended days more then once A+ thanks again.

Randy C.
Clasificación:

great customer service, great experience. thanks a bunch

Pamela B.
Clasificación:

El cliente no dejó un comentario.

MARK H.
Clasificación:

The truck obviously carried a dog and the cab hadn't been very well cleaned.

Warren W.
Clasificación:

Provide more accurate vehicle availability information online, and also between rental sites. The online system said no pickup trucks available this week. On multiple successive days, the Airport Way, Fairbanks, AK store told me there should be a vehicle available "tomorrow." But when I came back, they didn't have one. They would not allow me to reserve the expected available vehicle on the previous day. I finally was able to rent a vehicle at the Second St., Fairbanks, AK location, when the Airport Way store thought to check availability at other stores. The Second St. store had available vehicles on the previous days, but I was not aware of them. Those vehicles were not rented on those days, because customers were not directed to them (either online or by other local stores). Uhaul probably can do better than that. Thank you.

Darin R.
Clasificación:

El cliente no dejó un comentario.

Stephen M.
Clasificación:

El cliente no dejó un comentario.

James J.
Clasificación:

El cliente no dejó un comentario.

Tamera P.
Clasificación:

El cliente no dejó un comentario.

Sarah A.
Clasificación:

Amazing customer service! Trailer was in great shape! Easy to use, and saved us on the needed cargo space!

Sean M.
Clasificación:

El cliente no dejó un comentario.

Michael P.
Clasificación:

El cliente no dejó un comentario.

Wesley S.
Clasificación:

El cliente no dejó un comentario.

Samantha K.
Clasificación:

Great customer service!!

JACOB U.
Clasificación:

El cliente no dejó un comentario.

janet C.
Clasificación:

This was a very nice place to work with. Thanks

Irving A.
Clasificación:

El cliente no dejó un comentario.

Doris A.
Clasificación:

For a long distance haul, the truck was in poor condition,no cruise,no power for hills much less for the mountains. Not a full bench seat made for uncomfortable ride for the middle person. Windshield wiper blades were worn out and torn. Manuel windows and door locks. No running boards made it hard to get in and out of. Very hard and miserable 3000 mile move with this truck. The only good thing was the tires were in good shape.

Doris A.
Clasificación:

Hard to find. Difficult to get into and out of especially in the moving truck and then with the car hauler .

Michael R.
Clasificación:

El cliente no dejó un comentario.

Alexis G.
Clasificación:

With the truck share app, everything was super easy! With the covid19 happening, there was no need to come in contact with people either. Just a couple of photos and some other easy info and I was on my way.

RYAN K.
Clasificación:

They rented us a 26 foot uhaul with a bald tire, moving from Alaska to Ohio. My husband pointed out the bald tire to the man at the garage and he said, oh it will be fine, people drive out of here with tires like that all the time; its not that bald. The tire blew in the middle of nowhere in Canada and my husband waited a total of 6 hours for someone to come change it out because that was the closest place to where we were. When we got settled in our new house and contacted Uhaul about this problem, we were told we would be receiving a full refund. However, after Uhaul had contacted him, the gentleman at Eagle Garage completely denied that he had done that, saying he would never send anyone out with a tire like that. What a liar. So, based on this liar's story, we did not receive a full refund. We received a small amount, but not what we were told. We were incredibly disappointed with them and their lack of integrity. Uhaul really should be doing a better job screening who they have carrying their business's name.

Dallas C.
Clasificación:

El cliente no dejó un comentario.

Alistair G.
Clasificación:

The lady who served me was absolutely delightful — she was informative, helpful and just wonderful with customer service. Give her a raise.

Carol S.
Clasificación:

Tires need more through checking.

Bernard C.
Clasificación:

El cliente no dejó un comentario.

jayson S.
Clasificación:

El cliente no dejó un comentario.

Karl B.
Clasificación:

El cliente no dejó un comentario.

Jesse Z.
Clasificación:

Sarah was quick and made the whole process as easy as it could have been!

Nicholas H.
Clasificación:

El cliente no dejó un comentario.

Nicholas A.
Clasificación:

Sarah was awesome! THANKS

GERALD H.
Clasificación:

Make sure the equipment is in good working condition including the LIGHTS! These people have no business running a Uhaul dealership. They are a taxi company and need to stick with being a taxi company. Had to take my jacked up equipment to the dealership on airport road in Fairbanks and trade it out for some that actually could make the trip to Alabama.

Diana S.
Clasificación:

Location was difficult to access and uninviting, dirty

Kenneth D.
Clasificación:

Sarah was awesome. She was very helpful. She explained everything. She was pleasant and had amazing customer service skills. This is a great place to rent a Uhaul. Thank you Sarah.

martha S.
Clasificación:

El cliente no dejó un comentario.

Shaun C.
Clasificación:

El cliente no dejó un comentario.

Karen V.
Clasificación:

Sarah the counter attendant was very polite and knowledgeable of the U-Haul fleet and terms and conditions. I was promptly sent email and texted a photo of pictures of the truck condition I was renting before even leaving the shop. Great friendly service and I will recommend it to everyone. Thank you so much Sarah!

Dan S.
Clasificación:

El cliente no dejó un comentario.

Duxie L.
Clasificación:

El cliente no dejó un comentario.

Robert M.
Clasificación:

The lady who handled my rental was so helpful and courteous, defiantly go back to this location if need be. Very professional thanks Robert.

Leslie S.
Clasificación:

El cliente no dejó un comentario.

SUSAN S.
Clasificación:

El cliente no dejó un comentario.

Christie N.
Clasificación:

The lady at the front counter was amazing! Knew her job well. I will always use this facility in the future.

Ateshia T.
Clasificación:

Sarah was extremely quick and helpful. Overall a great experience.

SHANON T.
Clasificación:

Great customer service.

Natashia K.
Clasificación:

Sarah was very helpful!

yukon Q.
Clasificación:

The 15 foot box truck that was rented as very dirty on the outside, the cab was clean.

Benjamin F.
Clasificación:

El cliente no dejó un comentario.

Ed E.
Clasificación:

El cliente no dejó un comentario.

SHANON T.
Clasificación:

Friendly customer service...The Best!!

charlotte C.
Clasificación:

I've spent a lot of money with uhaul over this past year and unfortunately, I had two flat tires at the same time that I couldn't get fixed because everybody is so busy putting on winter tires and because I had a trailer longer than I was supposed to and didn't have the funds in the account that she was trying to charge, she threatened to report the trailer stolen. That pisses me off. I was already having a hard time with being stranded, I did not need her threatening me. I knew I had that trailer and I knew I needed to return it and pay the bill and I did. I didn't need her threatening me to make me return it. I will not use that location again.

Jeremy B.
Clasificación:

El cliente no dejó un comentario.

SUSAN S.
Clasificación:

The agent was extremely courteous and efficient. His name was Timothy. All agents should strive to be him and provide his level of customer service.

Amanda A.
Clasificación:

El cliente no dejó un comentario.

Terrence C.
Clasificación:

El cliente no dejó un comentario.

William B.
Clasificación:

El cliente no dejó un comentario.

tammy W.
Clasificación:

El cliente no dejó un comentario.

carla R.
Clasificación:

Thank you. Good people to work with.

Yvonne H.
Clasificación:

The representative Sarah was very helpful and informative. She took her time to explain the insurance policy as well as all others, in a very detailed and polite manner Would defiently go through them again for future rentals

Bill L.
Clasificación:

El cliente no dejó un comentario.

CHRIS F.
Clasificación:

El cliente no dejó un comentario.

DOUGLAS C.
Clasificación:

El cliente no dejó un comentario.

Eddie M.
Clasificación:

The service was awesome and Sara was so helpful. I will be sending everyone to her from now on! Thanks to Sara I was able to get my move done without any transportation problems.

jimmie B.
Clasificación:

The lady who help me was the best

Gail S.
Clasificación:

Independent rental on south cushman in fairbanks is great. But...this vehicle was full of dog hair, very dirty and we found pot in it. I will rent from independent again but never eagle. Thank you

Reginald G.
Clasificación:

I placed a Reservation for a 6×12 trailer and recieved confirmation. 2 days later I recieved a call stating that the trailer was not available but a small 5x8 trailer was available. I had to take the smaller trailer and and leave several items behind from not having enough room. I still dont know what I'm going to do with the items I left behind. I would like the items to be shipped from Fairbanks Alaska to Dayton Ohio. I can't afford the gas and time off for another driving trip from Alaska. I need some help because of this event. Can you help me?

Paul S.
Clasificación:

Incorrect daily rate indicated on invoice. Should be $19 per day but invoice says $99 per day.

Michael D.
Clasificación:

The trailer was bad condition I was given after I was told it was inspected

Kate S.
Clasificación:

Sarah was absolutely wonderful after having a stressful experience to start. I had gotten a call same day for my reservation that the location had been changed. This was the second time my reservation had been changed on the same day of the move and I was given quite the run around trying to figure out what was going on. Sarah at Eagle Garage was phenominal upon arrival and had my rental ready to go as well as was willing to talk to me about the $50 money back for reservations that aren't like the original. I had talked to someone in Anchorage about that and never received the email about it that she told me she sent. Overall was pretty disappointed with Uhaul at the start but Sarah was able to set everything right and Eagle Garage turned everything around for me!

Richard L.
Clasificación:

Was not able to receive the trailer at the appointed time. I requested furniture pads which they did not have. Poorly managed.

Johnny G.
Clasificación:

Workers can be more friendly, but they helped us find our uhaul.

nick B.
Clasificación:

N/A

CHRIS W.
Clasificación:

Keep being your awesome selves.

Kirk J.
Clasificación:

Obviously didnt use $15 in fuel when i drove six miles. The fuel guage did Not move and was under "full" mark when i picked it up and was noted on all the paperwork. They seemed like honest people but obviously wasnt the case.

Kara K.
Clasificación:

The truck was amazing!! The people were really nice. Great experience overall. I always have a great experience when I use uhaul! Thankful for them.

Erin P.
Clasificación:

El cliente no dejó un comentario.

Donna J.
Clasificación:

Needs easier pull-in with larger vehicles.

Alberto A.
Clasificación:

El cliente no dejó un comentario.

Elliot J.
Clasificación:

Sustain what you are doing, excellent job.

Charles F.
Clasificación:

This location was fantastic, best customer service ever when I was having a horrible move and weekend! Thank you so much!!

erika D.
Clasificación:

Tim had excellent customer service, and Wade the mechanic made time for us on a very busy day to rewire my car for the hookup, so that I could stay on schedule with my move. I am so grateful.

Terry B.
Clasificación:

El cliente no dejó un comentario.

melania S.
Clasificación:

The customer who rented the vehicle before me hadn't returned it in time for my rental. The company representative was extremely helpful in figuring out an good alternative. It was appreciated, thanks

David B.
Clasificación:

Eagle Auto Glass was a fantastic U-Haul experience. They answered my questions and confirmed my reservation over the phone a week ahead of time. They were polite and kind and flexible. I would give them 100/100 rating. The Uhaul location on College Road has been very nasty and unhelpful to me and my neighbors. I am recommending Eagle Auto and Glass to everyone in my area from now on, thank you!

Terry E.
Clasificación:

Service was good when picking up the vehicle but terrible when trying to return it and some extra boxes we wanted to sell back. They would not work with us so I took the vehicle back to another location which provided very good service. Eagle Garage is more concerned about their other customers than UHaul customers. Sadly, I would not recommend them.

Robert V.
Clasificación:

El cliente no dejó un comentario.

Matthew B.
Clasificación:

Sarah was extremely helpful and accommodating to our needs. Thanks!

Lance B.
Clasificación:

El cliente no dejó un comentario.

Jason S.
Clasificación:

El cliente no dejó un comentario.

MICHAEL D.
Clasificación:

El cliente no dejó un comentario.

Jonathan G.
Clasificación:

Sara, the Uhaul representative, was very helpful. She was excellent!

JODY H.
Clasificación:

Eagle made it happen! Rescued us when Ferrones fell through

corinne J.
Clasificación:

Make sure the trailer bed tires aren't worn out. The clerk was short with the auto glass employees, and I felt uncomfortable being there.

KELLY M.
Clasificación:

Everything was great, great customer service

Elane P.
Clasificación:

El cliente no dejó un comentario.

DAIVD P.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

Volver
arriba