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Theodore G
Customer Reviews for Eagle Car Wash & Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We appreciate your cooperation when we have needed a van for our local deliveries while our vehicle is out of commission. Thank you!
Lisa RExcellent customer service
Laura SThe staff was extremely helpful and very courteous. The pricing was very reasonable. Highly recommend this location. Thank you!
Edward WWent very smoothly!!
Kirk MWas surprised that they were at the location to help before hours. The app check in was not good, and they got us the truck quickly.
Gregory HThis location has great staff and they made my rental experience extremely easy. Very friendly and they helped me every step of the way.
Jonathan KCheck in and check out was easy
Ronald LNo problems, very helpful.
James PJohn Koontz was excellent. He got me set up and on the road quickly. He also helped me with the drop off at Pearl Beach Valero. They did not have an orange key drop box and the people at the gas station could only show me a combination lock box. John had Khadija from U-Haul call me to tell me how to leave the key in the truck.
THOMAS GOwner and Employees of this location were very nice and easy to work with. This equipment was in great condition.
Meridian TOwner and Employees of this location were very nice and easy to work with. This equipment was in great condition.
Meridian TFast friendly service... I highly recommend!
James SVery smooth rental and return. They had the motorcycle trailer I needed. Very friendly and helpful staff.
Adam WVan had a broken door release on side door. Stuff happens - wish this would have been caught, it was a significant inconvenience for loading/unloading. That said, service was excellent and all interactions were positive and helpful.
Calvin Dvery helpful I recommend this UHAUL pick up location!
ALICIA AExcellent customer service!
Brenda KVery friendly and professional staff. They backed me up to trailer and attached it to hitch checked all chains and lighting harness. Upon return, they backed me in and got me unhooked in a timely manner.
DAVID CN/A
Corky LExcellent
Al WGreat people
Byron SJohn and staff were extremely helpful and courteous. Highly recommend this location. Awesome customer service.
Gary WUpgrade wiper blades would be nice.
Michele CMy only complaint would be a credit for not using the entire rental period. Travel plans changed due to medical reasons.
John KBigger parking lot's
Jeff PEverything was great. Friendly and helpful staff, trailer did it's job well. Much appreciated.
Chris DNothing
Ronald MExcellent service.
THOMAS RProbably nothing. The people here are very courteous. The equipment was great, and price very reasonable. Ty John and Rusty!
Stanley LJust fantastic!
Stephanie SWent above and beyond
David BSuper professional and helpful staff.
Thomas RTight parking at facility. Dead battery in rented vehicle at pickup. Clumsy column shifter obviously needing service. Yep, about what I expect from U-Haul. Counterpoint, Very friendly and helpful staff. FA
Frederick Agreat location, service, and clean
BRECKINRIDGE aO paid a extra day but didn't get my money back for the extra day
Dimitri JFast and easy.
Robert NI use u-haul a lot and several locations around Lansing. I must say that the Williamston location has always been my go to place. They are always willing to go the extra.
Byron SManager was very helpful person
Jasdeep PSuper nice employee and accommodations were perfect
CARRIE TThe associates at the site were very customer-centric. I repeatedly was asked if I had any questions and if I was good with rental. The return was every bit as easy. The trailer was available when I needed it and price was reasonable.
Gary RReally nice people and business
Nathan KQuick and easy. Great customer service.
Myles MConvenient location and friendly service!
David THave some of the kits coming from customer vehicle for sale in case thier connection does not work.
John EVery nice and helpful staff at this location.
CARIE Calways willing to help! great people and experience!
Steve BEasy drop off
Sean BI was charged an insurance fee of $42. I did not ask for it!
TAMARA JVery courteous and friendly staff.
Philip TEagle car wash and car detail was fantastic super friendly staff John K “the manager” has got to be hands down one of the nicest most professional individuals I have ever met. I look forward to the next time I move lol. At any rate I felt right at home and I am so glad I chose Eagle car wash and detail for my uhaul needs. In my opinion only thing uhaul can do to improve is employ more people like John K
Rusty TWe were able to get a unit at Eagle Car Wash and the staff was very friendly and helpful both at move in, during the rental period, and at move out. Would recommend to anyone. Thank you again!
Alex O | Overall ExperienceFriendly, easy, good price. Y’all hit the trifecta of quality, time, and cost. Tip of the hat.
Sean L | Overall ExperienceClean units
Michael C | Reservation