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TERRI LEE T.
Customer Reviews for Eagle Car Wash & Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Was surprised that they were at the location to help before hours. The app check in was not good, and they got us the truck quickly.
Gregory H.This location has great staff and they made my rental experience extremely easy. Very friendly and they helped me every step of the way.
Jonathan K.Check in and check out was easy
Ronald L.No problems, very helpful.
James P.John Koontz was excellent. He got me set up and on the road quickly. He also helped me with the drop off at Pearl Beach Valero. They did not have an orange key drop box and the people at the gas station could only show me a combination lock box. John had Khadija from U-Haul call me to tell me how to leave the key in the truck.
THOMAS G.Owner and Employees of this location were very nice and easy to work with. This equipment was in great condition.
Meridian T.Owner and Employees of this location were very nice and easy to work with. This equipment was in great condition.
Meridian T.Fast friendly service... I highly recommend!
James S.Very smooth rental and return. They had the motorcycle trailer I needed. Very friendly and helpful staff.
Adam W.Van had a broken door release on side door. Stuff happens - wish this would have been caught, it was a significant inconvenience for loading/unloading. That said, service was excellent and all interactions were positive and helpful.
Calvin D.very helpful I recommend this UHAUL pick up location!
ALICIA A.Excellent customer service!
Brenda K.Very friendly and professional staff. They backed me up to trailer and attached it to hitch checked all chains and lighting harness. Upon return, they backed me in and got me unhooked in a timely manner.
DAVID CHESTER M.N/A
Corky L.Excellent
Al W.Great people
Byron S.John and staff were extremely helpful and courteous. Highly recommend this location. Awesome customer service.
Gary W.Upgrade wiper blades would be nice.
Michele C.My only complaint would be a credit for not using the entire rental period. Travel plans changed due to medical reasons.
John K.Bigger parking lot's
Jeff P.Everything was great. Friendly and helpful staff, trailer did it's job well. Much appreciated.
Chris D.Nothing
Ronald M.Excellent service.
THOMAS RAY H.Probably nothing. The people here are very courteous. The equipment was great, and price very reasonable. Ty John and Rusty!
Stanley L.Just fantastic!
Stephanie S.Went above and beyond
David B.Super professional and helpful staff.
Thomas R.Tight parking at facility. Dead battery in rented vehicle at pickup. Clumsy column shifter obviously needing service. Yep, about what I expect from U-Haul. Counterpoint, Very friendly and helpful staff. FA
Frederick A.great location, service, and clean
BRECKINRIDGE A.O paid a extra day but didn't get my money back for the extra day
Dimitri J.Fast and easy.
Robert N.I use u-haul a lot and several locations around Lansing. I must say that the Williamston location has always been my go to place. They are always willing to go the extra.
Byron S.Manager was very helpful person
Jasdeep P.Super nice employee and accommodations were perfect
CARRIE T.The associates at the site were very customer-centric. I repeatedly was asked if I had any questions and if I was good with rental. The return was every bit as easy. The trailer was available when I needed it and price was reasonable.
Gary R.Really nice people and business
Nathan K.Quick and easy. Great customer service.
Myles M.Convenient location and friendly service!
David T.Have some of the kits coming from customer vehicle for sale in case thier connection does not work.
John E.Very nice and helpful staff at this location.
CARIE C.always willing to help! great people and experience!
Steve B.Easy drop off
Sean B.I was charged an insurance fee of $42. I did not ask for it!
TAMARA JACQUELIN C.Very courteous and friendly staff.
Philip T.Eagle car wash and car detail was fantastic super friendly staff John K “the manager†has got to be hands down one of the nicest most professional individuals I have ever met. I look forward to the next time I move lol. At any rate I felt right at home and I am so glad I chose Eagle car wash and detail for my uhaul needs. In my opinion only thing uhaul can do to improve is employ more people like John K
Rusty T.Maybe have jacks on the trailers, so that the trailer could be removed from the vehicle.
Cliff F.Excellent service. In and out in less than 10 minutes. Was there to unhook on returning less than 5 minutes. Couldn't be better.
Gary F.Overall the experience was great. Easy pickup and drop off, vehicle was clean and ran great, overall smooth trip. Personnel was very friendly here.
Alex R.We were able to get a unit at Eagle Car Wash and the staff was very friendly and helpful both at move in, during the rental period, and at move out. Would recommend to anyone. Thank you again!
Alex O. | Overall ExperienceFriendly, easy, good price. Y’all hit the trifecta of quality, time, and cost. Tip of the hat.
Sean L. | Overall ExperienceClean units
Michael C. | Reservation