Customer Reviews for Eagle Car Wash & Self Storage
(U-Haul Neighborhood Dealer)

771 reviews

1125 W Grand River Ave   Williamston, MI 48895

(517) 655-4952

Office Hours

  • Mon-Sat: 8 am–6 pm
  • Sun: 8 am–5 pm

Services at this Location:

Contact Us

(517) 655-4952

1125 W Grand River Ave
Williamston, MI 48895

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–6 pm
  • Sun: 8 am–5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

TERRI LEE T. 
Rating:
5.0

Was surprised that they were at the location to help before hours. The app check in was not good, and they got us the truck quickly.

Gregory H. 
Rating:
5.0

This location has great staff and they made my rental experience extremely easy. Very friendly and they helped me every step of the way.

Jonathan K. 
Rating:
3.0

Check in and check out was easy

Ronald L. 
Rating:
5.0

No problems, very helpful.

James P. 
Rating:
5.0

Customer did not leave a comment.

LeRoy S. 
Rating:
5.0

Customer did not leave a comment.

MaryAnn B. 
Rating:
5.0

John Koontz was excellent. He got me set up and on the road quickly. He also helped me with the drop off at Pearl Beach Valero. They did not have an orange key drop box and the people at the gas station could only show me a combination lock box. John had Khadija from U-Haul call me to tell me how to leave the key in the truck.

THOMAS G. 
Rating:
5.0

Customer did not leave a comment.

NEIL P. 
Rating:
5.0

Customer did not leave a comment.

Byron S. 
Rating:
5.0

Owner and Employees of this location were very nice and easy to work with. This equipment was in great condition.

Meridian T. 
Rating:
5.0

Owner and Employees of this location were very nice and easy to work with. This equipment was in great condition.

Meridian T. 
Rating:
5.0

Customer did not leave a comment.

CHARLIE BEN T. 
Rating:
5.0

Customer did not leave a comment.

Kanishka D. 
Rating:
5.0

Customer did not leave a comment.

Noah A. 
Rating:
5.0

Fast friendly service... I highly recommend!

James S. 
Rating:
5.0

Very smooth rental and return. They had the motorcycle trailer I needed. Very friendly and helpful staff.

Adam W. 
Rating:
5.0

Customer did not leave a comment.

Scott K. 
Rating:
5.0

Van had a broken door release on side door. Stuff happens - wish this would have been caught, it was a significant inconvenience for loading/unloading. That said, service was excellent and all interactions were positive and helpful.

Calvin D. 
Rating:
5.0

Customer did not leave a comment.

CHRIS F. 
Rating:
5.0

very helpful I recommend this UHAUL pick up location!

ALICIA A. 
Rating:
5.0

Excellent customer service!

Brenda K. 
Rating:
5.0

Very friendly and professional staff. They backed me up to trailer and attached it to hitch checked all chains and lighting harness. Upon return, they backed me in and got me unhooked in a timely manner.

DAVID CHESTER M. 
Rating:
5.0

Customer did not leave a comment.

Robert N. 
Rating:
5.0

N/A

Corky L. 
Rating:
5.0

Customer did not leave a comment.

BRUCE B. 
Rating:
5.0

Excellent

Al W. 
Rating:
5.0

Customer did not leave a comment.

Dave E. 
Rating:
5.0

Great people

Byron S. 
Rating:
5.0

Customer did not leave a comment.

Stan F. 
Rating:
5.0

Customer did not leave a comment.

Keith M. 
Rating:
5.0

John and staff were extremely helpful and courteous. Highly recommend this location. Awesome customer service.

Gary W. 
Rating:
5.0

Customer did not leave a comment.

James A. 
Rating:
5.0

Customer did not leave a comment.

Robert N. 
Rating:
5.0

Upgrade wiper blades would be nice.

Michele C. 
Rating:
5.0

Customer did not leave a comment.

Mallory T. 
Rating:
5.0

Customer did not leave a comment.

Gerry T. 
Rating:
4.0

My only complaint would be a credit for not using the entire rental period. Travel plans changed due to medical reasons.

John K. 
Rating:
5.0

Bigger parking lot's

Jeff P. 
Rating:
5.0

Everything was great. Friendly and helpful staff, trailer did it's job well. Much appreciated.

Chris D. 
Rating:
5.0

Nothing

Ronald M. 
Rating:
5.0

Excellent service.

THOMAS RAY H. 
Rating:
5.0

Probably nothing. The people here are very courteous. The equipment was great, and price very reasonable. Ty John and Rusty!

Stanley L. 
Rating:
5.0

Just fantastic!

Stephanie S. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

Customer did not leave a comment.

Byron S. 
Rating:
5.0

Went above and beyond

David B. 
Rating:
5.0

Super professional and helpful staff.

Thomas R. 
Rating:
5.0

Customer did not leave a comment.

Larry S. 
Rating:
3.0

Tight parking at facility. Dead battery in rented vehicle at pickup. Clumsy column shifter obviously needing service. Yep, about what I expect from U-Haul. Counterpoint, Very friendly and helpful staff. FA

Frederick A. 
Rating:
5.0

Customer did not leave a comment.

Kristina V. 
Rating:
5.0

great location, service, and clean

BRECKINRIDGE A. 
Rating:
5.0

O paid a extra day but didn't get my money back for the extra day

Dimitri J. 
Rating:
5.0

Customer did not leave a comment.

Philipthomas M. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Fast and easy.

Robert N. 
Rating:
5.0

Customer did not leave a comment.

Paul N. 
Rating:
5.0

Customer did not leave a comment.

Philip M. 
Rating:
5.0

I use u-haul a lot and several locations around Lansing. I must say that the Williamston location has always been my go to place. They are always willing to go the extra.

Byron S. 
Rating:
5.0

Manager was very helpful person

Jasdeep P. 
Rating:
5.0

Customer did not leave a comment.

Laura K. 
Rating:
5.0

Customer did not leave a comment.

John P. 
Rating:
5.0

Super nice employee and accommodations were perfect

CARRIE T. 
Rating:
5.0

The associates at the site were very customer-centric. I repeatedly was asked if I had any questions and if I was good with rental. The return was every bit as easy. The trailer was available when I needed it and price was reasonable.

Gary R. 
Rating:
5.0

Customer did not leave a comment.

Jason G. 
Rating:
4.0

Customer did not leave a comment.

Diale T. 
Rating:
5.0

Really nice people and business

Nathan K. 
Rating:
5.0

Quick and easy. Great customer service.

Myles M. 
Rating:
5.0

Convenient location and friendly service!

David T. 
Rating:
5.0

Customer did not leave a comment.

Jonathan M. 
Rating:
5.0

Customer did not leave a comment.

Evelyn M. 
Rating:
5.0

Customer did not leave a comment.

Gail K. 
Rating:
5.0

Customer did not leave a comment.

Jennie C. 
Rating:
5.0

Customer did not leave a comment.

Stephanie B. 
Rating:
5.0

Customer did not leave a comment.

John P. 
Rating:
5.0

Have some of the kits coming from customer vehicle for sale in case thier connection does not work.

John E. 
Rating:
4.0

Customer did not leave a comment.

Diane F. 
Rating:
5.0

Customer did not leave a comment.

Richard H. 
Rating:
5.0

Very nice and helpful staff at this location.

CARIE C. 
Rating:
5.0

Customer did not leave a comment.

Linda S. 
Rating:
5.0

always willing to help! great people and experience!

Steve B. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Customer did not leave a comment.

Kyle F. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey S. 
Rating:
5.0

Easy drop off

Sean B. 
Rating:
3.0

I was charged an insurance fee of $42. I did not ask for it!

TAMARA JACQUELIN C. 
Rating:
5.0

Very courteous and friendly staff.

Philip T. 
Rating:
5.0

Customer did not leave a comment.

PAUL JOHN H. 
Rating:
5.0

Eagle car wash and car detail was fantastic super friendly staff John K “the manager” has got to be hands down one of the nicest most professional individuals I have ever met. I look forward to the next time I move lol. At any rate I felt right at home and I am so glad I chose Eagle car wash and detail for my uhaul needs. In my opinion only thing uhaul can do to improve is employ more people like John K

Rusty T. 
Rating:
5.0

Customer did not leave a comment.

Jeremy L. 
Rating:
5.0

Maybe have jacks on the trailers, so that the trailer could be removed from the vehicle.

Cliff F. 
Rating:
5.0

Excellent service. In and out in less than 10 minutes. Was there to unhook on returning less than 5 minutes. Couldn't be better.

Gary F. 
Rating:
5.0

Customer did not leave a comment.

Michael-Joseph G. 
Rating:
5.0

Customer did not leave a comment.

JOHN H. 
Rating:
5.0

Overall the experience was great. Easy pickup and drop off, vehicle was clean and ran great, overall smooth trip. Personnel was very friendly here.

Alex R. 
Rating:
4.0

Customer did not leave a comment.

Susan R. 
Rating:
5.0

Customer did not leave a comment.

Kent C. 
Rating:
5.0

Customer did not leave a comment.

Joshua M. 
Rating:
5.0

Customer did not leave a comment.

Cody D. 
Rating:
5.0

Customer did not leave a comment.

Larry H. 
Rating:
5.0

We were able to get a unit at Eagle Car Wash and the staff was very friendly and helpful both at move in, during the rental period, and at move out. Would recommend to anyone. Thank you again!

Alex O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa H.  |  Overall Experience 
Rating:
5.0

Friendly, easy, good price. Y’all hit the trifecta of quality, time, and cost. Tip of the hat.

Sean L.  |  Overall Experience 
Rating:
4.0

Clean units

Michael C.  |  Reservation 
No reviews have been submitted for this location.

Additional Services at this Location

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