Customer Reviews for Eagle Brother Rental
(U-Haul Neighborhood Dealer)

48 reviews

1081 S Meridian Rd   Apache Junction, AZ 85120
(On Meridian just south of Broadway - east side of street)

(480) 988-5288

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: 9 am–3 pm

Services at this Location:

Contact Us

(480) 988-5288

1081 S Meridian Rd
Apache Junction, AZ 85120
(On Meridian just south of Broadway - east side of street)

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: 9 am–3 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great service

Toni Wallace 
Rating:
3.0

Parking lot was very dark it was hard to see and navigate where to park.

Danielle Wallis 
Rating:
5.0

Excellent. Very busy location gook a while complete. Not an issue however

Steve Martin 
Rating:
5.0

This business is very clean and professional. The owner is friendly and offers great customer service. My experience was seamless. I will definitely rent from this establishment again.

suzanne mccraw 
Rating:
5.0

Everything was great!

Jacksun Taylor 
Rating:
5.0

The workers went above and beyond to make for a pleasant experience.

Jim Cooper 
Rating:
5.0

This location was great. The man I spoke to was polite and helpful. I did have to go to 2 other locations to pick up the auto transport that I had rented and that part was a fiasco

Scott Prosek 
Rating:
3.0

When I got there to pick up it was raining and they had it buried on the side of building. I had to pull it out myself and had to maneuver around all the ATVs and other stuff with no help. Other than that I forgot to get pads so maybe if they would have asked if I needed them that would have been helpful, but that was my fault. Everyone was nice from ordering to pick up and return. Thanks

KEVIN Zimmerman 
Rating:
5.0

Great Customer Service, which was quick and professional.

MARTIN LUCERO 
Rating:
1.0

I could barely get the truck moved our with out hitting the ATVs parked in the way. There was plenty of space to move over the ATV that was in the way, but the didn't. I had a few inches of space to not hit it to get out & had to fold mortir down. Found it rude that they couldn't even move one little ATV so I could get the truck out smoothly, esp since it was after hours pick up time so no assistance to help. Also, I called ahead & told them I'd be a few hours late & would I still have access to mobile pick up & the guy rudely assured me it would be fine, low & behold I get there & my pick up was no longer available. Had to waste my time calling uhaul multiple times to get my "start pick up process" back on my account". Overall extremely frustrating. Also drivers side floor was pretty dirty upon pick up.

Tara Miller 
Rating:
4.0

Helpful and quick.

Jay Gard 
Rating:
5.0

Nothing. Pick up and drop off were seemless.

Mark Pascuzzo 
Rating:
5.0

Courteous and efficient

Richard Merritt 
Rating:
4.0

Customer did not leave a comment.

Robert Andazola 
Rating:
5.0

Great guys. Made the drop off smooth and easy. I was in and out in minutes. Thank you!

Danielle Evras 
Rating:
3.0

Pricing is deceiving (even the staff said at the hunt hwy location)that the policies didn't make sense very disappointing to be charged that much for local

Tracy Gumina 
Rating:
5.0

Customer did not leave a comment.

Jack Marsh 
Rating:
5.0

Excellent Center

Tony Weidner 
Rating:
5.0

Customer did not leave a comment.

Jeremy Johnson 
Rating:
4.0

Beginning U-Haul dealer, actually extremely convenient for me ! ALL'S GOOD 👍 ! Thanks

Johnny Pegna 
Rating:
1.0

Not where I dropped it off. Was at Pyramid.

GARY JACKSON 
Rating:
5.0

Customer did not leave a comment.

Joseph Marhal 
Rating:
5.0

Customer did not leave a comment.

Joseph Leddy 
Rating:
5.0

Customer did not leave a comment.

Bethany Marsh 
Rating:
3.0

Was a bit compact and he made it seem like the trailer may not be able to be picked up if the other guy didn't pick up the phone at his house.

Jason Brining 
Rating:
5.0

Customer did not leave a comment.

Taylor Duke 
Rating:
3.0

Communication

Darrell Couch 
Rating:
5.0

Customer did not leave a comment.

GUY MURPHY 
Rating:
5.0

Customer did not leave a comment.

EASOW THOMAS 
Rating:
5.0

Customer did not leave a comment.

Terry Iversen 
Rating:
4.0

Customer did not leave a comment.

Richard McCluskey 
Rating:
5.0

Location was not open at the scheduled time.

rene rayon 
Rating:
5.0

Customer did not leave a comment.

frank lamothe 
Rating:
5.0

Friendly and courteous staff

Michael Bruni 
Rating:
5.0

Everything was excellent 👌 👏 👍🤗

Rick Crosley 
Rating:
5.0

Customer did not leave a comment.

KARL SCHONEMAN 
Rating:
5.0

The gentleman helping us was courteous, explained everything and got us on the road quickly. My only complaint was with the reservation system. We rented three different trucks. Each time the truck was not going to be available where we preferred to pick it up. The first rep offered us a truck that was over an hour away. She was willing to give extra day and extra miles but the fuel would have been very expensive to do this. 2nd truck was also not available where we wanted it. Third truck was not available as well and when I told the rep this was our third time that the truck was not available where we wanted she became quite rude and said I didn’t have a confirmation, only a reservation. Other than that we would definitely rent from UHaul again.

CHARLES SPANN 
Rating:
1.0

Waited for hours to get my truck worst experience ever.

Gregg Merrill 
Rating:
4.0

Customer did not leave a comment.

TERESA MCCAFFREY 
Rating:
5.0

Customer did not leave a comment.

Richard Thompson 
Rating:
5.0

Customer did not leave a comment.

Vince Hardy 
Rating:
5.0

Friendly and helpful

Michael Bruni 
Rating:
5.0

I Thank you kindly

INDIRA LOHARSINGH-BAHARI 
Rating:
5.0

office was closed, but instruction how to leave truck were helpfuland easy to fallow

Vickie Ford 
Rating:
5.0

Customer did not leave a comment.

april inman 
Rating:
3.0

Honestly kind of ridiculous that y’all charge the customer for not checking the trailer back in but your location isn’t on the U-Haul app. Then U-Haul said they would call me and never did and then y’all charge me. The trailer was back on property on time and you can clearly view y’all’s camera to see it. Again I shouldn’t be charged for someone thing not on your U-Haul drop off locations list…

Austin Rivers 
Rating:
5.0

One of the wheels on the trailer felt like it was slightly out of balance

Jacob Baird 
Rating:
5.0

Customer did not leave a comment.

Kurt Nelson 
No reviews have been submitted for this location.

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