Customer Reviews for E-Z Way Auto Sales
(U-Haul Neighborhood Dealer)

72 reviews

1103 Paris Rd   Mayfield, KY 42066

(270) 804-4036

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–1 pm
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed
  • 4/19/2024: Closed
  • 4/20/2024: Closed
  • 4/21/2024: Closed
  • 4/22/2024: Closed
  • 4/23/2024: Closed
  • 4/24/2024: Closed
  • 4/25/2024: Closed
  • 4/26/2024: Closed
  • 4/27/2024: Closed
  • 4/28/2024: Closed
  • 4/29/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(270) 804-4036

1103 Paris Rd
Mayfield, KY 42066

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–1 pm
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed
  • 4/19/2024: Closed
  • 4/20/2024: Closed
  • 4/21/2024: Closed
  • 4/22/2024: Closed
  • 4/23/2024: Closed
  • 4/24/2024: Closed
  • 4/25/2024: Closed
  • 4/26/2024: Closed
  • 4/27/2024: Closed
  • 4/28/2024: Closed
  • 4/29/2024: Closed

Show All Hours

  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

The man was very rude on my first visit asking was we gonna return the vehicle after using it told me a whole story about someone leaving the vehicle in Memphis like I was gonna due the same. I will not be going back and please don't send me back.

Erica Wesby 
Rating:
5.0

Very respectful and knowledgeable service.

Tate Hayden 
Rating:
5.0

Tate is friendly and always eager to help. Location is always clean and equipment in top condition.

CHARLES WIETERS 
Rating:
5.0

Customer did not leave a comment.

cody papoi 
Rating:
5.0

Customer did not leave a comment.

Karima Bright 
Rating:
1.0

The man that checked the U-Haul was cold, seemed as though we were bothering him and spoke in quick one word answers almost before we could finish speaking. I would never recommend anyone go there for U-Hauls or the vehicle is they sell.

James Allen 
Rating:
3.0

Business was closed at drop off.

Misty Tuck 
Rating:
5.0

Easily located the business location for a self pickup. Trucks were easy to access for inspection and self-service lockbox located in sheltered area outside the building. Had no issues with self pickup and truck was very clean and in good condition as described in the online inspection report.

Curtis Geiler 
Rating:
5.0

Customer did not leave a comment.

Brian Thomas 
Rating:
5.0

Customer did not leave a comment.

DALE GOODWIN 
Rating:
4.0

Better availabilty of an actual representative during business hours over the phone. Checkout was great and the representative courteous, knowledgeable and professional. There was an unforseen circumstance that was an urgent issue but no one was abailable to address it. As result, there was nothing that could be resolved in cooperation with them. The owner still maimtained a professional attitude although he was understandably upset and followed procedures to a T. My apologies for the inconvenience were hopefully received as genuine.

KEVIN HENNESSEE 
Rating:
4.0

Customer did not leave a comment.

Michael Elliott 
Rating:
5.0

Tate is awesome

CASTLEMAN TIRE 
Rating:
5.0

Customer did not leave a comment.

JAMES WHITAKER 
Rating:
5.0

Customer did not leave a comment.

GARY TYNES 
Rating:
5.0

Supply this location with dollies and mattress/furniture covers

KELSIE HAYDEN 
Rating:
4.0

A little pricey.

John Allen 
Rating:
5.0

Very Clean and maintained trailer.

Tate Hayden 
Rating:
5.0

Customer did not leave a comment.

Sam White 
Rating:
3.0

Customer did not leave a comment.

annie harrison 
Rating:
5.0

Tate has awesome customer service

CASTLEMAN TIRE 
Rating:
5.0

Customer did not leave a comment.

Darren Rusnak 
Rating:
3.0

Never went inside or spoke to anyone

Ronnie Schlueter 
Rating:
3.0

Never went inside or spoke to anyone.

Ronnie Schlueter 
Rating:
3.0

Customer did not leave a comment.

Sherry Hill 
Rating:
5.0

Customer did not leave a comment.

Michael Stevenson 
Rating:
5.0

It was very convenient and friendly.

thomas simmons 
Rating:
4.0

Customer did not leave a comment.

Charles Petty 
Rating:
5.0

Customer did not leave a comment.

JANET GORE 
Rating:
5.0

Great customer service and cleanest uhaul facilities we have ever rented from very professional staff.

KAYNE COLLIE 
Rating:
5.0

Every thing worked out great

JAMES TACKER 
Rating:
3.0

Instead of starting with a half tank of gas , it should be a full tank ! It is hard to judge the amount you will need just to the half mark ! I was told I need to put just a little more gas in so had to make the second trip to the gas station for 3 more gallons

Sharon Cumbee 
Rating:
5.0

Have everything a person needs to move in the truck dolly straps dolly for moving appliances covers and everything need to move not just blanks and that’s all all the equipment needed…..

CHARLES HOLTON 
Rating:
1.0

This place is ridiculous and don’t need to be an authorized retailer of U-Haul. Bunch of assholes

Jeffery Brooks 
Rating:
5.0

The check-in guy was extremely helpful. We appreciated the ease of check-in.

Gary Hobbs 
Rating:
3.0

One man operation, he was too busy to do a walk around while I was there

don neil 
Rating:
5.0

Love renting from this place. The guy there is awesome. Great overall experience

JOAN MARTUCCI 
Rating:
5.0

Customer did not leave a comment.

PHOEBE MAYFIELD 
Rating:
5.0

Customer did not leave a comment.

Jacob Vanwave 
Rating:
5.0

Customer did not leave a comment.

Brent Cope 
Rating:
5.0

Customer did not leave a comment.

Tim Dunn 
Rating:
5.0

Customer did not leave a comment.

John Bradford 
Rating:
5.0

The guy that came out and helped me get parked was fantastic, very friendly, and helpful. He apologized for a dirty truck that he had NOTHING to do with. I hope he gets an email about how pleased i was with his service and how nice he was.

John Flannery 
Rating:
5.0

Never received my furniture pads and cost not removed from bill

Loren Fruzza 
Rating:
5.0

Customer did not leave a comment.

Rita Keele 
Rating:
5.0

Customer did not leave a comment.

Kevin Albert 
Rating:
5.0

Very friendly and helpful.

Todd Vinson 
Rating:
5.0

Dropped off after hours, that process was so easy

Karen Polson 
Rating:
5.0

Customer did not leave a comment.

BRANNON LAWSON 
Rating:
5.0

The truck has 90,000 miles on it and looks good. The problems do not show until you drive it on the interstate. The seat is wore out and has a slight forward slant which causes you to slide forward constantly. The front end needs some work as it is loose and you have to constantly keep it centered in your lane. The speedometer is off and you think you are doing the speed limit but you are actually going seven miles an hour slower. One last thing is the road / engine noise,it is so loud at speed that you can hardly hear the radio I have recently driven another of you trucks for a friend and that truck had none of these problems. None of these problems were the fault of the rental place and should not be held against them they would not know unless they drove the truck at speed on the interstate. The facility was clean and the person there was very polite.

Benjamin Lawrence 
Rating:
5.0

Very friendly and helpful.

Todd Vinson 
Rating:
5.0

Have truck and equipment available as per my reservation, no one contacted to confirm truck was at location . Wasted 8 hours and 100 dollars for help and 100 dollars for gas to drive to collierville, ended up picking van up in mayfield the next day.

Jacob Burks 
Rating:
5.0

Customer did not leave a comment.

Sherry Elsey 
Rating:
3.0

Customer did not leave a comment.

Joel Thornton 
Rating:
4.0

Customer did not leave a comment.

luis medina 
Rating:
5.0

Customer did not leave a comment.

Jaroslav Rysavy 
Rating:
2.0

Customer did not leave a comment.

Les Garner 
Rating:
5.0

Just make drop off locations closer. Thank you. Uhaul

MICHAEL HOYNE 
Rating:
5.0

State is the one who can take care of your needs. Friendly and gets you what you need very knowledgeable. Nice guy to deal with.

GARRET SANDERSON 
Rating:
5.0

Customer did not leave a comment.

jessica mccoy 
Rating:
5.0

Customer did not leave a comment.

SHARON GREEN 
Rating:
5.0

Customer did not leave a comment.

DAVID CLARK 
Rating:
5.0

Customer did not leave a comment.

Allen Collins 
Rating:
5.0

Customer did not leave a comment.

JOSH WILSON 
Rating:
5.0

Customer did not leave a comment.

BARRY CONN 
Rating:
5.0

Have done business before. The agent is always very accommodating, and the equipment has been good.

ron mays 
Rating:
5.0

Customer did not leave a comment.

KEVIN KOEHN 
Rating:
3.0

Customer did not leave a comment.

Jason VandenBrook 
Rating:
5.0

Customer did not leave a comment.

JOEL SOUTHERLAND 
Rating:
5.0

Tate was extremely helpful, polite and tried to meet out needs to the best of his abilities! Made everything super easy. Thank you Tate. Would be the only place I go to rent from now on.

Wendidawn Moore 
Rating:
5.0

Customer did not leave a comment.

Sandra Davis 
Rating:
5.0

Customer did not leave a comment.

RUBEN MAGDALENO 
No reviews have been submitted for this location.

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