Customer Reviews for EZ Stor Mini Storage
(U-Haul Neighborhood Dealer)

550 reviews

10461 N 99th Ave   Peoria, AZ 85345

(623) 583-1108

Office Hours

  • Mon-Sat: 8 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(623) 583-1108

10461 N 99th Ave
Peoria, AZ 85345

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Very pleasant lady that works there.

SCOTT MURRAY 
Rating:
5.0

The lady, I'm sorry I didn't get her name, who waited on us was wonderful. Very friendly, polite and knowledgeable about the equipment. If we ever need anything from Uhual, this is where we will go.

Thomas Fletcher 
Rating:
5.0

Crystal was amazing and helped assist with any situation! I will definitely recommend

Wendy Van dyke 
Rating:
4.0

need to work on your phone app. it really sucks.

Atticus Miller 
Rating:
4.0

Customer did not leave a comment.

Kelli Olson 
Rating:
4.0

Customer did not leave a comment.

JERRY PERKINS 
Rating:
5.0

Cristal was very friendly, patient & helpful-explained everything very well - nothing negative about my experience - THANKYOU

Roel Garza 
Rating:
5.0

This is a place were you get service with a smile and sincere help.

Patrick McCollum 
Rating:
5.0

Customer did not leave a comment.

Adam Splinter 
Rating:
4.0

Customer did not leave a comment.

Maria Acosta 
Rating:
5.0

Customer did not leave a comment.

ASHLEI MOLINA 
Rating:
5.0

Customer did not leave a comment.

Rubiel Cruz 
Rating:
5.0

Best Customer service ever!

Penny Wilens 
Rating:
5.0

Customer did not leave a comment.

Joyce Givens 
Rating:
4.0

Customer did not leave a comment.

Stephen Jones 
Rating:
5.0

Customer did not leave a comment.

Kathleen Mason 
Rating:
4.0

Good customer service and service was easy and quick

Kenneth Cikler 
Rating:
4.0

Customer did not leave a comment.

linda thompson 
Rating:
5.0

Customer did not leave a comment.

Kelly thomas 
Rating:
5.0

Customer did not leave a comment.

Jill Stonecipher 
Rating:
5.0

Very good,fast, friendly,

carol bailey 
Rating:
5.0

Good customer service

jerry schaffer 
Rating:
5.0

Super easy to move with a uhaul and I recieved my truck asap.

Kathryn Ecklund 
Rating:
5.0

Customer did not leave a comment.

Mark Hall 
Rating:
5.0

Customer did not leave a comment.

lorin sandu 
Rating:
5.0

Customer did not leave a comment.

john friesner 
Rating:
5.0

Customer did not leave a comment.

Richard Flaaen 
Rating:
5.0

Customer did not leave a comment.

Raymond Knowlton 
Rating:
3.0

I would’ve like to have gone over the check out process with the people. He took the keys and that was that.

Dale Marquardt 
Rating:
5.0

Customer did not leave a comment.

Ryan Akers 
Rating:
3.0

The dolly was not a from Uhaul. It belonged to the storage facility. It was not as useful because the line could not lock and was too long. Like to get charge removed.

Steven Kyle 
Rating:
3.0

The dollie we were provided had a damaged wheel which caused some difficulty during the moving process. Also, I ordered furniture blankets and was not informed by the location that they didn’t have any available until I picked up the truck, the morning of my move. The only alternative they offered was for me to check other Uhaul locations for availability.

Kylie Seaton 
Rating:
5.0

Customer did not leave a comment.

Kathryn Brown 
Rating:
5.0

I’ve never hauled anything in my life. I’m a 69 year old woman and it was amazingly easy. Everyone was so nice.

Karen Russell 
Rating:
5.0

Customer did not leave a comment.

hazel blain 
Rating:
5.0

Customer did not leave a comment.

Kila McCray 
Rating:
5.0

Customer did not leave a comment.

Janet Minidis 
Rating:
4.0

Customer did not leave a comment.

Bill Battaglia 
Rating:
5.0

Customer did not leave a comment.

RICHARD FLAAEN 
Rating:
5.0

Wonderful service

Juan Garcia 
Rating:
4.0

Customer did not leave a comment.

Shane Michalsky 
Rating:
5.0

None

Sadie Dashner 
Rating:
5.0

Customer did not leave a comment.

James Wambold 
Rating:
5.0

Everything was fine. Very good location for me

John Borntrager 
Rating:
5.0

Staff was great and very helpful. I highly recommend them and will use them again! Thx!

Michael Batt 
Rating:
5.0

Customer did not leave a comment.

John Lang 
Rating:
5.0

Customer did not leave a comment.

christina martinez 
Rating:
5.0

Customer did not leave a comment.

William Orr 
Rating:
5.0

Customer did not leave a comment.

Evangelina Salas 
Rating:
5.0

Nothing - everything was done very.professionally.

Scott Watters 
Rating:
4.0

Customer did not leave a comment.

Juan Torres 
Rating:
5.0

The only thing wrong was one of the tires. It felt like it had a knot in it and felt like it was going to blow which was scary. Other than that great!

GINA DRAKE 
Rating:
4.0

The place is great. The man who helped us was wonderful ! If you want to help the next customer...put a jack on these trailers!! It is rediculous without one!

Kim Tuggle 
Rating:
5.0

Nice place thanks

KAROL SMITH 
Rating:
2.0

The truck had trash in the back, they charge more than the other Uhaul rental dealer. On top of that, they also charge me for gas and it was replaced at the same place when I rented the vehicle. Waiting on a return call from Felix now for a refund.

BRENDA LEWIS 
Rating:
5.0

I know this isn’t location specific but when I reserved my truck I purchased movers. The moving company didn’t get any kind of notification until after 10pm the night before. I had my uhaul pick up scheduled for 8:30am and the movers didn’t arrive until 11:30…. Just a lot of wasted time and I nearly missed my friends daughters bday party.

Brynn Johnston 
Rating:
1.0

We tried to drop off the trailer and the guy refused to take it because he said they don’t do trailers anymore even though the location was selected as our drop off location. The guy working at the uhaul drop off was very rude and disrespectful. We went to a different drop off location and the lady took the trailer and was super nice. I will not recommend or use Uhaul again because of how poor the experience was at this drop off location.

Tyler Whiting 
Rating:
5.0

Trip went well with the excellent help and equipment from UHaul.

Robert Grounds 
Rating:
5.0

Customer did not leave a comment.

Paul Stout 
Rating:
5.0

Customer did not leave a comment.

Denise Christopher 
Rating:
5.0

Customer did not leave a comment.

DANIEL LOPEZ 
Rating:
5.0

Crystal provided courteous, friendly, and professional service. Thank you for caring about your customers - Great job! We are customers for life.

Timothy Wright 
Rating:
5.0

Customer did not leave a comment.

Brian Jaffe 
Rating:
5.0

Customer did not leave a comment.

Carlos Cuin 
Rating:
3.0

Customer did not leave a comment.

Nick Guerrero 
Rating:
2.0

Customer did not leave a comment.

Rosaelva Solaiza 
Rating:
5.0

Customer did not leave a comment.

Michael Burgess 
Rating:
5.0

They were very helpful and accomidateing to all my problems.

Susan La Duca 
Rating:
5.0

Customer did not leave a comment.

KINYON STEWART 
Rating:
1.0

N/A

PETE ARCHULETA 
Rating:
5.0

Customer did not leave a comment.

David Warner 
Rating:
3.0

Customer did not leave a comment.

Anthony Walters 
Rating:
5.0

Customer did not leave a comment.

Daniel Downing 
Rating:
5.0

keep up the good work !

Bruce Finkbeiner 
Rating:
5.0

Manager was great

Laurie Kettler 
Rating:
5.0

Had to go to multiple locations because there was no trucks at all even though I had a reservation

Vincent Shumaker 
Rating:
5.0

Customer did not leave a comment.

Bruce Finkbeiner 
Rating:
5.0

Just keep up the Good Work !

Bruce Finkbeiner 
Rating:
4.0

Customer did not leave a comment.

David Morgan 
Rating:
5.0

Lower the fuel cost

Scot Reyes 
Rating:
4.0

Customer did not leave a comment.

Paul Johnson 
Rating:
5.0

Customer did not leave a comment.

Vanessa Sosa 
Rating:
5.0

This was much easier than I imagined. Seamless!!! Well done UHaul!

Gregg Hillhouse 
Rating:
5.0

Customer did not leave a comment.

TODD REAGAN 
Rating:
5.0

Customer did not leave a comment.

JEROME WEBER 
Rating:
5.0

Maybe have the vans backed in for an easy exit out.

Robert Sotomayor 
Rating:
3.0

Customer did not leave a comment.

LeRoy Gifford 
Rating:
5.0

Thanks

Alan AuBuchon 
Rating:
5.0

Customer did not leave a comment.

Lourdes Herrera 
Rating:
5.0

Both picking up and returning the truck was easy. Customer service was good both times also. Yes, I'd rent for this location again!

VICKI HOUSER 
Rating:
3.0

Customer did not leave a comment.

DONALD CHARLES MILLER 
Rating:
5.0

Do the same. Steve was exceptionally kind and informative. Give him a raise

GARY PAULI 
Rating:
5.0

Customer did not leave a comment.

TODD REAGAN 
Rating:
4.0

Customer did not leave a comment.

KATHERINE MATTHEWS 
Rating:
5.0

Customer did not leave a comment.

GARY PAULI 
Rating:
5.0

To start, I needed a truck today, but in the am. So the first one made a reservation with, wouldn’t have a truck until 1:00. So I went to another UHaul location, and they didn’t have a 20’, but instead of leaving me until 1:00, he went into the reservation system, and low and behold he found one close by that I could go pick up rigjt then. Awesome 😎! So I went to the third location and once again, it was a very pleasant experience at pick up and drop off. Very good experience today.

JOHNNIE TAYLOR 
Rating:
5.0

I had needs for 5 days straight. All locations were exceptional experiences under some very trying personal circumstances. I’m grateful!

ROSALIE KRAMER 
Rating:
5.0

I ended up needing a few things in order to utilize my trailer fully- I didn't realize there were different size balls on towing hitches. I also needed an adapter for the lights. The gentleman working was friendly, and was able to point me in the direction of an auto parts place, but the two trips to oreily put me behind schedule. Maybe I missed a checklist somewhere?

Mendy Branam 
Rating:
3.0

AC did not work

DONALD ARRIGHI 
Rating:
5.0

Very good

MARGARET ROGERS KOROMA 
No reviews have been submitted for this location.

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