Customer Reviews for EZ Smokes+
(U-Haul Neighborhood Dealer)

868 reviews

2250 E Tropicana Ave Ste 9   Las Vegas, NV 89119

(702) 565-7961

Office Hours

  • Mon-Sat: 9 am–6 pm
  • Sun: 9 am–12 pm
Special Operating Hours
  • 3/29/2024: 8:00 am - 5:00 pm
  • 3/30/2024: 9:00 am - 12:00 pm
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(702) 565-7961

2250 E Tropicana Ave Ste 9
Las Vegas, NV 89119

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–6 pm
  • Sun: 9 am–12 pm
Special Operating Hours
  • 3/29/2024: 8:00 am - 5:00 pm
  • 3/30/2024: 9:00 am - 12:00 pm
  • 3/31/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Paul Hinman 
Rating:
5.0

Bobby,was very helpful and professional, very friendly person.i would recommend to every body to go in that location if you need a uhaul or moving stuff.

Lin a tinsley 
Rating:
4.0

Customer did not leave a comment.

Geoffrey Blotter 
Rating:
5.0

Headlights need to be brighter.

DAVID OPFERMAN 
Rating:
5.0

None

Narasri Chittamindra 
Rating:
5.0

Customer did not leave a comment.

norbert montizon 
Rating:
5.0

GIVE ME A DISCOUNT

Jasmat Morar 
Rating:
5.0

Best uhaul vendor in Las Vegas!! I won’t go anywhere else. Great service always!!! By far the best experience I’ve ever had w uhaul!

MEGAN ELIZABETH MALIT 
Rating:
5.0

Everything went smoothly and was in and out in no time!

Morris Hoy 
Rating:
3.0

Customer service was good 👍 and my truck was nice 👌

celeste Magdaleno 
Rating:
5.0

Great customer service.

murali chintaman 
Rating:
5.0

My experience with U-Haul has been excellent management is very helpful and was pleasant and polite. Very in tuned with customers needs. I appreciate everything he did for me as an elder woman my experience was the greatest very pleasant experience. I will do it again when I do my next move, thank you U-Haul

Susan Logan 
Rating:
5.0

Customer did not leave a comment.

April Woodward 
Rating:
5.0

Keep same management..😊

KINDRA LUKA 
Rating:
5.0

Great customer service. Very helpful. They do their best to please the client. Would come back and recommend others.

Jirair Baghdassarian 
Rating:
5.0

Customer did not leave a comment.

carlos moralas 
Rating:
5.0

Amazing service

Rene De Coro 
Rating:
5.0

Customer did not leave a comment.

Will Jordan 
Rating:
3.0

Customer did not leave a comment.

James Newman 
Rating:
5.0

Love this place which is why I'm a repeat customer since 2017

BLAKE IVEY 
Rating:
5.0

Customer did not leave a comment.

Morgan Vincent 
Rating:
5.0

Customer did not leave a comment.

Pamla Aubinnury 
Rating:
5.0

Customer did not leave a comment.

Jasmat Morar 
Rating:
5.0

Customer did not leave a comment.

Melanie Mark 
Rating:
5.0

Customer did not leave a comment.

Joseph Kohr 
Rating:
3.0

UHaul showed the drop facility open 24/7 so even though it was 30 minutes away from my destination, I accepted it. When I arrived at my destination, I received a notice that I needed to contact "EZ Smokes" to coordinate my dropoff. I called, played phone roulette for about 3 minutes and sat on hold for another 5 minutes, then hung up. I responded to the text that I was dropping off the trailer and made the 30 minute trip. Upon arrival, the office was locked up tight, but there were people dropping a trailer in their lot so I went over and they said they were told to leave their trailer so I did the same, took pictures and sent them to UHaul. The next day I received verification of dropoff so everything worked out.

Timothy Dupler 
Rating:
5.0

Customer did not leave a comment.

ortelo COTS 
Rating:
5.0

Customer did not leave a comment.

YOUSEFF ELBARRAJ 
Rating:
5.0

Customer did not leave a comment.

DIURISLEYDIS ROSS-MENDEZ 
Rating:
5.0

Customer did not leave a comment.

Adria Andrews 
Rating:
5.0

I love this location! It's close to home and the gentleman that operates this location is friendly and helpful. Highly recommended.

Chayse Henrie 
Rating:
5.0

Customer did not leave a comment.

Monika Fernandez 
Rating:
2.0

Doesn’t have anybody to help. He is trying to run his store and the U-Haul

Larry Kronewitter 
Rating:
5.0

Perfect service and location. I needed a truck for a couple hours. Walked in and out in 3 min. Had a truck for a couple hours to load a couple pieces of furniture. Everything done online and super fast. I will definitely use this location if needed in the future. Thank you !

James Smith 
Rating:
5.0

Customer did not leave a comment.

Lester Koike 
Rating:
5.0

Customer did not leave a comment.

DAVID CARLSTAN 
Rating:
5.0

Customer did not leave a comment.

Jason Fox 
Rating:
5.0

Customer did not leave a comment.

LUIS CONTRERAS 
Rating:
5.0

The owner of easy smokes always friendly. And obliging

Jasmat Morar 
Rating:
5.0

This place is great, clerk was professional and proficient. 1 person operation he ran his business well, being as busy as it was, end of month. Thanks

Milton Kalai 
Rating:
5.0

Great customer service. Would definitely rent from this location again.

David Slifkin 
Rating:
5.0

The best

ANTONIN TRNENY 
Rating:
4.0

Customer did not leave a comment.

Ivan Yoshida 
Rating:
5.0

Pick-Up location was Absolutely perfect. I rented a 15 foot uhaul truck and it was clean as expected, however due to the cleanliness of the inside driving (sitting) area, I selected NO. I literally had to clean and sanitize it myself. Considering that men Usually rent and drive uhaul trucks, the inside condition probably wouldn't matter. But, I am a woman and in my opinion, it mattered. Other than that, everything was Top Tier. 😀

Dedra Avery 
Rating:
5.0

Service was great fast and easy simple instructions

CYNTHIA KING 
Rating:
5.0

Customer did not leave a comment.

debra ortiz 
Rating:
2.0

LOCATION WAS FINE.

Yvonne Jones 
Rating:
3.0

Customer did not leave a comment.

Roger Allen 
Rating:
5.0

Bobby was very professional, process was fast and smooth not to mention how cute he looks. 5 out 5. Would recommend this location to anyone I know.

golchin maknouni 
Rating:
5.0

Customer did not leave a comment.

GUY BRUNKE 
Rating:
5.0

Customer did not leave a comment.

Uvaldo Mendez 
Rating:
5.0

What a fantastic wonderful experience! I unexpectedly needed a temporary spot to store stuff that I had hauled up from Vegas and renting a one-way truck made it possible to secure this $140 unit completely free for one month, at no additional cost whatsoever (it even came w a free lock! :) The premises was very clean w multiple easily maneuverable dollies available for use w access to the unit up til 10p. Easy to access using code, nice wide automatic sliding door and hardly any ither ppl when I'd go so I could easily load a couple dollies to move in faster. Altho it was an upstairs unit indoors and the one flight of steps were very short and manageable w all of my boxes incl a few heavy items. I wish I could've brought my stuff stored in Vegas up to this unit, alas, it's all got to come back w me. I was able to complete my move out after hrs using the app, which made the whole process super convenient... it didn't cost me a single dime and now I've got a free lock to use on my other storage unit back in Vegas. The only time I ever spoke to staff was to find the bathroom (which is in the main office) and when another employee showed me how to flip the switch on the sliding door to keep it open since I was doing so much back n forth, but they were very nice and super helpful.

Laticia Bowman 
Rating:
5.0

Very good customer service

KELLY L MANESS 
Rating:
5.0

Fast, easy, friendly customer. There was no problems at all.

Jermanee Davis 
Rating:
5.0

Barrack was great thank you so much

nicole morris 
Rating:
5.0

Bobby the owner great to deal with new his stuff and made the rental so easy. Drove truck across county and returned it without incident.

harry schumacher 
Rating:
5.0

Very pleased to rent from this place. Owner is very friendly great service, no problem with the truck and very affordable, we will rent again from this location soon,,,

Felix Iverson 
Rating:
5.0

Customer did not leave a comment.

jeremy osmus 
Rating:
5.0

Customer did not leave a comment.

Tumentugs Shatarbal 
Rating:
5.0

Great service!!!

Greg ALLEN 
Rating:
5.0

Customer did not leave a comment.

Greg ALLEN 
Rating:
3.0

Check engine light was on, and tries were low

David Holmes 
Rating:
4.0

Customer did not leave a comment.

Frank DiNardo 
Rating:
5.0

Customer did not leave a comment.

Devonisha Nix 
Rating:
5.0

Customer did not leave a comment.

Fook sin Wong 
Rating:
5.0

Sigan así tratando muy bien al cliente

pedro salvador 
Rating:
5.0

Customer did not leave a comment.

Paul Stalnaker 
Rating:
5.0

This is my go to place twice a year for the past 3 years! Always had he best service!!!

Kevin Fukao 
Rating:
5.0

Customer did not leave a comment.

Patrick Mcsweeny 
Rating:
5.0

Customer did not leave a comment.

destiny pouhie 
Rating:
5.0

Customer did not leave a comment.

Robert Alfieri 
Rating:
5.0

Customer did not leave a comment.

Sasha Stough 
Rating:
5.0

Customer did not leave a comment.

Rick Coleman 
Rating:
4.0

Much better experience on the drop off. Employee was very helpful and listened to my concerns regarding the pick up location.

Donald Denson 
Rating:
5.0

Customer did not leave a comment.

fernando flores 
Rating:
5.0

Customer did not leave a comment.

Melanie Javinal 
Rating:
5.0

Customer did not leave a comment.

Kevin Fandozzi 
Rating:
5.0

Customer did not leave a comment.

Danny Ceballos 
Rating:
5.0

Customer did not leave a comment.

TeQuia Barrett 
Rating:
5.0

Customer did not leave a comment.

Ellen OConnell 
Rating:
5.0

Customer did not leave a comment.

Eric Mohler 
Rating:
5.0

Customer did not leave a comment.

briggette anderson 
Rating:
5.0

Quick and easy

Vecellio Molina 
Rating:
5.0

Outstanding

MOSTAFA LOUMRHARI 
Rating:
5.0

I have many specific requests and change orders which are always accommodated with no hassle. Bobby very well understands customer satisfaction and wish I had a place for him in my company..

Larry Tringali 
Rating:
5.0

Customer did not leave a comment.

Kereece Small 
Rating:
5.0

Customer did not leave a comment.

Leo Beronilla 
Rating:
5.0

Thank you!

TAMARA CROLL 
Rating:
5.0

Great place to rent a truck

John Pittman 
Rating:
5.0

Nothing at all! Customer service is excellent. Rent every year and its always been good!

Nathan Chadwick 
Rating:
1.0

I ordered a 15 foot truck almost 2 months in advance such that I didn’t have to worry about the risk of not having what I needed when I needed it. I was contacted roughly a week prior about moving someone else’s things for a discount, nothing about not having a truck. 2 days prior I get a phone call stating they do not have the truck I ordered 2 months prior! This is absolutely unacceptable service and will likely never use UHaul again. I had to leave things behind I couldn’t fit in a smaller truck all because of the companies broken logistics system.

Devin Babb 
Rating:
4.0

Customer did not leave a comment.

Kathleen vokits 
Rating:
4.0

Customer did not leave a comment.

Frank Meadows 
Rating:
4.0

Customer did not leave a comment.

SELVES LETHEL SMITH 
Rating:
5.0

Many changes needed by me was no problem for Bobby to meet my needs.. Thanks so much

Larry Tringali 
Rating:
5.0

👍✔

bahram khorasani 
Rating:
4.0

Customer did not leave a comment.

Jordan Crews 
Rating:
5.0

Customer did not leave a comment.

Michelle flowers 
Rating:
5.0

The best place to get a truck from.!!!

LUIS RAUL LABORI RODRIGUEZ 
Rating:
5.0

Thank you

ANTHONY THOMAS 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top