Comentarios del cliente para El Rancho Motel

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de El Rancho Motel

Grado total:

Carla R. en

Grado:

The man that rented me the truck didn't know what he was doing. I was the only customer and it took him over 30 minutes to complete the transaction which made me late for the movers. I had to pay them for another half hour. I even had to load my pads into the truck. Finally, I had the cash in hand and he charged the credit card anyway

kara H. en

Grado:

It was a horrid experience, I waked in the guy was half asleep. I said “I’m here to pick up a 26’ uhaul truck”... he said okay go take the lock off it and bring it to me and told me the code! WHAT? He didn’t ask for my name, NOTHING! I could have been anyone. Not to mention he was half asleep he couldn’t even come do some proper customer service and come take his lock off! It was so horrid, the back of the truck was COVERED in dirt. But the truck itself was so UNSAFE, when I dropped off at the Drop off location I had to proceed to tell the guy (drop off location was a excellent experience) that when you push the brakes the truck revs all the way up and doesn’t stop... I HAD MY CHILD IN THAT UHAUL TRUCK! So disappointed, unsafe and horrible I can’t even believe I had to pay for this.