Customer Reviews for East Texas Storage Center

37 reviews

12447 Tx-64   Tyler, TX 75704

(903) 592-5350

Office Hours

  • Mon-Fri: 9:30 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(903) 592-5350

12447 Tx-64
Tyler, TX 75704

Services at this Location:

Office Hours

  • Mon-Fri: 9:30 am–5 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

A great storage place at a good value. Highly recommend.

Jon Pittman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KENNETH WILLIS  |  Overall Experience 
Rating:
5.0

Have been using East Texas Storage off and on since about 2014, using different size units that I required at times. Never have I been dissatisfied with them.

JOSEPH CAMERON  |  Overall Experience 
Rating:
5.0

Thank you for allowing me to rent from y'all and working with me as y'all have HAPPY THANKSGIVING AND MERRY CHRISTMAS

JEANNETT MCCARY  |  Overall Experience 
Rating:
5.0

We had no problems with the facility. We would use them again in the future if needed. Thank you guys for being so kind and taking care of us.

TORREY WALKER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARTIN VALLECILLO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BARBARA MORELAND  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MELODIE WILLIS  |  Overall Experience 
Rating:
5.0

We felt very confident in leaving our possessions with East Texas Storage while we RV'd around the country for nearly three years. Recently, we stopped traveling and moved into a house. Our possessions were just as we left them with no issues. No moisture, no pests, no issues. We were quite pleased with all aspects of our storage experience.

SHERRY CHRISTIANSEN  |  Overall Experience 
Rating:
5.0

Very helpful

JUDY MCCOLLUM  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANGEL SCOTT  |  Overall Experience 
Rating:
5.0

We have been a customer of ETXS for quite a while now and since the first day the ladies in the office have been absolutely amazing. I would recommend this facility to anyone. Keep up the great job.

JAMES DEVINE  |  Overall Experience 
Rating:
5.0

Good service and friendly

MARIO CAMPOS  |  Overall Experience 
Rating:
4.0

Negatives: Back side of the facility was under construction, and the pot holes on the back dirt road were never fixxed, even with excavation equipment parked on site. The row my unit was on didn't have outside lights, or internal lights, or sockets to charge boat batteries. Also, the primary road in has weird declines in it that are steep. I wouldn't drive a car down them because you might bottom out and scape front end. My biggest complaint is the hours. If you like to fish at night, or fish all day and get back there after 9, they're closed and your code wont allow you access. It cut some fishing days short in the summer. Heads up to the fisherman. Positives: friendliest staff ever! 5 stars on the staff and how helpful they are!! The lady that works there now is nothing short of an angel! She went above and beyond for me several times, even after hours. Overall nice place, I still wanted to point out the things I thought could be improved.

JESSE BASIL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GLENN MCDANIEL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSHUA BULLARD  |  Overall Experience 
Rating:
5.0

This is a great location and the staff is super friendly and willing to assist you and all storage needs. I strongly recommend this place.

JUAN GONZALEZ  |  Overall Experience 
Rating:
5.0

Great people to work with; kind, helpful, and honest. The unit was clean and we were able to move our stuff right in. Fair price. I highly recommend this storage facility. *****

GAYLE TWIGG  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSEPH CAMERON  |  Overall Experience 
Rating:
5.0

Great people to work with

LARRY CLARK  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JACK (CARL) JACKSON  |  Overall Experience 
Rating:
5.0

Would use again if needed.

MARK WILLMAN  |  Overall Experience 
Rating:
5.0

The staff is a pleasure to work with.

SHERYL HAZELWOOD  |  Overall Experience 
Rating:
5.0

We stored our Travel Trailer @ the E Texas Storage Center for approximately 3 years. We could not have been happier with the facility and staff. We found the monthly fee for storage and AC to maintain battery levels to be very reasonable. Their recent addition of WIFI access opened up the ability to directly monitor your rig through security hardware such as simply safe. The only reason we terminated our contract was due to the sale of our travel trailer,

DON THODE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GENE BLALOCK  |  Overall Experience 
Rating:
5.0

Great place to store my RV. Will use them in the future.

LARRY WALKER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FREDERICK VANDERPLOEG  |  Overall Experience 
Rating:
5.0

Great and helpful staff Krista and Shannon were very professional and kind!

LINDA WILLIAMS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHERYL HAGGERTON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ZECHARIAH LACY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TALITHA CARRIERE  |  Overall Experience 
Rating:
5.0

N/A

MAY RACOMA  |  Overall Experience 
Rating:
5.0

If I need storage in the future this will be where I will rent

James Isbell  |  Overall Experience 
Rating:
4.0

Good experience

BRENDA MCAFEE  |  Overall Experience 
Rating:
5.0

Krista and Shannon are extremely kind, helpful and smiles alot too! AMAZING LADIES!

LINDA WILLIAMS  |  Overall Experience 
Rating:
5.0

Great place

Bonnie Rose  |  Reservation 
Rating:
3.0

good customer service

Privacy Request  |  First Impressions 
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