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Marc Distefano
Customer Reviews for EADO Storage Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The gentleman that helped me on Saturday March 9th was really helpful!
Marvin CastilloTerrible customer service and overcharged me.
KAYLA ABRAMEasy and accommodating. Nice people.
Jennifer Rowlandlo recomiendo muy buen servicio los precios son excelente
walter chavezIt was not a friendly experience and personal was not helped. It was only one employee and waiting was lengthy. I was given inaccurate pricing and didn't have the total amount in the end due to misleading information given to me from the employee. Was unable to drop off u-haul at the nearest location from my new/moving address hadnto drive 30 minutes to drop off from new address. Very very displeased!
Kimberly Plater-LewisGreat company, great customer service right on Time.
cameron cokerMy UHaul was new and spotless, pickup and return was so easy!
Stella BoudreauxThe truck was not cleaned out in the cab. There was glass on the dashboard as well as the floorboard. I had to wipe everything down to use the truck. I also had to clean the windows.
Crystal WeidmanDome light in truck would turn off
Anthony GonzalesLocation was clean. Service was prompt. Was in and out 20 mins.
Chris GebaraNothing!!😊
Sandra FlowersI rented a moving truck for a couple of hours, I am being charged twice the amount. I don’t understand why. U haul please you need to make it right
Samuel NgandoSi much trouble trying to pick up and return the truck had to do it over the phone the app doesn’t work properly to me is really complicated it has so many things should of be more simple, before this app the process was simple and easy. The truck had a lock in the back waist a lot of time over the phone trying to fix it. My first bad experience renting a U-Haul
Victor Lara-RangelThe staff was excellent. The equipment was clean and you, as was the facility. Very impressive overall and I would definitely use again.
Daria LeeDoug does a great job and is very customer service focused. Thank you!
CHARLES WEISSFriendly customer service. Manager revised my reservation online when I called in advising I would be 2 hours late. Clean equipment and storefront.
Raffaele SepeThe pickup location had to be changed and there were no furniture blankets available and I had to go to a separate U-Haul for the blankets. That was a little inconvenient but the company was proactive in helping
Herman SpiveyAll went real smooth
Don StokeyEngine light was on in truck, no support
Kyle DollAwesome service, guy in charge of the place is awesome and very helpful
Eduardo HernandezTrucks should be washed, cleaned after returned. I did sanitize the truck but in light of the deadly virus together is the way
Marvline StewartAwesome service
EDUARDO HERNANDEZDoug is the best
Alejandrina MartinezThe vehicle was in poor condition, side mirrors swung randomly making driving hazardous; and the leasing agent provided misleading info regarding mileage cost.
Susan RobinsonI think the location is good. The guy that maintains the property was nice, but the truck ruined the entire experience. This truck should be out of service. It is a road hazard and can be dangerous for customers. The steering is not stable, breaks are stiff and every toothpick line in the road felt like the truck was gonna fall apart. If you hold the steering wheel straight the truck would veer right or left and at 60mph it gets worse. You’re constantly wiggling the steering wheel down the road to stay within the lanes. That is a hazard, accident waiting to happen. I felt like I was set-up with this truck.
James PhillipsJust keep doing the great professional work that you do going. Thanks for the great experience. You'll be my first choice for moving. Thanks
Ruben TamezKeep the same management
ERIC WASHINGTONHaving moving accessories like dollies available
Jose GonzalezPetroneN/A
Christopher HodgeGreat customer service. 👌 Thank you!....
Jorge MataYou guys suck
Robert MelchorGreat Location
Alvin McCarthyThe truck didn't come with the dolly or pads which i requested. They did give me a refund but having the right equipment would have been nice.
SIMON MARFLEETRequested a furniture dolly they had none. Truck was super noisy as if the catalytic converter was missing. But overall it got the job done and it was super easy to get to and drop off when done. And close to my house and storage.
Monica GonzalesTruck was dirty
Oluwagbenga AjayiI was charged double for the rate I requested for. I dropped off the truck on Friday at 4:30 pm but I was charged as if I dropped the truck off on Saturday. I havent been contacted or credited for the amount until now.
Luis OrtizProvide more details on how to pick up the rental before customer gets to the rental location, as it adds to much time to figure out the process when there.
Carlos AnciraFast and great service! Exceeded my expectations.
HectorXavier BeltranGood
maikel canizaresVerify equipment is clean from previous user.
Antoinette DavisI wish I would have known they were there sooner, I would have used them before this time. The gentleman that was there was so friendly, knowledgeable, and was training when I went in.... you could tell he had so much patience with the new co-worker. I had an awesome experience and would definitely return in 3 weeks for another truck.
Maria PerezTruck had white smoke blowing like a mosquito fogger. Plus it sputtered severely.
Jimmy FarmerClean up trucks inside and out. Have you prices line up with rental agreement regardless time of day the rental is picked up!
Jacqueline SpeightsBanksOn the return vehicle option online, it does not give the option to upload a photo already in my phone. I had taken a photo of the odometer before exiting and was not able to upload it and I had already exited the vehicle.
Tabitha BoundsGreat service.
Humberto BrionesThe customer service member was excellent thank you!
KATHERINE PARADA FARIA