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Crystal B
Customer Reviews for Dynamite Towing LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Truck was full of sand/gravel in the cab and sand in the truck bed. Location was easy to get to and not too far from Houghton (on the way at least). Used the lockbox for pickup and it wasn't locked. Anyone could have grabbed the keys.
Angela DEverything was handled by Dynamite Towning and made it very easy to rent. She explained everything thoroughly and my move a lot less stressful. I would recommend Dynamite Towing to rent from. 100% satisfied.
Shelley BPicked up it was dirty had a empty pack of cigarettes in mud was in it when i got home with it i had to wipe it all down i guess uhaul is not worried about covid 19 had no gas the low fuel was on the hand dolly wasn't straped in got no paper work for the reantl . Wanted a 15 ft didnt have it so Reserved a 20ft before I got there got switched to a 26ft which was way to big for what I needed so wasted all that extra gas money for no reason didn't even have the floor of the truck covered because i didnt need that big of truck but it was take it or drive 2 hrs to get a smaller one so 4 hrs round trip wasn't happening
Charles EWonderful customer service
Laurie EHe did everything needed. And he was friendly, too.
Therese RSuper easy, friendly. Made my stressful day much better.
HILARY HDrop off was simple and easy.
Phillip ZTurn in process was awesome, Benjamin was an excellent uhaul customer service representative, he was helpful and a great human being, one thing that stood out…..t”his way above “people skills” something quite often lacking in our society today….give that guy a raise or a big holiday bonus!!! Definitely an employee Uhaul should bend over backwards to retain.
Mark MWhen I came in they said they were unaware they had a pickup that day and the person who takes care of that wasn’t there. Said I would receive a call about my pick up and never did.
Lydia NNothing. Dynamic Towing was awesome with managing everything for us with our UHaul. They went above and beyond for us!!
Dianna KI was in and out in 8 minutes. Super efficient and friendly!
Tom HOur experience was great... Kayla and staff were very helpful, kind, communicated well with us and were very professional overall.
Randy CVery professional
mark l