Customer Reviews for DWD Road Service LLC
(Distribuidor de U-Haul del vecindario)

103 comentarios

472 Saw Mill River Rd   Ardsley, NY 10502
(we do have cust parking)

(914) 648-3000

Location Hours

  • Lun. - jue.: 9 a. m. - 5 p. m.
  • Vie.: 9 a. m. - 1:30 p. m.
  • Sáb.- dom.: 9 a. m. - 2 p. m.
Horario especial
  • 5/9/2021: cerrado

Services at this Location:

Contáctanos

(914) 648-3000

472 Saw Mill River Rd
Ardsley, NY 10502
(we do have cust parking)

Services at this Location:

Location Hours

  • Lun. - jue.: 9 a. m. - 5 p. m.
  • Vie.: 9 a. m. - 1:30 p. m.
  • Sáb.- dom.: 9 a. m. - 2 p. m.
Horario especial
  • 5/9/2021: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
2.0

Cargo van exceeded expectations by a long shot. Location is a little funky, but the staff is friendly and professional. If you're in the Ardsley, Hastings, Dobbs neighborhood and you don't care about white glove treatment, don't hesitate to rent your truck here.

Howard B. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY K. 
Clasificación:
5.0

Very helpful Employees at the office

Arben A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ISRAEL F. 
Clasificación:
5.0

The salesman, Jimmy, was very friendly and helpful. He went above and beyond to make the rental convenient

DAVID G. 
Clasificación:
5.0

Courteous, friendly, reliable, helpful staff. Couldn't have gone smoother!

DAVID L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Suzana G. 
Clasificación:
5.0

El cliente no dejó un comentario.

YUMARBIS H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES C. 
Clasificación:
3.0

Larger office, for more than 1 customer to be addressed

JACOBD R. 
Clasificación:
5.0

El cliente no dejó un comentario.

marina G. 
Clasificación:
5.0

I called him to ask him about drop off the company and they were wonderful and answering my question and it was so easy to do

KENNY S. 
Clasificación:
5.0

Very helpful and responsive

kent B. 
Clasificación:
5.0

Everything was perfect. The worker I believe his name is Tommy, went above and beyond to help me with my situation. I have zero complaints. wouldnt change a thing other than maybe try to upgrade so there are USB ports to charge your cell in the truck.

VINCENTG F. 
Clasificación:
2.0

Very awkward location to pickup or dropoff, due to narrow lot shape. Very little room to maneuver. Fortunately the attendant was very helpful hitching and un-hitching and literally makes this location functional.

James K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathrine R. 
Clasificación:
5.0

El cliente no dejó un comentario.

serin P. 
Clasificación:
5.0

Super quick and easy. Staff was helpful and kind. The vehicle was clean and well maintained. Communication was flawless. I have used this location twice and will continue to when I need a U haul.

Christie R. 
Clasificación:
5.0

Friendly staff. Quick checkout.

MICHAELJ M. 
Clasificación:
5.0

THE SELF RETURN HAD A GLITCH AND INSISTED I HAD LOCATION TURNED OFF ON MY PHONE WHEN I DIDN'T. A WONDERFUL YOUNG LADY CAME ALONG AND HAPPENED TO WORK FOR UHAUL AND ASSISTED ME AND PROCESSED MY VEHICLE, SEAMLESSLY AND QUICKLY. I DIDN'TGET HER NAME BUT SHE WAS A GODSEND! THANK YOU AGAIN!

Patrick D. 
Clasificación:
5.0

Amazing experience and very professional staff. Would happily recommend to friends and family. Plan to spread the word of our great experience.

Steven S. 
Clasificación:
5.0

Everything was great. Friendly employee who was super helpful and assisted us with all our needs :)

Christie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

OLIVIASOMERS GAB J. 
Clasificación:
5.0

Everything was spot on and it was super easy to pickup and drop off!

GERALD III M. 
Clasificación:
3.0

I really appreciated the young gentleman's help! Excellent customer service in person.

Christian R. 
Clasificación:
5.0

The staff here gets you out on the Road fast! Very easy to find right off 9A. Trucks are always super clean!!

CHRISTOPHERL M. 
Clasificación:
5.0

My experience is great fast and easy

Ilir K. 
Clasificación:
5.0

Very helpful staff

KELVINA W. 
Clasificación:
5.0

The guys here are very knowledgeable. Always get you out on the road fast! Highly recommend!!!

Christopher M. 
Clasificación:
5.0

El cliente no dejó un comentario.

PANJIMARAMTHOMAS B. 
Clasificación:
3.0

none

LEEARTHUR M. 
Clasificación:
5.0

El cliente no dejó un comentario.

George O. 
Clasificación:
4.0

El cliente no dejó un comentario.

david R. 
Clasificación:
3.0

The location is not easy to fin with Google maps for some reason.

Fun-sun Frank Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edith C. 
Clasificación:
5.0

El cliente no dejó un comentario.

rolando M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAVERNED B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marvie P. 
Clasificación:
3.0

The Lady who processed my contract was very helpful and proficient,

Robert I. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENDAESTELLE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bennett L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LOUISIE A. 
Clasificación:
1.0

The business must edit its map markers on major mapping providers (Google Maps, Waze, etc.) to make it easier to find. There are no signs anywhere telling you where this business is. It is impossible to choose the right driveway and location. No sign of any U-Haul logos or other trucks anywhere. We parked it and were later called that it was on the wrong property, yet we could not find any other property.

John B. 
Clasificación:
5.0

Staff were very helpful and efficient, however when we got the truck there was a haul/tow light on that we were unable to figure out how to turn off until calling the company. I recommend leaving a manual to the truck in the future.

Victoria C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RUSSELLALAN P. 
Clasificación:
5.0

Everyone there was very helpful ty

mariane D. 
Clasificación:
5.0

Easy in, easy out. Thanks so much!

Mariquita B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin N. 
Clasificación:
5.0

I appreciate the professionalism of the agents facilitating the motorcycle trailer pick up. They took the time to show me how everything works, and because of their diligence my trip went perfectly. Thank you very much.

EDWARDJ M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ann M. 
Clasificación:
5.0

Easy and quick service let alone lower rate than other locations

BIJAY K. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAULT M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CIRINO E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Russell H. 
Clasificación:
3.0

Mary-Ann and Judy are the Best. Very fast and efficient service, knowledgeable, and professional. This will be the first place I try when looking to rent a moving truck or cargo van.

ERICC L. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHANIE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry P. 
Clasificación:
5.0

This was one of the few experiences -- including all retail and wholesale sectors -- where every step was flawlessly handled, including any concerns on my part. I will definitely use this location again and recommend it to my clients and friends/family.

Jordan G. 
Clasificación:
5.0

El cliente no dejó un comentario.

edward G. 
Clasificación:
5.0

While there is no building on site, the attendant was absolutely professional and helpful. Both on the way and out he provided quick thoughtful service and made the entire rental process simple and transparent.

Brooks K. 
Clasificación:
5.0

This was by far the best experience i had would only get a rental from dwd in the future. Highly recommended !!!!

Joseph D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Russell H. 
Clasificación:
5.0

The guys there were ready for me during pick-up and drop off. I was in and out in minutes both times. Easy peezie!

MARKJ L. 
Clasificación:
4.0

I pre-registered on-line t still had to go through thee whole process when I arrived. The woman who helped me was very nice. The man who brought the vehicle was excellent.

Jennifer P. 
Clasificación:
5.0

El cliente no dejó un comentario.

freedom W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROELLENG B. 
Clasificación:
5.0

Owner was there early, the process was quick and easy, truck in great condition- overall this U-Haul location exceeded our expectations. Would highly recommend and will definitely use again!!

Mary M. 
Clasificación:
5.0

DWD Road Service should be recommended to customers over the White Plains outlet. I chose White Plains initially because I wanted an outlet that would not have issues with trucks availability, and to avoid the kind of snafus that make the unpleasant task of moving more unbearable. But DWD is a congenial, helpful, generous, customer-friendly place, whereas White Plains was the opposite of these qualities. I will take up the White Plains complaint with the executive offices.

Roslyn M. 
Clasificación:
3.0

Better signage

Alex S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan I. 
Clasificación:
5.0

Personable, easy pickup and painless drop off. Will definitely be using them again soon.

jane O. 
Clasificación:
3.0

El cliente no dejó un comentario.

Russell H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LENNY W. 
Clasificación:
4.0

The van was spotlessly clean and ready when I arrived, which was fantastic! The office was at a different location that the vans and we had to drive there to do the paperwork first, but it appears to be a temporary situation.

Nicholas M. 
Clasificación:
4.0

Easy pick up and drop off. Very helpful people working at the location

STEVENE R. 
Clasificación:
5.0

From beginning to end a great experience. The customer service was exceptional, equipment was like new, all just great. Highly recommend them to anyone.

Matthew P. 
Clasificación:
4.0

Check in took longer than expected. It is procedure driven, especially the driver's license procedure. The length of time was not due to the agent.

JOHNJOSEPH F. 
Clasificación:
5.0

El cliente no dejó un comentario.

david B. 
Clasificación:
5.0

Excellent transaction, a pleasure to do a business with

Elvis A. 
Clasificación:
5.0

Smooth, efficient transaction

carl C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rommel E. 
Clasificación:
5.0

Quick easy pick up and return.

Alan B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Joseph S. 
Clasificación:
5.0

Both the employee who cleaned the vehicle and the employee who assisted with the paperwork were very efficient and helpful . I would certainly use this location again .

Patrick M. 
Clasificación:
5.0

More open space to park the trucks.

Huy V. 
Clasificación:
5.0

The process was very easy and the people I dealt with at the location were knowledgable and extremely helpful. The only thing I would recommend is a better sign to find the location from Saw Mill River Road. The building is not visible from the street. I would rent from there again.

adam W. 
Clasificación:
4.0

El cliente no dejó un comentario.

XINJI G. 
Clasificación:
2.0

El cliente no dejó un comentario.

Scott K. 
Clasificación:
5.0

Great customer service!

Anthony S. 
Clasificación:
5.0

This UHaul office was my best experience with UHaul to date. They were super friendly and went the extra mile to make sure everything went smoothly. They were perfect!

Christopher H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERTF C. 
Clasificación:
4.0

Just a small location, but your employees were fantastic!

MARK V. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brian L. 
Clasificación:
4.0

El cliente no dejó un comentario.

myra A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Allan C. 
Clasificación:
5.0

The office staff were very helpful and friendly. Very positive experience.

JOE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fred F. 
Clasificación:
5.0

Excelente

Eduard M. 
No se han enviado comentarios para esta ubicación.

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