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BRIAN M.
Customer Reviews for Durham Topsoil
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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The customer service rep was outside as soon as I arrived at 7:10 A.M. She was organized and very helpful and clear with the instructions. Very professional
Robert C.absolutely, we will recommend it as the Uhaul is so useful for moving and people are super nice and supportive. Gracias
shijuan Q.Don't charge for insurance when I waived it
Gareth M.Everything is great
Kiran K.Very neat and new vehicles.
VENKATASIVANAGAR V.I would recommend cleaning the snow from the ground to make easy access to the customers. Vehicles were being stuck in the snow
Maharthanan R.The individuals at the Durham topsoil was horrible. They kept harassing me to pick up the truck even though I reserved the truck. I told then I will pick it up at an allotted time as something had come up and they kept calling saying they will give my reservation to somebody else. I spoke with Alex the next day and he was no help. Told me to call uhaul directly. The worst experience I've had with uhaul. Will likely stick with home depot in the future.
Vijith G.the location was below average but the people were great !!
JOHN B.I was told by staff I was able to keep truck for 24 hours. I actually had truck for 10 hours and i was charged double for 2 days. I called customer service and basically they told me too bad because contract was registered for 6 hours.
Elizabeth S.Overall a good experience & helpful assistance.
Giancarlo V.I am very upset with due to the billing. When booked I was quoted 19.99 plus .69 cents per km. I drove 124km so my charges should have been 19.99 + 85.56 (124x.69) instead i was charged a flat rate of 109. I was also charged the 15 dollar insurance coverage which I declined. Now I am having to spend my day trying to rectify this. The insurance needs to be refunded and should receive an additional discount for wasting my time trying to fix this mistake. Depending on how this is taken care of I will never us uhaul again .and will not recommend
Michael B.