Customer Reviews for Dulux Paints
(U-Haul Neighborhood Dealer)

578 reviews

8 William St   Trenton, ON K8V4B7

(613) 965-6802

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–2 pm
  • Sun: 10 am–2 pm
Special Operating Hours
  • 3/29/2024: Closed

Services at this Location:

Contact Us

(613) 965-6802

8 William St
Trenton, ON K8V4B7

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–2 pm
  • Sun: 10 am–2 pm
Special Operating Hours
  • 3/29/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

They were very friendly and efficient. We showed up early and they accommodated us easily.

Susan Mackenzie 
Rating:
5.0

My only complaint was the windows were dirty.

Robert Allen 
Rating:
5.0

Great customer service. We will use this location again.

Kelly Bergeron 
Rating:
5.0

Very friendly

Janet Goodsell 
Rating:
5.0

Thank you

Justin Chapman 
Rating:
4.0

Only reason that I gave an 4 star to the location was it's size. It is smaller than some that I've used in the past therefore equipment availability might be limited but the staff were amazing. Easy to deal with, prompt and polite. I was in and out quickly both on pick up and return.

Rick Miles 
Rating:
5.0

Customer did not leave a comment.

Robert Sinclair 
Rating:
5.0

The staff at the Trenton William Street site were wonderful, sympathetic, and caring. Just what I needed as I wasn't thinking totally clearly given the task I was working on (and needed the cargo van for 🙂). Thank you!

Raja Raudsepp 
Rating:
5.0

Customer did not leave a comment.

Julie Clement 
Rating:
5.0

Customer did not leave a comment.

BARBARA CHESSEBROUGH 
Rating:
5.0

Staff provided excellent customer service, very pleasant people to deal with.

Steven Rogoski 
Rating:
5.0

Educate your staff to check the ends of the straps for fraying before the customer leaves with the trailer. When they fray they can become unusable when conditions are icey. In an isolated location, that can mean an aborted trip or unsafe strap down. The straps get ice forming in the frayed ends which prevents threading the strap through the slot of the ratchet axle making the tie down impossible.

john newell 
Rating:
5.0

Customer did not leave a comment.

Irene Peel 
Rating:
5.0

The fuel expenses were far more than I expected. (We traveled from Trenton to Oshawa and back.) Otherwise, no complaints. Everyone at UHaul tried to save us as much money as they could.

Sharon McIlhargey 
Rating:
5.0

I had a excellent experience Very friendly helpful people It took the stress out of moving Thank you to the u haul team

Steve Boudrias 
Rating:
5.0

Everything was great

Kevin Smith 
Rating:
3.0

I got charge 50$ for putting garbage in the garage can…

gino maltais 
Rating:
3.0

15' Truck sounded really rough. I was glad we were only going a short distance. Everything else was fine.

Nancy Coelho 
Rating:
5.0

Great service, very friendly and helpful!! Thanks so much!

Christopher THOMAS 
Rating:
5.0

Staff were helpful and friendly. Good job.

Doug Gee 
Rating:
4.0

Customer did not leave a comment.

Blain Lapierre 
Rating:
5.0

Friendly service.

Alfred Lytle 
Rating:
5.0

Wonderful service from the lady helping us at the Duluth store. She was lovely

Susan Graham 
Rating:
5.0

Staff very friendly and helpful, Will definitely use this location again.

Chris Whaley 
Rating:
5.0

Best service ever

Barney Goldberg 
Rating:
5.0

Customer did not leave a comment.

Albert Haring 
Rating:
5.0

Outstanding service, as always from this location!

Jahn Van Egmond 
Rating:
5.0

I initially went to order a truck. But the Km's made it impossible to afford. So I asked the gentleman about a trailer. He was very helpful. Both with the paperwork and outside in a snowstorm retrieving the trailer and hooking it up. KUDOS TO HIM & THANK YOU.

Barry Ott 
Rating:
5.0

nothing everything was fine y

EDWARDT POWELL 
Rating:
4.0

I booked an 5x8' trailer , on line, using the App. I booked this on Sunday Jan 7th. The rental was for 10am pickup in Trenton and 4pm drop off in Oshawa. I got a call from UHaul saying that there is a shortage of trailers and that I need to do a pickup in Coburgh instead of Trenton. Because of the inconvenience, etc., the rental was changed to a 6x12'. I was also told that I could pickup on Friday for no extra charge, the bigger trailer was at no extra charge and that I would get 30 days free storage. I also was told that I would get a phone call on the Friday to confirm my rental. I followed up on Thursday morning and told them that Coburgh really didn't work for me and could they check Trenton for me. I was told that this was a different zone and I would be transferred. Worked out good for me to pick up in Trenton on Saturday. I was charged an extra day for not dropping it off in Oshawa before 11am - which I never booked it for. The amount of time I spent resolving this rental was insane. The process was awful. I will maybe try Home Depot van rentals or something else from Enterprise to see how that goes for next time. Usually you guys are good, but this was disappointing. Thanks, Bill

WILLIAMD TAYLOR 
Rating:
5.0

Nothing. A good experience.

Andy Hutchison 
Rating:
5.0

The rental process was seamless and the U-Haul representative attached the trailer to my vehicle which was appreciated.

ted parker 
Rating:
5.0

U-Haul the best

Gocha Bashaleishvili 
Rating:
4.0

Customer did not leave a comment.

SHAUNA KESTER 
Rating:
5.0

Fast, friendly, and efficient staff. Great location.

NORMAN STEWART 
Rating:
5.0

Customer did not leave a comment.

Michael Lang 
Rating:
3.0

Nothing. Very good selection of rolling stock. Happy with the rental!

Glen SLAUENWHITE 
Rating:
5.0

Customer did not leave a comment.

Schylur DeRaaf 
Rating:
3.0

All went as planned, no problems.

John Campbell 
Rating:
3.0

The yard lighting in the yard is not very good when returning the truck ..

Chris Deacon 
Rating:
5.0

Customer did not leave a comment.

Kevin Turner 
Rating:
5.0

Person who helped me was very nice. Everything was fast and easy and no hassle at all. Would definitely recommend this location to everyone.

Katherine Opatovsky 
Rating:
5.0

5 stars for the freindly helpful and efficient staff.

NORMAN STEWART 
Rating:
4.0

Customer did not leave a comment.

Yaroslav Yasynskyy 
Rating:
4.0

When we arrived at our drop off, they were closed but did have a drop box, so all went well.

GLEN SHARPE 
Rating:
5.0

Always great. one of my all-time favorite U-haul locations to rent from.

christian galant 
Rating:
5.0

Everything was perfect, I filled out my order on line, the trailer I was renting arrived days before I needed it, so I knew it would be there the day I went to pick it up, great experience

Shauna Kester 
Rating:
5.0

Customer did not leave a comment.

Dave ONeil 
Rating:
5.0

Customer did not leave a comment.

ROY HOOD 
Rating:
5.0

Customer did not leave a comment.

brad mccutcheon 
Rating:
5.0

Customer did not leave a comment.

Hilary Amolins 
Rating:
5.0

Stephanie provided fantastic customer service and I would highly recommend this UHaul location.

David Newfeld 
Rating:
1.0

Was charged the wrong miles rate for my rental. App was horrible to use kept freezing. Hours on app are wrong for the location.

Nicholas CARTER 
Rating:
5.0

Customer did not leave a comment.

John Cunningham 
Rating:
3.0

They did something weird with the blanket rental total. It screwed up the deposit.

SARAH REASON 
Rating:
5.0

I have rented a few times from this location. The trucks are exceptionally clean and the folks at Dulux are fantastic! They are extremely friendly and helpful. There is lots of parking so there is no problem leaving your car. Five star for sure.

Christopher Cruikshank 
Rating:
5.0

Customer did not leave a comment.

GREG BALSDON 
Rating:
3.0

Customer did not leave a comment.

delena rattan 
Rating:
5.0

Customer did not leave a comment.

john newell 
Rating:
5.0

Customer did not leave a comment.

Caroline Kerr 
Rating:
5.0

Customer did not leave a comment.

micheal piercy 
Rating:
5.0

Customer did not leave a comment.

Christopher Thomson 
Rating:
3.0

Keep your promises

Peter Jackson 
Rating:
5.0

Customer did not leave a comment.

Mary Ellen Keogh 
Rating:
5.0

Not the uhaul locations fault, but the wheel bearing failed on the trailer and the tire had a blowout. Trailer should have been maintained or at least checked, but again - not the location's fault

Colin Smith 
Rating:
5.0

Customer did not leave a comment.

Mary Ellen Keogh 
Rating:
5.0

Customer did not leave a comment.

Peter John Ragucos 
Rating:
5.0

Customer did not leave a comment.

Tracey Cory 
Rating:
5.0

Customer did not leave a comment.

Tammy Vincer 
Rating:
5.0

Customer did not leave a comment.

curtis christie 
Rating:
5.0

Customer did not leave a comment.

Richele Vilot 
Rating:
5.0

Customer did not leave a comment.

Barney Goldberg 
Rating:
5.0

Customer did not leave a comment.

Mary Ellen Keogh 
Rating:
5.0

Customer service is amazing! Highly recommended!

RICHARD POMEROY 
Rating:
5.0

Customer did not leave a comment.

RICHARD POMEROY 
Rating:
5.0

Customer did not leave a comment.

Vince Brennan 
Rating:
5.0

Customer did not leave a comment.

krzysztof Kilis 
Rating:
5.0

Keep it up

Ed Kooistra 
Rating:
5.0

Customer did not leave a comment.

Scott Ferguson 
Rating:
5.0

Customer did not leave a comment.

Jeff Levesque 
Rating:
4.0

Customer did not leave a comment.

Crystal Lambert 
Rating:
3.0

Customer did not leave a comment.

don slaunwhite 
Rating:
3.0

Trailer tires were very worn and weather cracked, trailer was sluggish to tow likely needed wheel bearing maintenance or replacement

David Haines 
Rating:
5.0

Customer service person/s were kind and well organized. There were no hiccups or surprises and rates were very reasonable. Also the vehicle was very operational friendly. Thank you and I will use U-Haul in the future

Robert Butler 
Rating:
5.0

Customer did not leave a comment.

Crystal McCally 
Rating:
5.0

Customer did not leave a comment.

John Heeringa 
Rating:
5.0

A 24 hour drop off. Well laid out. Would help to know that I needed the app to drop off after hours. But the app made the end of the trip easy

Craig Jackman 
Rating:
5.0

Dropped truck off at Action Auto because the ABS light had come on. Deluxe phoned them to alert them ai was coming. Well done.

Ron Hopkins 
Rating:
5.0

Closer to home.

RICHARD POMEROY 
Rating:
5.0

Customer did not leave a comment.

Marlaine Koehler 
Rating:
5.0

Customer did not leave a comment.

Marlaine Koehler 
Rating:
5.0

Excellent service and a very friendly accommodating team.

Marlaine Koehler 
Rating:
4.0

Customer did not leave a comment.

Murray Sheppard 
Rating:
5.0

Your sales rep was awesome.

Jason Hooker 
Rating:
2.0

I was charged the $150 for deposit when picked up at different location, I put $90 gas in the truck before dropping off, had $40 for extra kms and was ripped off from getting my deposit back....how the f*** does that work. Terrible company and far from organized.

RHONDA ALLEN 
Rating:
5.0

Customer did not leave a comment.

Bob McGraw 
Rating:
5.0

We have no complaints.. Fast, friendly service. Beautiful Silverado pickup truck!

randy michaud 
Rating:
5.0

I have continuously used this location due to the atmosphere and the polite woman on site. will continue to use when needed and will always recommend to others!

Dave Richardson 
Rating:
5.0

Customer did not leave a comment.

Stephanie Wittemeier 
Rating:
5.0

Customer did not leave a comment.

ROBERT HEDLEY 
No reviews have been submitted for this location.

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