They were very friendly and efficient. We showed up early and they accommodated us easily.
Susan Mackenzie
Customer Reviews for Dulux Paints
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
My only complaint was the windows were dirty.
Robert AllenGreat customer service. We will use this location again.
Kelly BergeronVery friendly
Janet GoodsellThank you
Justin ChapmanOnly reason that I gave an 4 star to the location was it's size. It is smaller than some that I've used in the past therefore equipment availability might be limited but the staff were amazing. Easy to deal with, prompt and polite. I was in and out quickly both on pick up and return.
Rick MilesThe staff at the Trenton William Street site were wonderful, sympathetic, and caring. Just what I needed as I wasn't thinking totally clearly given the task I was working on (and needed the cargo van for 🙂). Thank you!
Raja RaudseppStaff provided excellent customer service, very pleasant people to deal with.
Steven RogoskiEducate your staff to check the ends of the straps for fraying before the customer leaves with the trailer. When they fray they can become unusable when conditions are icey. In an isolated location, that can mean an aborted trip or unsafe strap down. The straps get ice forming in the frayed ends which prevents threading the strap through the slot of the ratchet axle making the tie down impossible.
john newellThe fuel expenses were far more than I expected. (We traveled from Trenton to Oshawa and back.) Otherwise, no complaints. Everyone at UHaul tried to save us as much money as they could.
Sharon McIlhargeyI had a excellent experience Very friendly helpful people It took the stress out of moving Thank you to the u haul team
Steve BoudriasEverything was great
Kevin SmithI got charge 50$ for putting garbage in the garage can…
gino maltais15' Truck sounded really rough. I was glad we were only going a short distance. Everything else was fine.
Nancy CoelhoGreat service, very friendly and helpful!! Thanks so much!
Christopher THOMASStaff were helpful and friendly. Good job.
Doug GeeFriendly service.
Alfred LytleWonderful service from the lady helping us at the Duluth store. She was lovely
Susan GrahamStaff very friendly and helpful, Will definitely use this location again.
Chris WhaleyBest service ever
Barney GoldbergOutstanding service, as always from this location!
Jahn Van EgmondI initially went to order a truck. But the Km's made it impossible to afford. So I asked the gentleman about a trailer. He was very helpful. Both with the paperwork and outside in a snowstorm retrieving the trailer and hooking it up. KUDOS TO HIM & THANK YOU.
Barry Ottnothing everything was fine y
EDWARDT POWELLI booked an 5x8' trailer , on line, using the App. I booked this on Sunday Jan 7th. The rental was for 10am pickup in Trenton and 4pm drop off in Oshawa. I got a call from UHaul saying that there is a shortage of trailers and that I need to do a pickup in Coburgh instead of Trenton. Because of the inconvenience, etc., the rental was changed to a 6x12'. I was also told that I could pickup on Friday for no extra charge, the bigger trailer was at no extra charge and that I would get 30 days free storage. I also was told that I would get a phone call on the Friday to confirm my rental. I followed up on Thursday morning and told them that Coburgh really didn't work for me and could they check Trenton for me. I was told that this was a different zone and I would be transferred. Worked out good for me to pick up in Trenton on Saturday. I was charged an extra day for not dropping it off in Oshawa before 11am - which I never booked it for. The amount of time I spent resolving this rental was insane. The process was awful. I will maybe try Home Depot van rentals or something else from Enterprise to see how that goes for next time. Usually you guys are good, but this was disappointing. Thanks, Bill
WILLIAMD TAYLORNothing. A good experience.
Andy HutchisonThe rental process was seamless and the U-Haul representative attached the trailer to my vehicle which was appreciated.
ted parkerU-Haul the best
Gocha BashaleishviliFast, friendly, and efficient staff. Great location.
NORMAN STEWARTNothing. Very good selection of rolling stock. Happy with the rental!
Glen SLAUENWHITEAll went as planned, no problems.
John CampbellThe yard lighting in the yard is not very good when returning the truck ..
Chris DeaconPerson who helped me was very nice. Everything was fast and easy and no hassle at all. Would definitely recommend this location to everyone.
Katherine Opatovsky5 stars for the freindly helpful and efficient staff.
NORMAN STEWARTWhen we arrived at our drop off, they were closed but did have a drop box, so all went well.
GLEN SHARPEAlways great. one of my all-time favorite U-haul locations to rent from.
christian galantEverything was perfect, I filled out my order on line, the trailer I was renting arrived days before I needed it, so I knew it would be there the day I went to pick it up, great experience
Shauna KesterStephanie provided fantastic customer service and I would highly recommend this UHaul location.
David NewfeldWas charged the wrong miles rate for my rental. App was horrible to use kept freezing. Hours on app are wrong for the location.
Nicholas CARTERThey did something weird with the blanket rental total. It screwed up the deposit.
SARAH REASONI have rented a few times from this location. The trucks are exceptionally clean and the folks at Dulux are fantastic! They are extremely friendly and helpful. There is lots of parking so there is no problem leaving your car. Five star for sure.
Christopher CruikshankKeep your promises
Peter JacksonNot the uhaul locations fault, but the wheel bearing failed on the trailer and the tire had a blowout. Trailer should have been maintained or at least checked, but again - not the location's fault
Colin SmithCustomer service is amazing! Highly recommended!
RICHARD POMEROYKeep it up
Ed KooistraTrailer tires were very worn and weather cracked, trailer was sluggish to tow likely needed wheel bearing maintenance or replacement
David HainesCustomer service person/s were kind and well organized. There were no hiccups or surprises and rates were very reasonable. Also the vehicle was very operational friendly. Thank you and I will use U-Haul in the future
Robert ButlerA 24 hour drop off. Well laid out. Would help to know that I needed the app to drop off after hours. But the app made the end of the trip easy
Craig JackmanDropped truck off at Action Auto because the ABS light had come on. Deluxe phoned them to alert them ai was coming. Well done.
Ron HopkinsCloser to home.
RICHARD POMEROYExcellent service and a very friendly accommodating team.
Marlaine KoehlerYour sales rep was awesome.
Jason HookerI was charged the $150 for deposit when picked up at different location, I put $90 gas in the truck before dropping off, had $40 for extra kms and was ripped off from getting my deposit back....how the f*** does that work. Terrible company and far from organized.
RHONDA ALLENWe have no complaints.. Fast, friendly service. Beautiful Silverado pickup truck!
randy michaudI have continuously used this location due to the atmosphere and the polite woman on site. will continue to use when needed and will always recommend to others!
Dave Richardson