Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was harassed with texts and emails . I was reported as not turning in the truck 24 hours before I agreed to and overcharged.
james butler
Rating:
5.0
Customer did not leave a comment.
Michael Beetham
Rating:
5.0
Customer did not leave a comment.
Michael Anderson
Rating:
5.0
Customer did not leave a comment.
damien Pierremont
Rating:
5.0
Customer did not leave a comment.
damien Pierremont
Rating:
5.0
Customer did not leave a comment.
tonya Dudley
Rating:
5.0
Very nice people!!
Mark Wilburn
Rating:
5.0
Customer did not leave a comment.
Jon Nadler
Rating:
5.0
Customer did not leave a comment.
Andrew McDonald
Rating:
5.0
Customer did not leave a comment.
roxanne clark
Rating:
5.0
Customer did not leave a comment.
Tonya Dudley
Rating:
5.0
Reservation was moved to two different locations before pickup.
This location was good, but it was over 30 miles away.
Nice staff, good truck, but Uhaul corporate service was very poor
Alan Crofut
Rating:
5.0
Customer did not leave a comment.
Dakota Whitehill
Rating:
5.0
Everything went very well and I was treated nicely with friendly service so all I can say is just keep up with that kind of service.
Randy Goodreau
Rating:
5.0
Customer did not leave a comment.
helen orino
Rating:
5.0
Customer did not leave a comment.
Susan Hoxie
Rating:
5.0
Customer did not leave a comment.
Paul Breault
Rating:
4.0
Customer did not leave a comment.
Jolene Smith
Rating:
5.0
It was a pleasant experience and I would use this location again if needed and I would recommend to anyone moving. Thank you!
Eva Lane
Rating:
5.0
Customer did not leave a comment.
Dorothy Rozell
Rating:
5.0
Customer did not leave a comment.
Gary Manell
Rating:
5.0
I wasn’t able to do convenience link when I dropped off van because internet service would not let me connect. When getting the rental woman was very pleasant and informative.
Susan Lio
Rating:
5.0
Customer did not leave a comment.
LUCRETIA INGERSON
Rating:
4.0
Customer did not leave a comment.
Thomas Bruso
Rating:
5.0
Customer did not leave a comment.
tonya dudley
Rating:
5.0
Customer did not leave a comment.
tonya dudley
Rating:
5.0
Great place friendly staff
Keith Barnes
Rating:
4.0
Customer did not leave a comment.
william Raino
Rating:
5.0
Customer did not leave a comment.
charlie stehlien
Rating:
5.0
Customer did not leave a comment.
Winston Barnard
Rating:
5.0
Customer did not leave a comment.
Joshua Jones
Rating:
5.0
Everything was great. They treat you like family.
MICHAELK GROGAN
Rating:
5.0
Customer did not leave a comment.
gavin boule
Rating:
5.0
Great customer service and friendly people
Lisa Streiber
Rating:
5.0
Customer did not leave a comment.
Kay Greenough
Rating:
5.0
Customer did not leave a comment.
Green Mountain
Rating:
3.0
Mobile pick up sucked. Had to go in and register/finish registering. Vehicle was covered in snow and ice. Spent 30 minutes clearing it off. Vehicle was plowed in.
Kaylee DuFour
Rating:
3.0
Supposed to pick up truck in Warrensburg. Got charge for 38 extra miles to get truck in Whitehall and drove back thru Warrensburg.
Also gas tank meter does not match miles to empty reading.
Picked up trick with half a tank of gas and 173 miles to empty.
Dropped off truck with 226 miles to empty but gas gauge just under half. Got charged for gas.
William Murphy
Rating:
3.0
Customer did not leave a comment.
Wendy Labombard
Rating:
5.0
Customer did not leave a comment.
cheryl kilmartin
Rating:
3.0
Make sure there is no sticky nasty stuff in or near the cup holders
Tanisha johansen
Rating:
5.0
Customer did not leave a comment.
patty neddo
Rating:
5.0
Customer did not leave a comment.
bruce planter
Rating:
5.0
Customer did not leave a comment.
joe swan
Rating:
5.0
Customer did not leave a comment.
Heather Zawistowski
Rating:
4.0
Good
Donald Lockwood
Rating:
1.0
I didn’t use your company. False information given at time of rental.
Jim Conklin
Rating:
5.0
I was very pleased with the great customer service I received. The staff were both knowledgeable and very helpful, all my questions were answered to my satisfaction.
Dawn Miholca
Rating:
5.0
I have rented from Dudley’s in Whitehall and as usual great customer service.
paul twyman
Rating:
5.0
Customer did not leave a comment.
Gary Tobler
Rating:
5.0
Customer did not leave a comment.
Joseph Gelbfish
Rating:
5.0
They were very nice and we got exactly what we needed!
Kayla Ashline
Rating:
4.0
Excellent experience overall. I would definitely use the U-Box again in the future
Edward Sharrow
Rating:
4.0
Customer did not leave a comment.
Patricia Blake
Rating:
5.0
It has loose (friendly) dogs
Jeremy Warren
Rating:
5.0
Customer did not leave a comment.
Mark Hughes
Rating:
4.0
Customer did not leave a comment.
Craig Granger
Rating:
5.0
Customer did not leave a comment.
Fred Raymond
Rating:
5.0
Everyone was very attentive to what we needed and it was very easy. Absolutely will be recommending this location.
Matthew Parmenter
Rating:
5.0
Tonya Dudley went above and beyond assisting us and such a pleasure to talk too.
I recommend this location highly for the outstanding service that we received!
David Gardner
Rating:
5.0
Employees were great. Very helpful. Great experience!!
Thomas Budden
Rating:
5.0
Very helpful and friendly.
paul twyman
Rating:
5.0
very helpful and courteous
DEBRAA GRIFFIN
Rating:
5.0
Customer did not leave a comment.
GERARD JORDAN
Rating:
3.0
The trailer pulled like it was full. Something was seized or frozen so it wouldn't roll freely. When returned I asked that they check it out and get back to me because I never got to use it because of it's condition. I should have been given a full refund since I waisted a tank of gas trying to drag this junk trailer around without ever putting anything in it. Never heard back so I'll have to call today.
Steven Breininger
Rating:
5.0
Customer did not leave a comment.
Tymmy Stark
Rating:
5.0
Customer did not leave a comment.
william hurley
Rating:
1.0
Two tires were not maintained and blew out on the road.
MICHAEL PERRY
Rating:
5.0
Maintain your tires so they don't blow out on the road.
MICHAELKEVIN PERRY
Rating:
5.0
Customer did not leave a comment.
Howard Osborne
Rating:
5.0
Customer did not leave a comment.
Rodney Tracy
Rating:
3.0
Rates are ways too high for such a small truck
Danielle Wilder
Rating:
5.0
Customer did not leave a comment.
Joesph Frost
Rating:
5.0
Its was a no pressure Experience , they were such nice people I felt so at home!
Yeanda Tracy
Rating:
5.0
Easy going and so helpful
Aaron Mcconeghy
Rating:
5.0
Customer did not leave a comment.
valerie rosso
Rating:
5.0
Customer did not leave a comment.
Tj Feiden
Rating:
5.0
Customer did not leave a comment.
alan clark
Rating:
5.0
Very friendly and great service highly recommended
Fernando Parker
Rating:
5.0
Customer did not leave a comment.
KIMBERLYJ BELDEN
Rating:
1.0
Needed to pay an extra fee for straps that were never put in to begin with
DEREK FULLER
Rating:
5.0
Extremely friendly and helpful employees.
Regina Huntington
Rating:
5.0
Absolutely could not stand the gas peddle. The pedal was to high on the colum for comfort actuation. I drive class A truck for a living if this was my truck I would have to modify it! Gave me Fatigue in the back of my right calf. Something with the angle plus the tension plus the height of the pedal off the ground equals highly frustrating! If I would have known I would have picked a different truck. Home Depot truck rentals same. Very poor design. Proof the designers did not drive there trucks long distance!