Customer Reviews for Dudleys Truck & Equipment LLC
(U-Haul Neighborhood Dealer)

227 reviews

10139 Rte 4   Whitehall, NY 12887

(518) 499-4010

Office Hours

  • Mon-Fri: 9 am–4:30 pm
  • Sat: 9 am–4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(518) 499-4010

10139 Rte 4
Whitehall, NY 12887

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4:30 pm
  • Sat: 9 am–4 pm
  • Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Allen Clark 
Rating:
5.0

Awesome people very helpful!

Richard Miller 
Rating:
5.0

Customer did not leave a comment.

Tonya Dudley 
Rating:
3.0

I was harassed with texts and emails . I was reported as not turning in the truck 24 hours before I agreed to and overcharged.

james butler 
Rating:
5.0

Customer did not leave a comment.

Michael Beetham 
Rating:
5.0

Customer did not leave a comment.

Michael Anderson 
Rating:
5.0

Customer did not leave a comment.

damien Pierremont 
Rating:
5.0

Customer did not leave a comment.

damien Pierremont 
Rating:
5.0

Customer did not leave a comment.

tonya Dudley 
Rating:
5.0

Very nice people!!

Mark Wilburn 
Rating:
5.0

Customer did not leave a comment.

Jon Nadler 
Rating:
5.0

Customer did not leave a comment.

Andrew McDonald 
Rating:
5.0

Customer did not leave a comment.

roxanne clark 
Rating:
5.0

Customer did not leave a comment.

Tonya Dudley 
Rating:
5.0

Reservation was moved to two different locations before pickup. This location was good, but it was over 30 miles away. Nice staff, good truck, but Uhaul corporate service was very poor

Alan Crofut 
Rating:
5.0

Customer did not leave a comment.

Dakota Whitehill 
Rating:
5.0

Everything went very well and I was treated nicely with friendly service so all I can say is just keep up with that kind of service.

Randy Goodreau 
Rating:
5.0

Customer did not leave a comment.

helen orino 
Rating:
5.0

Customer did not leave a comment.

Susan Hoxie 
Rating:
5.0

Customer did not leave a comment.

Paul Breault 
Rating:
4.0

Customer did not leave a comment.

Jolene Smith 
Rating:
5.0

It was a pleasant experience and I would use this location again if needed and I would recommend to anyone moving. Thank you!

Eva Lane 
Rating:
5.0

Customer did not leave a comment.

Dorothy Rozell 
Rating:
5.0

Customer did not leave a comment.

Gary Manell 
Rating:
5.0

I wasn’t able to do convenience link when I dropped off van because internet service would not let me connect. When getting the rental woman was very pleasant and informative.

Susan Lio 
Rating:
5.0

Customer did not leave a comment.

LUCRETIA INGERSON 
Rating:
4.0

Customer did not leave a comment.

Thomas Bruso 
Rating:
5.0

Customer did not leave a comment.

tonya dudley 
Rating:
5.0

Customer did not leave a comment.

tonya dudley 
Rating:
5.0

Great place friendly staff

Keith Barnes 
Rating:
4.0

Customer did not leave a comment.

william Raino 
Rating:
5.0

Customer did not leave a comment.

charlie stehlien 
Rating:
5.0

Customer did not leave a comment.

Winston Barnard 
Rating:
5.0

Customer did not leave a comment.

Joshua Jones 
Rating:
5.0

Everything was great. They treat you like family.

MICHAELK GROGAN 
Rating:
5.0

Customer did not leave a comment.

gavin boule 
Rating:
5.0

Great customer service and friendly people

Lisa Streiber 
Rating:
5.0

Customer did not leave a comment.

Kay Greenough 
Rating:
5.0

Customer did not leave a comment.

Green Mountain 
Rating:
3.0

Mobile pick up sucked. Had to go in and register/finish registering. Vehicle was covered in snow and ice. Spent 30 minutes clearing it off. Vehicle was plowed in.

Kaylee DuFour 
Rating:
3.0

Supposed to pick up truck in Warrensburg. Got charge for 38 extra miles to get truck in Whitehall and drove back thru Warrensburg. Also gas tank meter does not match miles to empty reading. Picked up trick with half a tank of gas and 173 miles to empty. Dropped off truck with 226 miles to empty but gas gauge just under half. Got charged for gas.

William Murphy 
Rating:
3.0

Customer did not leave a comment.

Wendy Labombard 
Rating:
5.0

Customer did not leave a comment.

cheryl kilmartin 
Rating:
3.0

Make sure there is no sticky nasty stuff in or near the cup holders

Tanisha johansen 
Rating:
5.0

Customer did not leave a comment.

patty neddo 
Rating:
5.0

Customer did not leave a comment.

bruce planter 
Rating:
5.0

Customer did not leave a comment.

joe swan 
Rating:
5.0

Customer did not leave a comment.

Heather Zawistowski 
Rating:
4.0

Good

Donald Lockwood 
Rating:
1.0

I didn’t use your company. False information given at time of rental.

Jim Conklin 
Rating:
5.0

I was very pleased with the great customer service I received. The staff were both knowledgeable and very helpful, all my questions were answered to my satisfaction.

Dawn Miholca 
Rating:
5.0

I have rented from Dudley’s in Whitehall and as usual great customer service.

paul twyman 
Rating:
5.0

Customer did not leave a comment.

Gary Tobler 
Rating:
5.0

Customer did not leave a comment.

Joseph Gelbfish 
Rating:
5.0

They were very nice and we got exactly what we needed!

Kayla Ashline 
Rating:
4.0

Excellent experience overall. I would definitely use the U-Box again in the future

Edward Sharrow 
Rating:
4.0

Customer did not leave a comment.

Patricia Blake 
Rating:
5.0

It has loose (friendly) dogs

Jeremy Warren 
Rating:
5.0

Customer did not leave a comment.

Mark Hughes 
Rating:
4.0

Customer did not leave a comment.

Craig Granger 
Rating:
5.0

Customer did not leave a comment.

Fred Raymond 
Rating:
5.0

Everyone was very attentive to what we needed and it was very easy. Absolutely will be recommending this location.

Matthew Parmenter 
Rating:
5.0

Tonya Dudley went above and beyond assisting us and such a pleasure to talk too. I recommend this location highly for the outstanding service that we received!

David Gardner 
Rating:
5.0

Employees were great. Very helpful. Great experience!!

Thomas Budden 
Rating:
5.0

Very helpful and friendly.

paul twyman 
Rating:
5.0

very helpful and courteous

DEBRAA GRIFFIN 
Rating:
5.0

Customer did not leave a comment.

GERARD JORDAN 
Rating:
3.0

The trailer pulled like it was full. Something was seized or frozen so it wouldn't roll freely. When returned I asked that they check it out and get back to me because I never got to use it because of it's condition. I should have been given a full refund since I waisted a tank of gas trying to drag this junk trailer around without ever putting anything in it. Never heard back so I'll have to call today.

Steven Breininger 
Rating:
5.0

Customer did not leave a comment.

Tymmy Stark 
Rating:
5.0

Customer did not leave a comment.

william hurley 
Rating:
1.0

Two tires were not maintained and blew out on the road.

MICHAEL PERRY 
Rating:
5.0

Maintain your tires so they don't blow out on the road.

MICHAELKEVIN PERRY 
Rating:
5.0

Customer did not leave a comment.

Howard Osborne 
Rating:
5.0

Customer did not leave a comment.

Rodney Tracy 
Rating:
3.0

Rates are ways too high for such a small truck

Danielle Wilder 
Rating:
5.0

Customer did not leave a comment.

Joesph Frost 
Rating:
5.0

Its was a no pressure Experience , they were such nice people I felt so at home!

Yeanda Tracy 
Rating:
5.0

Easy going and so helpful

Aaron Mcconeghy 
Rating:
5.0

Customer did not leave a comment.

valerie rosso 
Rating:
5.0

Customer did not leave a comment.

Tj Feiden 
Rating:
5.0

Customer did not leave a comment.

alan clark 
Rating:
5.0

Very friendly and great service highly recommended

Fernando Parker 
Rating:
5.0

Customer did not leave a comment.

KIMBERLYJ BELDEN 
Rating:
1.0

Needed to pay an extra fee for straps that were never put in to begin with

DEREK FULLER 
Rating:
5.0

Extremely friendly and helpful employees.

Regina Huntington 
Rating:
5.0

Absolutely could not stand the gas peddle. The pedal was to high on the colum for comfort actuation. I drive class A truck for a living if this was my truck I would have to modify it! Gave me Fatigue in the back of my right calf. Something with the angle plus the tension plus the height of the pedal off the ground equals highly frustrating! If I would have known I would have picked a different truck. Home Depot truck rentals same. Very poor design. Proof the designers did not drive there trucks long distance!

Damian Truttling 
Rating:
5.0

Customer did not leave a comment.

RONALD FULKERSON 
Rating:
5.0

Customer did not leave a comment.

jayme leonard 
Rating:
5.0

Customer did not leave a comment.

Chris Dumas 
Rating:
5.0

Customer did not leave a comment.

paul breault 
Rating:
5.0

Customer did not leave a comment.

Frederick Herbst 
Rating:
5.0

Customer did not leave a comment.

Tom Nichols 
Rating:
5.0

Customer did not leave a comment.

lynn whitney 
Rating:
5.0

Customer did not leave a comment.

helen orino 
Rating:
5.0

Customer did not leave a comment.

Adam Lloyd 
Rating:
5.0

Customer did not leave a comment.

helen orino 
Rating:
5.0

Customer did not leave a comment.

Logan Dudley 
Rating:
5.0

Customer did not leave a comment.

Charlie Moore 
Rating:
5.0

Very friendly and accommodating.

Ryan Worcester 
Rating:
5.0

Customer did not leave a comment.

John Lavin 
No reviews have been submitted for this location.

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