Comentarios del cliente para Dudleys Truck & Equipment

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Dudleys Truck & Equipment

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Richard C. en

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El cliente no dejó un comentario.

robert S. en

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El cliente no dejó un comentario.

David I. en

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El cliente no dejó un comentario.

James H. en

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El cliente no dejó un comentario.

Jessie R. en

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El cliente no dejó un comentario.

Gregory K. en

Grado:

Great bunch of people. Always helpful

Anthony A. en

Grado:

Try to not make the customer walk clear across the parking lot for equipment. Try not letting the customer install the trailer themselves and not inspect the quality of work. Try not to embarrass the customer in front of other members of your team by claiming they have no money in their bank account or that they’re trying to fuck you over. Try not to have customers doing a check out next to a car that’s 8 feet above your height and endangering the safety. Try to have a little bit more training at being a U-Haul location.

Lisa P. en

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El cliente no dejó un comentario.

richard W. en

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El cliente no dejó un comentario.

Jessica B. en

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El cliente no dejó un comentario.

roger w D. en

Grado:

Great service and great equipment as always

gavin B. en

Grado:

excellent

Christopher R. en

Grado:

Probably the last time I will ever use U-Haul services. I made reservations about 3+ weeks in advance to properly plan my move and on the day of, the vehicle was placed in a location that was closed for the day. The nearest location was 40 mins away and prolonged our moving process. We were guaranteed a 50 dollar credit, which in all honesty doesn’t cover the inconvenience of having to drive all the way over there which made us late for our inspection. The credit has not been received, and will be calling customer service rather shortly as I am not seeing it in my statements. Overall, I’m angry and will not be recommending this service for anyone. The fact that we followed the process, reserved our vehicle in advance as we all know how busy the end of the month is, and yet people ahead of us in line were able to get a vehicle without any reservations. We waited in line for about an hour in the Glens Falls location before they were short staffed and we were then pushed off to Whitehall (great staff there). Never again. I put really poor service not location specific, but for the inconvenience and poor planning on behalf of UHaul. My complaint IS NOT about the staff in no way.

mike L. en

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El cliente no dejó un comentario.

Naomi O. en

Grado:

Contract in my hand shows a drop off by "Wed., June 5". We dropped off Tuesday, but were charged an extra day. U-haul argues that the contract was 8 day, but the rental place added 2 days no charge making it ten, and the date due for drop off is by the fifth. Now they have charged us for an extra day. Ridiculous. Especially after the run -around on where to pick up the trailer. Will borrow a trailer or use any other rental place next time. U-haul tends to rip everyone off.

vaughn T. en

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El cliente no dejó un comentario.

Tim A. en

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El cliente no dejó un comentario.

william H. en

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El cliente no dejó un comentario.

LOWELL S. en

Grado:

I reserved and got a confirmation for a car hauler. to be picked-up and dropped off at a different location ( I did this online ). the day before was to pick it up I got a call that I would have to pick it up at a different location which was 40 miles further away ( a total of 80 miles). The directions to get there turned out to be very confusing and incorrect. It took NEARLY AN HOUR TO LOCATE AND GET SOMEONE TO DO the paper work before I could get on the road. Thereby making me late to pick up the vehicle that I was to deliver( I had workers waiting around for nearly 2 hrs) all because of the change made by someone without my approval. IF THERE IS A NEXT TIME I will work with the Local agent or go with someone other than U-HAUL. ( THE LOCAL AGENT *WHERE I WAS ORIGINALLY TO PICK UP THE CAR-HAULER HAD BEEN TO THE OTHER ONE JUST A FEW DAYS TO GET SOME EQUIPMENT AND COULD HAVE HAD THE CAR-HAULER AVAILABLE)

John B. en

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El cliente no dejó un comentario.

Brenda C. en

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El cliente no dejó un comentario.

Fred G. en

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El cliente no dejó un comentario.

John B. en

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El cliente no dejó un comentario.

Barbara L. en

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El cliente no dejó un comentario.

Marion S. en

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Easy and convenient

Ralph F. en

Grado:

I rented a 26ft box truck and was awful. Crappy summer tires in the snow. Truck shook and bounced. Roof leaked in the corners causing my items to get wet. Customer service had my reservation completely screwed up got quoted a price then was told I owed an additional $215.00 upon return. Very unsatisfied and personally will most like never use U-Haul for a truck again.

Bridget M. en

Grado:

Nothing, it was an excellent experience.

steve M. en

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El cliente no dejó un comentario.

CHRIS V. en

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Excellent customer service. First class trucks in mint shape. Great place to rent U-Haul equiptment. Highly recommended.

CHRIS Z. en

Grado:

Excellent customer service and new vehicles make this location a Great Place to obtain a U-Haul product.

Scott L. en

Grado:

First I don't believe my starting mileage is correct, I was not given a statement or anything indicating what the starting mile was. The place itself was very dirty and unprofessional for a place of business. In the future, I would not be a repeat customer due to this business and the demeanor of employees of the shop. The place looked like a run down auto shop.

Robert S. en

Grado:

El cliente no dejó un comentario.