Comentarios del cliente para Duanes 66 Service

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Duanes 66 Service

Grado total:

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RON H. en

Grado:

Operator was Very helpful and fast !!

Marsha B. en

Grado:

Yes, I had an unexpected family problem come up, and turned the trailer in 4 days early, and 900 miles less, and I got NO money back! That is absolutely wrong, and as a single mom, every single dollar counts, and I don't think that's right, adter all, it just means you can rent to someone else faster! I will try NOT to use Uhaul ever again because of it.

Andrew D. en

Grado:

El cliente no dejó un comentario.

Joan A. en

Grado:

El cliente no dejó un comentario.

EVERETT L. en

Grado:

I haul was very busy with college moving but I drove 42 miles out of my way to go get the 26’ truck I needed. Would have been very nice to get some money back since I rented for 2 days but returned after 1 day.

Josh B. en

Grado:

I did the check in the night before and he had to ask me a lot of the same questions. Overall this location was unorganized and wouldn’t be my first choice to go back to.

Barbara C. en

Grado:

El cliente no dejó un comentario.

Kim K. en

Grado:

El cliente no dejó un comentario.

George H. en

Grado:

El cliente no dejó un comentario.

ABDUL RAZAK K. en

Grado:

El cliente no dejó un comentario.

Eric K. en

Grado:

El cliente no dejó un comentario.

Nikita M. en

Grado:

El cliente no dejó un comentario.

Peter M. en

Grado:

Everyone I worked with here was pretty nice. There ended up being a mileage discrepancy that resulted in a significant overcharge, but they worked with me to make it right.

Theunis M. en

Grado:

El cliente no dejó un comentario.

Christine C. en

Grado:

Good support when returned trailer and truck. Not the most attractive location but very convenient!

Kevin L. en

Grado:

Very easy to work with and accommodating!

Chameera E. en

Grado:

The drop off location was very convenience, but parking was a bit difficult.

LUIS M. en

Grado:

El cliente no dejó un comentario.

DAN B. en

Grado:

El cliente no dejó un comentario.

Nik N. en

Grado:

A few items got wet during our trip as there must have been an leak in the trailer.

BARRY F. en

Grado:

I dropped trailer off after hours hoping that they would find it and not charge me for more time rented

Kristin J. en

Grado:

El cliente no dejó un comentario.

Rebecca P. en

Grado:

Had a great experience with Duanes 66 Service will highly recommend to friends and family!!

Tom W. en

Grado:

El cliente no dejó un comentario.

BLAKE' B. en

Grado:

El cliente no dejó un comentario.

DeAnn L. en

Grado:

El cliente no dejó un comentario.

Janna B. en

Grado:

Good service, quick and easy to get trailer

Cheri T. en

Grado:

The drop box for keys was sketchy. People probably could reach in the box and retrieve keys. Not very secure

JAY W. en

Grado:

Great....courteous and very professional

Noel L. en

Grado:

This was not my preferred pick up location. That's on uhaul for allowing me to book at my preferred location and not being able to deliver on the agreement. I have a close uhaul location that I booked at and ended up having to drive an extra 30 miles round trip to get the trailer.

Dan L. en

Grado:

Failed to inform me during 2 different phone calls that he was NOT located in Maple Plain. I made my online reservation to Maple Plain, MN, and was unaware that the truck assigned to me was in Mound until I called a 3rd time once I arrived at Maple Plain (30 minutes away).

Danielle K. en

Grado:

Very nice gentleman working at this location. Easy to get in and out and quick. No complaints.

Danica H. en

Grado:

El cliente no dejó un comentario.

Nancy R. en

Grado:

Prompt friendly service.

Jim C. en

Grado:

The Uhaul people were very nice and efficient. The trailer was clean, however, one of the tires was extremely low on tread (close to being bald) & I feel should not have been driven on. We did not notice this until we had reached our destination.

Scott Y. en

Grado:

El cliente no dejó un comentario.

Theresa M. P. en

Grado:

El cliente no dejó un comentario.

gary e. en

Grado:

El cliente no dejó un comentario.

Jon C. en

Grado:

El cliente no dejó un comentario.

Richard S. en

Grado:

El cliente no dejó un comentario.

Stuart R. en

Grado:

El cliente no dejó un comentario.

Scott E. en

Grado:

Great staff, helpful

Steve l. en

Grado:

El cliente no dejó un comentario.

Selma E. en

Grado:

El cliente no dejó un comentario.

Reed W. en

Grado:

The location is kind of a mud hole with a dirt parking lot.. 20 cars and trucks parked all over as they are a service station.. Working on cars.. Very nice people and trailer worked great.

MONALEE H. en

Grado:

The rental process was fast and easy. Customer service is excellent and I will definitely recommend this location to friends!

Joe S. en

Grado:

Not open on saturdays? The U-Haul webpage had no way for me to return my truck. I followed the directions and spent thirty minutes on the phone trying to document my return. This location had no signs where to park the U-Haul.

Johannah S. en

Grado:

El cliente no dejó un comentario.

KAIDEN H. en

Grado:

Amazing customer service and staff at the mounds location.

leonard b. en

Grado:

Next time you should be considerate on how far someone is going and give them a newer truck! This truck was not in the best of shape! I spent over $300 on gas alone. It did not drive fast at all neither! I have always used U-haul before but, I was highly disappointed this time!

Noah H. en

Grado:

El cliente no dejó un comentario.

greg s. en

Grado:

Great, friendly and efficient service. In and out 3 minutes.

Michael L. en

Grado:

El cliente no dejó un comentario.

Scott B. en

Grado:

El cliente no dejó un comentario.

Ileana W. en

Grado:

El cliente no dejó un comentario.

Sheila M. en

Grado:

El cliente no dejó un comentario.

mike g. en

Grado:

El cliente no dejó un comentario.

craig m. en

Grado:

El cliente no dejó un comentario.

Jordan M. en

Grado:

This was the third location we had to go to pick up the UHAUL. UHAUL called a few days before and noted a new location 20 minutes away to pick up the truck. The day of, the truck was not there. We had to call a 800 number to find another place (another 20 minutes away) to pick up a truck several hours later. UHAUL almost gave it away right before we got there to pick it up. The movers that were going to come had to wait due to us not having the truck on time (wasting the paid hours time). The truck lights were almost out which was not good when we had to drive a long period of time in the dark. The logistics of truck pick up with this company are getting worse based on my past experience with them.

peter p. en

Grado:

El cliente no dejó un comentario.

Brooke C. en

Grado:

El cliente no dejó un comentario.

Raymond v. en

Grado:

El cliente no dejó un comentario.

steve h. en

Grado:

El cliente no dejó un comentario.

ROBERT L. en

Grado:

El cliente no dejó un comentario.

Tim L. en

Grado:

El cliente no dejó un comentario.

Al S. en

Grado:

El cliente no dejó un comentario.

TERRY B. en

Grado:

The expierience was excellent

Lena C. en

Grado:

El cliente no dejó un comentario.

John C. en

Grado:

El cliente no dejó un comentario.

Sheryl A. en

Grado:

El cliente no dejó un comentario.

Jack M. en

Grado:

El cliente no dejó un comentario.

robert g. en

Grado:

El cliente no dejó un comentario.

Josh M. en

Grado:

El cliente no dejó un comentario.

Marie S. en

Grado:

I've lived in Mound for over five years and never knew this place existed until today. Just a gem of a place. I love small town service, you just can't explain it; you just have to experience it.

ERIC S. en

Grado:

El cliente no dejó un comentario.

ROBERT W. en

Grado:

El cliente no dejó un comentario.

Theo B. en

Grado:

El cliente no dejó un comentario.

matt r. en

Grado:

I didnt know the truck didnt come with a ramp, so it made getting heavy furnuture in the truck more difficult. It would have been nice to be asked if I would have liked a ramp.

Adam R. en

Grado:

The service at the drop off location was top notch. I do have a larger issue with the service from the general call center. Because my reservation was changed from my initially preferred location, it was recommended to me to make my rental a one way rental to a site with 24 hour drop off service that was closer to me. Upon calling to check in the trailer at the site, the phone representative told me that is not recommended that you drop off the trailer after hours as I would be liable if it was stolen. The direct contradiction in what I was told in the registration process and when trying to drop off was very frustrating. I wasted an hour out of my night taking the trailer to the drop off site and then bringing it back home to drop off in the morning during business hours. Once again, this paragraph does not apply to the actual drop off location, but rather the national call center employees.