Customer Reviews for D's Autobody
(U-Haul Neighborhood Dealer)

51 reviews

296 Derry Rd   Hudson, NH 03051
(Route 102)

(603) 880-6757

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 3/29/2024: 8:00 am - 12:00 pm

Services at this Location:

Contact Us

(603) 880-6757

296 Derry Rd
Hudson, NH 03051
(Route 102)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 3/29/2024: 8:00 am - 12:00 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Jesse Palmer 
Rating:
5.0

Good and friendly customer service

Lynda Sampson 
Rating:
4.0

Customer did not leave a comment.

Edward Bureau 
Rating:
4.0

Improving the lock would be nice. The lock was a little hard to open. A digital or a newer lock would be better.

Shyam Badrinath 
Rating:
5.0

Great customer service at this location!

Vicki Abbott 
Rating:
5.0

Nothing. This is our 1st experience using this type of pick up. Easy!! We will definitely consider this option more in the future.

Frederick Sanford 
Rating:
3.0

Customer did not leave a comment.

James Virgilio 
Rating:
5.0

Customer did not leave a comment.

Roger Garcia 
Rating:
5.0

Scott at D’s Autobody went the extra mile and more to facilitate my rental. I highly recommend this U-Haul location!

Katherine Yvonne 
Rating:
3.0

This was not the location I selected to have pick up the truck. When I got to the location in Merrimack, the truck wasn't there and I was sent to D's Auto Body. My app was not loading due to the service in the area and no one was at D's as they had gone to lunch. Eventually we got things working but it took an hour after I was supposed to pick up the truck to get going. Thankfully my ride had not left Merrimack yet and was able to bring me to Hudson.

mike perrigo 
Rating:
3.0

Customer did not leave a comment.

Laura Dionne 
Rating:
4.0

Customer did not leave a comment.

Henry Dehn 
Rating:
1.0

I was unable to get my rental. I got to the location and the lock box would not open. I called customer service and they tried to help me. They tried calling the number for the business and we’re unable to reach anyone. They cancelled my rental and I was unable to move the items I needed to move

Christine Forte 
Rating:
5.0

Excellent service

Jerry Berrios 
Rating:
4.0

The gentleman that was in the office, was so patient and kind.

Nichole Desmarais 
Rating:
5.0

Customer did not leave a comment.

Sean Murphy 
Rating:
5.0

It was a perfect experience! Thank you

Carol Nicosia 
Rating:
5.0

Easy, no fuss rental.

Arlene Agosto 
Rating:
4.0

Customer did not leave a comment.

Robert Trask 
Rating:
5.0

Customer did not leave a comment.

Steve Roberts 
Rating:
5.0

Customer did not leave a comment.

Kimberly Katz 
Rating:
5.0

Customer did not leave a comment.

Lisa Boyon 
Rating:
5.0

There isn't anything that comes to mind. The gentlemen behind the counter was fantastic and the service and information provided was excellent. All UHaul facilities should follow their lead Great Joe

Jeffrey Bourassa III 
Rating:
2.0

Don’t change reservations without warning. Moving is stressful enough and to have Uhaul change our reservation was a nightmare for me to rearrange plans and required more driving which was frustrating. Do’s Autobody was great but I really needed to have the truck at the original location I requested.

James Ryan Spicer 
Rating:
5.0

Everything excellent

Declan McGrath 
Rating:
4.0

Super convenient. Pick up and drop off available 24/7. Everything done through web site and email made it easy. Well done.

Michael Shaughnessy 
Rating:
2.0

Parking lot was not plowed it was shear ice!!! We had to clean the snow off the top and windshield!! That took over an hr!!!!

Kathy Christenson 
Rating:
5.0

Rates for mikes to high

Samantha Bedley 
Rating:
5.0

Customer did not leave a comment.

Carl Finley 
Rating:
5.0

Good day, rental was great, smooth transactions, etc. One item to review is that the glove compartment of the rented vehicle has several legal papers of a person from Nashua, NH. I left in vehicle. Someone should check and resolve. Thank you!

Vincent Curro 
Rating:
5.0

Location was great, family owned and very helpful.

Kevin Sparkowich 
Rating:
1.0

I asked for a call back and not to charge my card. Please call me 978-869-2013

Chris Brothers 
Rating:
1.0

My reservation was to pick up a truck in Ayer, Mass. Hudson, NH is 45 minutes away, which was a great inconvenience to our tight moving schedule. Additionally, the location in Hudson was closed on Sunday, and I had to go through a time-consuming procedure on my phone to secure the rental, and then had to call for assistance because the lock box on the building, which the instructions told me to access, did not respond to the provided combination. It turned out there was a separate lock on the back of the truck which was difficult to access because the truck was backed up tight to an overgrown hill. When we finally managed to unlock the back and prepare to leave, there was only a quarter tank of gas which required me to take another 15 minutes of time to fill up before starting the 45 minutes back to our starting point in Ayer, Mass. Altogether a pickup experience far below the reputation of U-haul and my previous experience with the company. I will certainly not be recommending u-haul or D's Autobody to anyone in the future.

Rudy VanVeghten 
Rating:
2.0

Said was open till 7, got there around 630 and was closed (I understand covid is interrupting things, but please update hours) Did the online drop, no clearly labeled drop box for keys. Ended up dropping them through the mail slot for the locations office. Placing a label marking that as the correct spot to drop or getting an actual drop box that matches the picture on site would be helpful.

Brendan Dupont 
Rating:
5.0

Easy drop off. Just what you want!

Jake Redden 
Rating:
5.0

Customer did not leave a comment.

Ronnie Repoza 
Rating:
5.0

Customer did not leave a comment.

Jennifer De Leon 
Rating:
5.0

Customer did not leave a comment.

Robert DiNoto 
Rating:
5.0

Customer did not leave a comment.

Dawn Szymczak 
Rating:
4.0

Customer did not leave a comment.

Steve Anderson 
Rating:
3.0

Customer did not leave a comment.

Rocky Benedetto 
Rating:
3.0

Its really a small set up, not good if you need anything other than a drop off or pick up. Guy working there was nice though and helpful

John Romano 
Rating:
1.0

I told the merchant that I was going to maine he charged me 200.46. I assumed this was total live. Then whe I went to drop off the vehicle. They wanted to charge me 800.00. 5hen charged my cards 540.00. I will never use Uhaul again. Ever.

Effie DODGE 
Rating:
3.0

The on site guy was great. However, the system kept showing errors whenever he tried to check me out and nobody he called could help. I waited over an hour to get the issue resolved and by that time it displayed that I was late. Very disappointed considering how expensive uhaul is.

Alicia Keating 
Rating:
2.0

No one was available on the weekend We called and dropped off the truck on Sunday and we got charged 2 extra days because no one came in until Monday

Stephen Slossar 
Rating:
5.0

Let down...shocked at my bill... shocked that I got 2 calls...from you.. wondering if and where I dropped the truck off.... really?.?

mary straitiff 
Rating:
5.0

SCOTT WAS A GENUINE PROFESSIONAL AND TREATED ME VERY WELL AS FOR UHAUL ITSELF I WOULD NOT RECCOMEND YOU PEOPLE TO ANY ONE I RESERVED A 26 FOOT TRUCK ON THE 17 OR 18 AND WAS TOLD I WOULD HAVE ONE FOR THE 31 THEN 4 OR 5 DAYS BEFOR I WAS TO PICK IT UP I GET A EMAIL SAYING THAT YOU WERE NOT GIVING ME A 26 FOOT BUT A SHORTER TRUCK AND THAT YOU WERE GOING TO CREDIT ME 50 DOLLARS BACK FOR THE GAURENTEED RESERVATION MEAN WHILE I HAD TO PUT DOUBLE THE MILEAGE AND DOUBLE THE FUEL IF YOU WANTED TO TREAT ME RIGHT I SHOULD HAVE ONL;Y HAD TO PAY HALF THE MILEAGE AND HALF THE FUEL I HAVE ALWAYS USED UHAUL FOR ALL MY MOVING NEEDS BUT THIS HAS MADE ME THINK OF OTHER COMPANIES AS LOYAL AS I HAVE BEEN TO UHAUL YOU DONT KNOW HOW TO TREAT CUSTOMERS ECSPECIALLY LOYAL ONES

john mannas 
Rating:
5.0

Customer did not leave a comment.

Boyd Holk 
Rating:
5.0

Excellent service!

Todd Martin 
Rating:
5.0

Customer did not leave a comment.

qian gu 
Rating:
1.0

Dale did not know how to work the computer program and it took longer to pick up the truck than it did to load it. The whole process was not acceptable. I will not rent a truck from uhaul again.

Janice Hagan 
No reviews have been submitted for this location.

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