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Masks were not worn. No sanitizer available. No shield to protect customers. No signage asking customers to wear masks. Clerk was coughing and said it was due to COPD. If I could have walked away and rented elsewhere I would have. Unfortunately I was under a time constraint and needed the truck.
Prompt, courteous service. Highly recommend this location.
Great customer service.
I experienced trouble with processing online checkin as with a prior experience. I was unable to accept terms and conditions as check-in and then anticipated drop-off issues but was able to process each with a phone representative. Hopefully online check-in and return will work for future use.
everything was perfect.
Thank you
Everything was great. No problems.
I was charged an additional $7 and never told why!
I was just unhappy that I had to travel so far to pick up the truck.
Not a thing it was an easy process.ðŸ‘ðŸ»ðŸ‘ðŸ»ðŸ‘ðŸ»ðŸ‘ðŸ»
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Dan the associate at this location was very helpful and knowledgeable.
All U-Haul franchisees should be required to wear masks when customers on their premises. This was not done at the location where I rented. That's the only reason I did not get an "excellent' rating. Thank you.
Very easy rental! Thanks!!
