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SONYA R
Customer Reviews for Precision Tune Auto Care
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing, everyone wasVery friendly and helpful, was a very good experience renting from this location.
Edward MI drove 15 miles and filled up 1.5 gallons of gas before returning. I got home and looked at my receipt, which said I didn't add any gas. I was charged for 3 gallons at $15.68. I called the main U-Haul office to complain and waiting on a return call. Avoid this location.
Daniel LWas charged $46 for fuel, the van was return with same amount of fuel that I rented it with. This van had a Problem which doesn’t mark the fuel level until it takes off. I pointed this out to the attendant when I rented the vehicle.
Monica GThank you for your service
TAVON MThey added a charge that I declined when I made the original reservation and I had to go back and for with the area supervisor. I literally had to send screenshots in order to prove my case.
Jill KCustomer service was great
robin mReview contract with customer before completing the transaction. Charged for Safe Move but did not want it. Did not realize until extending rental. This may not have been the fault of this location but had the contract been reviewed the charge would have been removed.
John Wprovide a vehicle that doesn't break down... LONG wait for road side assistance, and then the fix they did - didn't work!
Beth HNothing. It was great.
Carolyne BMake sure vehicle is full upon renting. Should not be a responsibility of the renter to have to plan to fill up to get started. Not a good first impression.
Robby SI used less than 15 miles and I was charged for more than 300 miles. I will never use that location again.
Lennox POther than trucks parked too close together, good experience
Sang OI was charged insurance and never asked for it or was I asked if I wanted it. It was just billed to me. I'll never rent u haul again.
Anthony SThe smell of the Cargo Van had a bad smell.
Stacey ONot where I reserved my truck. My reservation was in the next town. I Got zero notice that my truck was at this other location until I went to pick up at the gps wouldn’t confirm. Felt like I was on a wild goose chase to find the truck. Then the self checkout errored in step4 of 6, with no resolution. I just dropped the keys in the box, but I won’t use uhaul again.
John H