Customer Reviews for Dreamcatcher Enterprizes
(Distribuidor de U-Haul del vecindario)

119 comentarios

112 N Friendship Rd   Paducah, KY 42001

(270) 444-7942

Horarios de la ubicación

  • Lun. - vie.: 7 a. m. - 5 p. m.
  • Sáb.- dom.: 8 a. m. - 3 p. m.

Servicios en esta ubicación:

Contáctanos

(270) 444-7942

112 N Friendship Rd
Paducah, KY 42001

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 7 a. m. - 5 p. m.
  • Sáb.- dom.: 8 a. m. - 3 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
3.0

El cliente no dejó un comentario.

Derrell S. 
Clasificación:
4.0

El cliente no dejó un comentario.

LARRY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSICA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark W. 
Clasificación:
2.0

Trailer rented was very old and dirty on the inside from years of use. Was surprised that employee did not assist in connecting trailer to my truck. I was left all alone to connect and lift it. Was incredibly difficult as it was parked on an incline.

PHILIP M. 
Clasificación:
3.0

El cliente no dejó un comentario.

MARK W. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS N. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES O. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILIP K. 
Clasificación:
4.0

El cliente no dejó un comentario.

SCOTT L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dana H. 
Clasificación:
5.0

Terry at Dreamcatchers in Paducah Kentucky was AWESOME.

John B. 
Clasificación:
5.0

I enjoyed working with Jessi Schneider to rent my uhaul. She is very pleasant, has a great attitude, and professional. We look forward to using this location again in the future. Thank you, Jeff Wallace

Jefferson W. 
Clasificación:
5.0

Convenient location, fast check-in, easy check-out. It was perfect! Thank you!

THOMAS S. 
Clasificación:
5.0

They could not have been more helpful and understanding. Given we had our brakes go out, we had lost confidence in U-Haul, but they restored it and the rest of the trip we felt safe in one of their trucks. They also did a great job of transferring our stuff from the first U-Haul to theirs.

RUTH ELLEN P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Nancy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rashaan D. 
Clasificación:
2.0

Although this location is not well-maintained to say the least, the personnel was nice and went above and beyond to get us our truck on time, but according to her the location she picked it up from left the truck in bad shape with a broken mirror and a jerky transmission.

Joseph B. 
Clasificación:
4.0

El cliente no dejó un comentario.

JERRY F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Philip V. 
Clasificación:
4.0

Difficult to find and closed when we dropped off, so no contact with personnel. But once we found it, it was easy. No complaints.

Eugene F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Justin P. 
Clasificación:
3.0

Not to allow there dog to come at you growling. And more friendly

John C. 
Clasificación:
5.0

Brittany I believe was the name of the lady that rented to us. She was very knowledgeable and friendly. A good representative for your company.

STEPHEN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelley P. 
Clasificación:
2.0

I could never get anyone to answer the phone number during normal business hours. I dropped off the equipment after hours, but could never get confirmation that they received the equipment. I even called and left a voice message the Next business day. I completed the turn in process online and uploaded a photo of the trailer. Hopefully its good-To-go.

kurt F. 
Clasificación:
5.0

They went above and beyond by traveling to a different town to pick up the trailer when one was not available in Paducah. Outstanding customer service.

Thomas S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSICA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

HARVEY V. 
Clasificación:
1.0

The attendant unhooked the trailer from the car and then connected the trailer to a pull cart. I offered to help or assist the attendant said no help required. The attendant then moved the trailer in a way which hit the back bumper and Back Right quarter panel side of my new car and scratched the paint. We require a full repair of the car to be made so the car is back to original condition. The attendant took pictures and indicated U Haul would cover this. I certainly expect so. Sincerely Tim OCONNOR 315-558-9909

Tim O. 
Clasificación:
5.0

Just what you expect for customer service!

Christopher G. 
Clasificación:
5.0

El cliente no dejó un comentario.

NANCY V. 
Clasificación:
3.0

The Individual making the reservations making the contract is not fit for this job I wait 45 minutes to get my trailer and I had a reservation in a day before head

Joseph S. 
Clasificación:
4.0

El cliente no dejó un comentario.

John H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul Y. 
Clasificación:
1.0

The person I dealt with was on the phone they entire time, and it was obviously a personal call, she was also late.

Cody R. 
Clasificación:
5.0

Apparently not very well maintained as we blew a tire soon after leaving Chicago. Waited almost 2 and a half hours for someone to come replace tire. Time wasted, and made for a very late night down to Florida!

Steve C. 
Clasificación:
5.0

El cliente no dejó un comentario.

marcelo A. 
Clasificación:
5.0

El cliente no dejó un comentario.

marcelo A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Daniel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcelo A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jessica M. 
Clasificación:
5.0

Anything very good for me. Thanks. Thep

thanathep C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Travis P. 
Clasificación:
2.0

They did not check my trailer back in? A Uhaul person had to call me 5 days later to ask where I dropped it off.

Howard M. 
Clasificación:
1.0

I've been to this location four times, have called twice and left messages and have not seen or heard from anyone from this company. They are not helpful. I don't know why U-Haul allows these people to have their sign and provide their trucks.

Al L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sybil S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnny W. 
Clasificación:
5.0

We were very positively impressed by the staff.

Joseph M. 
Clasificación:
5.0

I'd confirmed a 26' rental Via phone to another uhaul location but that place showed no confirmation for me. That's when to dream catcher uhaul on my own to find another truck. Dream Catcher was helpful and professional. Come to find out the phone call rolled to call center and they had me picking up my 26' truck at location across town that wasn't available for the Saturday pick up.

John T. 
Clasificación:
1.0

The truck contained a dolly and pads. I was not offered the chance to use these and did not know they were in the truck. I did not use these items (I had my own dolly which was quite superior to yours). When my bill showed up by email, there was a $10 charge for these 2 items. I was not given an opportunity to review the bill. I was told that I would receive a credit when I called and complained. I have received nothing. Out of Principle, I will not use U-Haul again if I have an alternative. By the way, this was the Lone Oak, KY branch that this happened at.

Lou D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry K. 
Clasificación:
1.0

It was the wrong size truck for the auto transport and the lady overrideded the system to get me in the truck

Andrew C. 
Clasificación:
5.0

Needs no improvement.

Craig L. 
Clasificación:
5.0

Great place to get a trailer I have used it twice and have had a pleasant experience each time.

Robert H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph R. 
Clasificación:
5.0

This is second time I've done business with this location and both times have been seamless.

FREDRICKA H. 
Clasificación:
5.0

Very pleased! Thanks

Bruce T. 
Clasificación:
1.0

The uhaul rental must be a side gig. I could not tell what the main business was by walking inside. It was very cluttered. They were doing some sort of renovation so may have been due to that. They have a dog that is not chained or caged. When I was backing the trailer into the spot they told me to the dog ran out of the building and jumped up on the side of my truck causing several scratches in the door. Needless to say I will NEVER rent or return to this location. Very inconsiderate of them.

John S. 
Clasificación:
4.0

The lady tried to run a payment through on my debit card and it said declined, but my bank account showed today that the payment went through, but i had already used a different form of payment.

Angela B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian B. 
Clasificación:
1.0

The facility we picked up our uhaul was gross. There was a bunch of junk lying around. Everyone that we talked to there were unprofessional and didnt seem to know what they were doing. I would not get another moving truck from this company again.

Victoria J. 
Clasificación:
5.0

The people are the easiest to work with very friendly and helpful. They are very wise about the moving industry and the equipment.

Terry K. 
Clasificación:
5.0

Movers were exceptionally courteous and hard working!!!

Carol C. 
Clasificación:
5.0

Awesome! Will definitely use them again! Thanks!!

Mitch W. 
Clasificación:
3.0

I guess they were just getting started so place messy..but equipment was great.

FREDRICKA H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles S. 
Clasificación:
4.0

The location was fine but my experience was TERRIBLE. I reserved a 20 foot truck and was bumped up to 26. I DID NOT WANT a 26 foot or that's what I would've reserved. But that didn't matter anyway because there was no truck available for me to pick up at my scheduled time anyway. After 2.5 hours of waiting and calling someone at your corporate office with terrible customer service I talked the owners of the property into letting me take their “home” truck. I don't feel like all of my inconveniences were made whole by the company. The owners of the location did what they could but Uhaul was atrocious.

Samantha P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyle V. 
Clasificación:
5.0

My step father passed a week ago, I was handled care and concern. Most of all allowed to drop slightly after hours. Extremely pleased with services

STEVE J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mario J. 
Clasificación:
5.0

Friendly service and comfortable store. Excellent service. Very accommodating of special needs and requests.

vince M. 
Clasificación:
3.0

They just moved in and are not settled yet.

Bill W. 
Clasificación:
3.0

Friendly and knowledgeable. Very helpful.

Roger L. 
Clasificación:
5.0

Great friendly service... I would go definitely here again.

bill S. 
Clasificación:
3.0

we were told we would only have to pay one day rental since we returned so early and at this point we are still charged for a two day rental for trailer

julie U. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joe W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Elaina M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim C. 
Clasificación:
5.0

Great friendly service... Definitely would go here again if I need

Janet C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald S. 
Clasificación:
4.0

The shop in Paducah was helpful, yet the first company owned store in Paducah wasted more of our time saying they had no trucks or mechanic after sending us there saying they had a replacement truck. We spent a lot of extra time and energy; very disappointed that UHaul would consider we should pay for problems incurred.

Sharom H. 
Clasificación:
3.0

Very friendly and helpful lady. But it's difficult to get on the road with bigger trucks due to limited parking. However still the nicest experience I've had with a uhaul employee.

andrew G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kyle S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Travis H. 
Clasificación:
3.0

El cliente no dejó un comentario.

steve L. 
Clasificación:
3.0

The people running it was very nice and was very knowledgeable about moving.

MICHAEL S. 
Clasificación:
2.0

No availability on the phone or at the site. POOR SIGNAGE! No SIGNAGE INDICATING WHERE THEY ARE LOCATED.

Mellissa C. 
Clasificación:
5.0

Easy drop off with key box and contract in a safe place that is locked.

John S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jasmine M. 
Clasificación:
1.0

When we arrived to pick up our rental no one was there. I had to call the 800 number. The owner's wife finally arrived and stated he must have lost track of time. They finally showed up over an hour after we were to pick up the equipment. The service was very unprofessional. When my husband asked where the truck was located the woman's answer was "shit I don't know, the number on the key fob will match the truck." This location was very close to our home and we were thrilled about that, but I would rather drive somewhere else than to deal with this location again. Very unprofessional.

Monty G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Grant F. 
Clasificación:
4.0

El cliente no dejó un comentario.

David P. 
Clasificación:
1.0

Wracked up charges that didn't exist. Glad I took pics before and after, they need to be shut down. Absolutely ridiculous unprofessional scammers!!!!!

Christy B. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

Volver
arriba