Customer Reviews for Downtown Indy Self Storage

13 reviews

1233 West 18th St   Indianopolis, IN 46202

(317) 602-2429

Office Hours

  • Mon-Fri: 9:30 am–6 pm
  • Sat-Sun: 9:30 am–5 pm

Services at this Location:

Contact Us

(317) 602-2429

1233 West 18th St
Indianopolis, IN 46202

Services at this Location:

Office Hours

  • Mon-Fri: 9:30 am–6 pm
  • Sat-Sun: 9:30 am–5 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Fabian was amazing, not only did she show my the unit, she quickly answered every question and walked me through the steps thoroughly. She is a great manager!

Imani Linton  |  Reservation 
Rating:
5.0

Customer did not leave a comment.

lorrie stephenson  |  Overall Experience 
Rating:
5.0

I have tried to cancel this storage until and can not get intouch with anyone in the office? I have calling them for two day I would not use this place stay a way

JOE WADE  |  Reservation 
Rating:
1.0

Customer did not leave a comment.

Ronald Fowlkes  |  Overall Experience 
Rating:
1.0

I rented this storage out for about 5 months total I went to pick up my items there were mice feces all over my things and inside my couches I have photos for proof. I went to talk to whoever ran the office that day and I don't know if his English was poor or he didn't understand but I didn't receive any help.

Mitisha Turner  |  Overall Experience 
Rating:
5.0

THANK YOU!!!!

laqueisha bell  |  Overall Experience 
Rating:
5.0

Very nice and clean facility

leah alicea  |  Overall Experience 
Rating:
5.0

The gentleman in the office on our move in day was extremely friendly and helpful. We will be sure to use Downtown Indy Storage in the future if needed.

Robert Stanley  |  Overall Experience 
Rating:
5.0

Thank you

jackie knox  |  Overall Experience 
Rating:
5.0

Everything went very smoothly, no problems

maya milosevski  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Myron Williams  |  Overall Experience 
Rating:
5.0

Thank you so much for the best facility in town.

lynsey connelly  |  Overall Experience 
Rating:
5.0

The Manager Mr. Morgan and employee John E (he didn’t want to give me his last name) were horrible acting and very unprofessional and talked crazy to me about a unit I never moved in, and refused to give me my money back for a unit I never moved into. Judge Mathis will hear this case and I will provide documents that prove I should have gotten my money back. Corporate office stood by this nonsense and they too will be included when I go to Judge Mathis.

porter tapps  |  Overall Experience 
No reviews have been submitted for this location.

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