Fabian was amazing, not only did she show my the unit, she quickly answered every question and walked me through the steps thoroughly. She is a great manager!
Imani Linton | ReservationCustomer Reviews for Downtown Indy Self Storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I have tried to cancel this storage until and can not get intouch with anyone in the office? I have calling them for two day I would not use this place stay a way
JOE WADE | ReservationI rented this storage out for about 5 months total I went to pick up my items there were mice feces all over my things and inside my couches I have photos for proof. I went to talk to whoever ran the office that day and I don't know if his English was poor or he didn't understand but I didn't receive any help.
Mitisha Turner | Overall ExperienceTHANK YOU!!!!
laqueisha bell | Overall ExperienceVery nice and clean facility
leah alicea | Overall ExperienceThe gentleman in the office on our move in day was extremely friendly and helpful. We will be sure to use Downtown Indy Storage in the future if needed.
Robert Stanley | Overall ExperienceThank you
jackie knox | Overall ExperienceEverything went very smoothly, no problems
maya milosevski | Overall ExperienceThank you so much for the best facility in town.
lynsey connelly | Overall ExperienceThe Manager Mr. Morgan and employee John E (he didn’t want to give me his last name) were horrible acting and very unprofessional and talked crazy to me about a unit I never moved in, and refused to give me my money back for a unit I never moved into. Judge Mathis will hear this case and I will provide documents that prove I should have gotten my money back. Corporate office stood by this nonsense and they too will be included when I go to Judge Mathis.
porter tapps | Overall Experience