Customer Reviews for Downeast Self Storage
(Distribuidor de U-Haul del vecindario)

417 comentarios

80 Dicenzo Ave N   Calais, ME 04619
(Off Rte 1 turn onto Nields Ave to get to Ind Park)

(207) 454-1317

Horarios de la ubicación

  • Lun. - dom.: 8 a. m. - 1 p. m.

Servicios en esta ubicación:

Contáctanos

(207) 454-1317

80 Dicenzo Ave N
Calais, ME 04619
(Off Rte 1 turn onto Nields Ave to get to Ind Park)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - dom.: 8 a. m. - 1 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Thomas H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAURIE W. 
Clasificación:
5.0

Mike and his dad John were great to work with. They were so helpful and patient. My wife and I are so glad they are available, and very much want to make our use of the truck a great experience. The went above our expectations. Gracias.

Cody S. 
Clasificación:
5.0

The weather and terrain can be unpredictable, make sure you talk to this place before considering any action during any move.

Charles B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary D. 
Clasificación:
5.0

Give easy directions on how to find their location. ("After seeing the Welcome to Your City sign, turn right in1.2 miles onto Elm Street")

Linda M. 
Clasificación:
4.0

WELL, YES. SEEING AS IT'S THE ONLY LOCATION FOR MILES AROUND, THERE ISN'T REALLY A CHOICE. BUT, FOLKS ARE FRIENDLY HERE AND IT'S THE TOWN WHERE I LIVE. COMPARED TO OTHER PLACES, ESPECIALLY NOW, THIS IS A GREAT PLACE TO BE.

GREGORY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ed B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer S. 
Clasificación:
5.0

This local family-owned business is fantastic!

Mary B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erika F. 
Clasificación:
5.0

While. This location was great the Uhaul company that gave the next size up at same rate was not truthful about the gas being the same. 500 miles cost me $159 in gas. This would not have been the case with the originally requested van which is what they told me.

Elisa L. 
Clasificación:
5.0

Nothing. Perfect.

Bryan C. 
Clasificación:
5.0

This location goes out of their way to make your rental an easy one. They are kind and considerate and professional.

Don W. 
Clasificación:
5.0

Excellent, friendly service. Will rent from them again.

Ann S. 
Clasificación:
5.0

Mike went above and beyond for this U-Haul customer - Bill

William S. 
Clasificación:
5.0

Very good service. Will use again no problem.

Cody S. 
Clasificación:
5.0

friendly, courteous, helpful and efficient

Don W. 
Clasificación:
5.0

My only problem was that it was an hour's drive away. There used to be a drop off spot nearer my destination, but apparently that wasn't available.

CHARLES S. 
Clasificación:
5.0

El cliente no dejó un comentario.

India L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Taylor H. 
Clasificación:
5.0

El cliente no dejó un comentario.

HARLEY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark R. 
Clasificación:
5.0

Very friendly and helpful people, easy checkout and check in. Don't change a thing!

Stephen H. 
Clasificación:
5.0

Really excellent U-Haul branch. The best customer service I have ever experienced at any U-Haul.

Nils C. 
Clasificación:
5.0

Michael at the Uhaul went above and beyond. I am so grateful!!!

john F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Regina C. 
Clasificación:
5.0

The attendant was excellent hi how are you welcome and thanks for all that you're doing happy to help well you don't wanna just sit in the chair all day do you yeah yeah yeah I'm busy all the time and if there's no things I can do let me know if you knows it's just a quick little bunches here or there yeah oh you're welcome

Timothy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary B. 
Clasificación:
5.0

It was all just right

Virginia E P. 
Clasificación:
3.0

was closed when I got there so just dropped

Brett Alexander T. 
Clasificación:
5.0

equip trucks with floor hold down loops (I used the van to move a 3 wheeled motorcycle).

Julieo D. 
Clasificación:
5.0

The 10 foot truck I rented needs work on the front end of the vehicle. It shakes very badly at speeds above 45. I got stuck in a furniture store parking lot. When I went to the rear of the vehicle I noticed the truck had an Arizona license plate attached. The tires would not pass inspection here in Maine. The mileage on the truck was over 55,000 miles. I think the same tires that came with the truck are still on it. The folks running the location are fantastic but the condition of the truck is completely unacceptable and dangerous.

ROBERT F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark R. 
Clasificación:
5.0

Great service, responds fast and efficient. Will use again Thanks

RONALD O. 
Clasificación:
5.0

Let the customer aware of the cost before charging your credit card.

Joan O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel D. 
Clasificación:
5.0

excellent customer service. Thank you! Was definitely use again!

John D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley S. 
Clasificación:
5.0

Excellent customer service I will highly recommend to all friends, family and colleagues!

Luke P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diane M. 
Clasificación:
4.0

El cliente no dejó un comentario.

LeRoy S. 
Clasificación:
5.0

Perfect transaction, repeat customer. This uhaul location is always a fast ,friendly drop or pickup .

Eric H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary C. 
Clasificación:
5.0

Truck tidy and very well maintained. Worked as it should and user friendly.

Kerry P. 
Clasificación:
5.0

Excellent service, renting a truck was easy!

Forrest S. 
Clasificación:
5.0

Nothing. You both were very accommodating and very helpful. I appreciated doing business with you. Thank you Mary

Mary S. 
Clasificación:
5.0

John is great. Have used his location before. Very accomidating..

Thomas H. 
Clasificación:
5.0

Our only complaint was the truck we needed was not available.....we have rented the se truck for several weeks to move a ceramic shop......it was very disappointing not to have a heavy duty truck available.....it was taken by the company not a client.....

Belinda S. 
Clasificación:
4.0

Doing business over an app is so unipersonal, why would you ask about "customer service"? Just ask 'how did the app work".

KEITH H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michaelle S. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Josh G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jason C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elery B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Morgan T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALVERY L. 
Clasificación:
5.0

Excellent service and very helpful

Andrew M. 
Clasificación:
5.0

The owner and his son were extremely helpful and went above and beyond. They hooked up the trailer after hours. Extremely friendly staff and very knowledgeable. I would highly recommend this business.

Stephen H. 
Clasificación:
5.0

Nothing needs. Changing.....very polite.... Very friendly.....and very knowledgeable.....

Belinda S. 
Clasificación:
5.0

You can't ask for nicer people to work with!! Very helpful and kind!!

Matthew A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT P. 
Clasificación:
5.0

One of the nicest uhaul locations I've seen. Especially for a remote area

REID K. 
Clasificación:
5.0

El cliente no dejó un comentario.

jeff S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan A. 
Clasificación:
5.0

John & Mike Owens Are both very professional, friendly, accommodating and make you feel very comfortable during the entire rental process.

Sandy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roxanne R. 
Clasificación:
5.0

Dealing with internet return of the truck was a pain in the neck--I have used internet return a couple of times and the process doesn't seem to have gotten any easier or quicker--this part of a truck rental needs significant improvement!!

Dale B. 
Clasificación:
5.0

went well. Truck was clean and ran good.

Norm R. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORY P. 
Clasificación:
5.0

Need less hassle with online return

TERRY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

VINCENT O. 
Clasificación:
3.0

I would improve the inside of the trailer so that there are more areas to hook straps and tie downs. I used a different trailer in the past and it had wooden boards on the sides of the trailer with lots of space to tie items down. The trailer that I had did not even have enough space to hook a ratchet strap. I would not recommend using this trailer to anyone.

Susan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Markie F. 
Clasificación:
5.0

Keep up the good work

Kathryn M. 
Clasificación:
3.0

The guy was friendly enough. Simple, to the point.

John W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALDEN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hank B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gabriela E. 
Clasificación:
5.0

El cliente no dejó un comentario.

David S. 
Clasificación:
5.0

I want to especially thank Mike for all the extra work he put into getting the truck and making all the necessary arrangements. Thank you so much, Mike! Sincerely, Heidi Parsloe

Heidi P. 
Clasificación:
5.0

Excellent ??

Alfred P. 
Clasificación:
5.0

The whole experience was absolutely wonderful. The owners made it so easy for me and went out of their way to be accommodating. I don't see how they could possibly improve. Wonderful and caring owners who made a potentially trying move into a pleasant one. Thank you!!

Patricia M. 
Clasificación:
5.0

With an extreme equipment shortage in the region, they were still able to help me out. Top notch service. Highly recommend Downeast Self Storage for all your moving needs.

BENJAMIN J. 
Clasificación:
5.0

Excelente

CRAIG W. 
Clasificación:
5.0

John is an asset to U-Haul.

CRAIG W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary B. 
Clasificación:
5.0

VERY FRIENDLY!! A PLEASURE!

Joseph L. 
Clasificación:
2.0

I had to help recuse the person on duty who put the trailer too far back in the lot and was rolling out into the street.

Michael P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Daniel D. 
Clasificación:
5.0

Rediculous wait time to do paperwork

Gregg H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard G. 
Clasificación:
5.0

Nothing!

Richard R. 
Clasificación:
5.0

Great service!!!

Jill M. 
Clasificación:
3.0

The best thing about this place is the people who work there. They are accommodating, kind, and funny. They prompt clients to be sure we have thought it all through and have what they will need. They are the reason to rent at their site and the reason we would recommend them. Their answering message gives their cells and home phone numbers so they are easy to contact. They know their stock well, so even though it may be early and they are not yet at the shop, they know if they have what you want for a truck/trailer. The shop is small and crowded but maybe there are not usually more than one customer at a time.

Suasn N. 
Clasificación:
4.0

El cliente no dejó un comentario.

jane L. 
No se han enviado comentarios para esta ubicación.

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