Comentarios del cliente para Dougs Boats and Outdoor

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Dougs Boats and Outdoor

Grado total:

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Deborah Y. en

Grado:

A friendly greeting and knowledgeable service rep greeted us and did the walk-around the truck with us. Good service.

Kenneth P. en

Grado:

El cliente no dejó un comentario.

Norm G. en

Grado:

El cliente no dejó un comentario.

Friedrich T. en

Grado:

It was a good experience. Like the crew & was easy

JIM M. en

Grado:

El cliente no dejó un comentario.

MICHELLE S. en

Grado:

El cliente no dejó un comentario.

Scott E. en

Grado:

El cliente no dejó un comentario.

Jolene D. en

Grado:

The guys here are great. John was incredibly helpful and understanding. I really appreciated all the help! I was stuck in a pickle where the U Haul in Hillsboro rented me a truck to haul an Airstream from Woodinville back to home in Hillsboro and it wasn't the proper size of ball (which is common knowledge to most U Haul experts). So thankful for those at Dougs Boats and Outdoors! Thank you for saving me from a frustrating situation.

Michael R. en

Grado:

El cliente no dejó un comentario.

CRISTINA B. en

Grado:

Overall the experience was kind of stressful and beyond expensive. The advertisement states $19.95 truck rental, but when you get there they have all kinds of additional "fees". Truck rental, plus milage and damage insurance, ect. So when everything is said and done I paid over $85 to rent a truck for a few hours.....plus filled up the gas tank before I returned the truck. When I woke up this morning I am seeing an additional $35 being pulled out of my bank account because they are claiming I didn't fuel the gas tank. 2 days after I returned the truck? So not only did I spend over $15 in gas, but then they charged me $30 for no reason, plus $85 for renting a truck for a few hours. That's crazy! On top of that the after hour return process was difficult and we couldn't find the return drop box because the parked a huge uhaul in front of the box. So you had to dig through bushes to find it......plus the truck was in a desperate need of a internal vacuuming........I won't ever do that again nor go to uhaul.

ARTHUR I. en

Grado:

El cliente no dejó un comentario.

Darrell S. en

Grado:

El cliente no dejó un comentario.

andres S. en

Grado:

Fast Check in and 24 hour returns. Love it.

DEBORAH G. en

Grado:

Nothing. These guys are the best.

William W. en

Grado:

The truck ran well and was clean except for the smell of cigarette smoke and some dog hairs.

Jim B. en

Grado:

I was charged an extra day since they were closed and I couldn't bring the equipment back until the following day. Should have gotten a refund for that one extra day.

Clifford K. en

Grado:

the fox news blaring on the tv can be a little overwhelming for customers who do not subscribe to that way of thinking. thanks.

jack L. en

Grado:

El cliente no dejó un comentario.

PETER C. en

Grado:

These guys were awesome to rent from. Truck was spotless, full of gas and they left me with zero questions. Very happy with Dougs Boats uhaul.

ROGER J. en

Grado:

The guys were pleasant and efficient. Good service in every area.

MAIR A. en

Grado:

This is the best you haul in the world.

Mitch K. en

Grado:

The trailer bed was filthy, but it was really no big deal. I washed it out at home. The people at Doug's were awesome! I would have used them for the 26 foot truck I have now, but they didn't have one available. The place I was forced to use SUCKED. But Doug's is great!

Danielle S. en

Grado:

No improvement required. The people are great. Third time we have used this location and will use them again.

Megan O. en

Grado:

Great, and easy!

THOMAS H. en

Grado:

Dougs Boats was good to work with. The trailer was perfect and everything went as requested. However Uhauls after hours online drop off system would not work and Uhauls online customer service could not solve the problem.

DAVID K. en

Grado:

El cliente no dejó un comentario.

peggy L. en

Grado:

Pleased!

Robert T. en

Grado:

The strap winches need to be oiled very hard to use

Bobby G. en

Grado:

The locations were great, but the 6x12 enclosed trailer did leak a little and some of our boxes and mattresses got wet.

doug M. en

Grado:

El cliente no dejó un comentario.

DONALD M. en

Grado:

El cliente no dejó un comentario.

James W. en

Grado:

El cliente no dejó un comentario.

Sergiy L. en

Grado:

El cliente no dejó un comentario.

Tom C. en

Grado:

Keaton was the employee that helped me. He was new on the job but was helpful and skilled.

Thomas S. en

Grado:

El cliente no dejó un comentario.

Robert P. en

Grado:

El cliente no dejó un comentario.

Steven C. en

Grado:

El cliente no dejó un comentario.

erin M. en

Grado:

The gentleman that helped us was very friendly and helpful. He actually saved us $200 by looking at different dates to rent the 26 ft UHaul we needed. We would definitely go back if we still lived in the area.

Hayden B. en

Grado:

No comment other than great job!

KEVIN M. en

Grado:

This was a poor experience from the beginning to the end. I spoke to three different persons to size my rental and all gave the same answers or confirmation. When I got to the location they explained that I had the wrong size rental and would have to downsize. As well that was not available at that location. They initially attempted to send me further into the city for the smaller unit even though I requested just the opposite. When I explained that was not an option they then came up with a unit closer. There was many different opinions on how to set up the actual rental contract. When I returned the unit there were very clear notes on file about the return which were disregarded. I was charged extra for which a credit was given. Just a little effort could have avoided the need for a credit. Throughout this process my impression was most of the people had training but not enough to complete the process assuredly. Having to downsize also caused my job to be incomplete. Not a good experience.

Charles W. en

Grado:

Put uhaul on the street sign under Doug's boats to indicate where to turn. I missed it the first time

Justas V. en

Grado:

reserving a u-haul on line was quick and easy. The vehicle was clean and ready when I got there. I use Doug's boats for marine supplies and fishing licenses as well!

Subhir V. en

Grado:

Jacob gave us excellent customer service.

Brianjames F. en

Grado:

El cliente no dejó un comentario.

ALEC R. en

Grado:

Very good thank you for the service

LINDSAY T. en

Grado:

fast, easy, in and out, no problems!

Gordon C. en

Grado:

Staff were exceptional!

matt P. en

Grado:

Good job guys and thanks for the grace period of the return!

PETER S. en

Grado:

the Uhaul software seem to hinder my agent.

Mary H. en

Grado:

Put a UHaul sign out on the main road to make it easier to find the right driveway. Otherwise very nice and helpful folks.

JOSEPH P. en

Grado:

Nothing I can think of. The experience was excellent.

Janice R. en

Grado:

There was a smell of gasoline in the trailer

Wayne B. en

Grado:

El cliente no dejó un comentario.

Jaime K. en

Grado:

Was very pleased that there was a pick up truck available when I needed one in a pinch! Both staff members were professional and courteous upon picking up and returning. Thank you!

PAUL T. en

Grado:

El cliente no dejó un comentario.

salvador C. en

Grado:

El cliente no dejó un comentario.

DARROW S. en

Grado:

El cliente no dejó un comentario.

Peter C. en

Grado:

El cliente no dejó un comentario.

Isaac A. en

Grado:

Nothing. This person was extremely friendly and helpful and made the experience end on a high note

Carolyn C. en

Grado:

El cliente no dejó un comentario.

Mark V. en

Grado:

Even though it was after hours he still answered the phone and provided helpful information so we could return the trucks. Very friendly staff.

Anthony M. en

Grado:

Overall very happy with the rental. Worked out well. Will use again.

Don V. en

Grado:

Great friendly service.

Jacque V. en

Grado:

This location has been fantastic each time I have used them. Helpful and friendly as well as being willing to go out of their way to assist you.

Leslie W. en

Grado:

El cliente no dejó un comentario.

Tabitha B. en

Grado:

El cliente no dejó un comentario.

Georgi A. en

Grado:

El cliente no dejó un comentario.

Justin B. en

Grado:

El cliente no dejó un comentario.

Wilford B. en

Grado:

Everything was fine. Easy pick up. Easy drop off outside of hours.

Mike B. en

Grado:

Would love to know what your $5.00 Safe trip fee is. Seems strange that I have to pay you for a safe trip. Would recommend that you call this extra monies something else and better yet drop the "CHARGE" and just wish your customers a safe trip for free!!!!

John S. en

Grado:

El cliente no dejó un comentario.

Harpal B. en

Grado:

Don from this location shouted over me as a customer. First rule of customer service is that you listen to a customer.

Thomas H. en

Grado:

Quick and efficient check in.

Philip K. en

Grado:

El cliente no dejó un comentario.

Alan O. en

Grado:

There was difficulty getting the computer program to print the correct information on the reservation form; but the staff was professional and patient working it out. The we’re concerned for our inconvenience s thoroughly pleasant throughout.

ETHAN L. en

Grado:

El cliente no dejó un comentario.

catherine K. en

Grado:

No issues. Friendly and accomodating.

Miles C. en

Grado:

El cliente no dejó un comentario.

michael H. en

Grado:

parking lot small but they let me keep my truck there while I had the rental truck. Texting for late night drop-off worked well, quick response, accommodating.

SANDEE D. en

Grado:

Don was the best. He's also a very handsome man.

Gary E. en

Grado:

Older trailer but worked fine

RICK M. en

Grado:

Don at Doug's boats was personable and very helpful, helping me remove my vehicle from the tow-dolly & allowing me to return the tow-dolly early so that it wouldn't be in the way the next day when we were off-loading the truck. He was equally helpful the next day when I returned the truck & made the whole experience a breeze.

MOHANAD E. en

Grado:

El cliente no dejó un comentario.

Peter C. en

Grado:

El cliente no dejó un comentario.

hans H. en

Grado:

El cliente no dejó un comentario.

JAMES S. en

Grado:

El cliente no dejó un comentario.

CHELO B. en

Grado:

El cliente no dejó un comentario.

JOANNA H. en

Grado:

El cliente no dejó un comentario.

michael H. en

Grado:

El cliente no dejó un comentario.

Samuel B. en

Grado:

El cliente no dejó un comentario.

Aleatha H. en

Grado:

El cliente no dejó un comentario.

PAUL E. en

Grado:

El cliente no dejó un comentario.

Samuel G. en

Grado:

Renting through the app could use some work. When picking up the van, I was waiting for to be approved and the app froze on the chat. So while approved, I couldn’t see it. I had to go out completely, and back in to complete the transaction. Ended up taking way more time to pickup the vehicle than it should have.

Dan G. en

Grado:

This location is fine. I experienced a big problem with Uhaul scheduling where they did not provide me with the equipment I reserved resulting in me having to make two 700 mile trips instead of just one.

Christine S. en

Grado:

El cliente no dejó un comentario.

Kristine G. en

Grado:

THE PICK UP AND DROP OFF WERE VERY GOOD. IT WAS THE DEALING WITH U-HAUL CORPORATE THAT WAS A BIG FAT MESS. FIGURE IT OUT. IF YOU DON'T HAVE THE EQUIPMENT I RESERVE THEN TELL ME THAT WITH PLENTY OF NOTICE. YOU STINK!

RICK Z. en

Grado:

El cliente no dejó un comentario.

Pamela B. en

Grado:

Good customer service, enjoyable experience all around

Kathleen S. en

Grado:

Incredible helpful and fast!

Joe W. en

Grado:

El cliente no dejó un comentario.