Customer Reviews for Dorseys Household Rentals
(Distribuidor de U-Haul del vecindario)

63 comentarios

609 N Main St   Oshkosh, WI 54901

(920) 252-8140

Horarios de la ubicación

  • Lun. - jue.: 9 a. m. - 4 p. m.
  • Vie.: 9 a. m. - 6 p. m.
  • Sáb.: 10 a. m. - 2 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(920) 252-8140

609 N Main St
Oshkosh, WI 54901

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 9 a. m. - 4 p. m.
  • Vie.: 9 a. m. - 6 p. m.
  • Sáb.: 10 a. m. - 2 p. m.
  • Dom.: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
3.0

For dropoff, the U-Haul application could not complete the online dropoff due to the location not being found. I had to call the next day to complete the return.

RENEE T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Madeleine O. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

David D. 
Clasificación:
1.0

The mileage allowed gor the move was ridiculous. I was over before i even got into Oshkosh and they did not care one bit. Parking the truck was a mess. The amount charged was wrong I woyld like a call asap 7156169021. I tried to call the 1800 number and sat on hold for over a half hour twice and had to hang up because i had to go to work.

Loraine B. 
Clasificación:
2.0

The staff was nice. We were uncomfortable with no mask wearing by employees. Also disappointed that after an hour (literal) paperwork, the truck was not clear of snow. After cleaning off truck, it did not start. After another significant amount of time, we were given a second truck which was not full of gas and had the wrong mileage listed. It was only off by 20-some miles but enough to be a problem for us given the number of miles they allowed. After more time, the regional rep gave us extra miles to use. We still returned the truck full of gas because we didn't want to short the next renter. Again, the staff at this location was nice. The problems encountered were not as nice.

kristian W. 
Clasificación:
1.0

This was one of the most frightening places I've ever been. First, no employees were wearing masks. Second, they obviously weren't enforcing customers to wear masks and there were 5 customers in the store already when I entered. Third, this is a gun store! People were in there buying assault rifles. I was terrified. They were so busy that I had to wait. An associate took the truck key and said that his colleague did the UHaul rentals and he would check me out later in the day since they were busy.. That didn't happen and since I dropped off the truck on a Saturday I had to wait until Monday for my final bill.

Kendra G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bob B. 
Clasificación:
3.0

Took a long time to check in and pick up the trailer.

William C. 
Clasificación:
1.0

El cliente no dejó un comentario.

Jacob L. 
Clasificación:
5.0

El cliente no dejó un comentario.

David D. 
Clasificación:
3.0

El cliente no dejó un comentario.

randy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

David D. 
Clasificación:
5.0

El cliente no dejó un comentario.

David D. 
Clasificación:
5.0

David was a life/back saver, needed a truck with ramp, could not find one called them and had a truck with ramp available. Started order on phone and got the truck within 30 min. All of your employees were professional, would recommend this location to anyone needing a U-haul!

jeff F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank R. 
Clasificación:
3.0

El cliente no dejó un comentario.

rachel G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank R. 
Clasificación:
1.0

i HAVE NO COMPLAIN WITH THE LOCATION. UHAUL SCREWED UP MY RENTAL TIME, THE UHAUL REP TEREZA WAS HORRIBLE AND RUDE. I HAD TO GO FARTHER TO GET A SMALLER TRUCK, I SMALLER TRUCK REQUIRED MULTIPLE TRIPS COSTING ME MORE. JASON JAGDFELD OFFERED A $50 CREDIT & WAIVED THE EXTRA MILEAGE COSTS. THIS WAS SATISFACTORY. NOW UHAUL HAS BILLED ME AGAIN FOR THE ORIGINAL $104.79 AND BILLED ME FOR THE EXTRA MILEAGE $30.94! UHAUL IS NOW STEALING FROM ME! THIS IS THE WORST EXPERIENCE I HAVE EVER HAD DEALING WITH A RENTAL SERVICE. HOW DO I GET MY MONEY BACK?

Henry B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Household R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Household R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Household R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Household R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim L. 
Clasificación:
5.0

Reserve a U-Haul at a different location, confirmed my reservation with a email and there was no truck there for me, called u-haul and they said they would get back to me, nothing, stop at a different location and they got me set up, 1 star to first location and 1 star to U-Haul customer service, 5 stars to the place that got me set up

Mark C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Household R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Household R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Household R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Household R. 
Clasificación:
1.0

El cliente no dejó un comentario.

Angela D. 
Clasificación:
5.0

El cliente no dejó un comentario.

stephanie T. 
Clasificación:
5.0

It was hard to find the front door. Need some signage on the side of the building. Thx!

Jodie P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Household R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Household R. 
Clasificación:
5.0

El cliente no dejó un comentario.

David K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Household R. 
Clasificación:
1.0

The automated process took a long time to and required customer support in order to proceed. The $.99 per mile is absolutely ridiculously overpriced. I would never recommend.

David W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bill K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Household R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martin P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Household R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Household R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Household R. 
Clasificación:
5.0

El cliente no dejó un comentario.

nicole A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Household R. 
Clasificación:
1.0

Terrible service! Never been more disappointed. I schuduled to pick the uhaul up @ 9am. Go at 830 to where i thought i schuduled it to be picked up and come to find out i had to go to another location to pick it up. Get there and nobody is there to help us... Call the other location where a nice lady helped us try to figure out what was going on. Then went back to get the uhaul now its 940am and we still have not got it. We arrive at the new location she told us to go to and the man who works there is terrible... We we're there for a good 40 45mins for nonsense.. Finally at 1030 we get our uhaul .... Not good service when you have an appt time and they arent even open!!!!!

Maria V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Household R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Household R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Household R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Household R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Household R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Household R. 
Clasificación:
5.0

Inside cab had garbage in it. Storage can had spilled liquid in it

Mary K. 
Clasificación:
2.0

Representative was slow and seemed uncertain of what he was doing

Caileigh Z. 
Clasificación:
5.0

Extraordinario servicio al cliente

Mary G. 
Clasificación:
1.0

Don't use Uhaul.

Madeline W. 
Clasificación:
5.0

Great follow-through and thorough.

David F. 
Clasificación:
3.0

The equipment was clean. But here's a tip...provide vehicles that don't leak when it rains. For 2/3rds of my 180 mile drive from Oshkosh WI. to Elgin IL., it rained. Water dripped continuously on to the back of my shoulder, it ran down my back, and into my pants. The harder it rained, the faster the drips came. It was a less than a pleasant experience.

Tom S. 
Clasificación:
5.0

The lights did not work, I had to repair them. Luckily I always have my test light with me when picking up trailer.

Anthony M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

HEIDI G. 
Clasificación:
1.0

El cliente no dejó un comentario.

James B. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

Volver
arriba