El cliente no dejó un comentario.James H.
Customer Reviews for Door Hardware Products
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.ANTHONY L.
I dropped if off late night so didn't see much....Melissa G.
signs could be better for where the actual store is located. and the vehicles are parked on a back grass lot, not even with gravelKevin G.
El cliente no dejó un comentario.Samantha S.
El cliente no dejó un comentario.KENLEY I.
The employee there could not answer my questions about the online return process. Also, someone charged me an extra day that was not applicable.Kenneth B.
El cliente no dejó un comentario.Christopher L.
El cliente no dejó un comentario.Dana P.
Very helpful and inviting. Ensured our needs were met and we were satisfied. ¡Gracias!Lindsay D.
El cliente no dejó un comentario.Ty P.
Very hard to find the turn in sign. It's a vacant lot in a seedy area so we were concerned about leaving the truck. This location should be removed as a U-Haul facility.Bill T.
This facility was fine, although it was not my preferred pickup/dropoff location. The location that I originally chose was changed without notice by uhaul. Did not love the uhaul site software for pickup and drop off by phone.Paul S.
fix the computer they suck .MICHELLE L.
El cliente no dejó un comentario.CRAIG N.
We reserved a vehicle online for 11AM on 3/4/22. We did not do the online check in as I told the company over the phone that I did not want to have my driver's license in their "system" due to past identify theft and would give that info when we arrived for the pickup. When we arrived at the pick-up location there were people waiting as the clerk in charge was new and had absolutely no idea what they were doing and there was no one there to help her. We waited patiently as she allowed someone to walk in after us and process that return (instead of helping us). She had to call and discuss everything she was doing with someone on the phone because she didn't know what she was doing and, she kept running in and out of the building to check on this return vehicle because she had no idea how to process a return. We we're very patient and even offered to help her as it was clear she was struggling. Then a young man came in and he started helping her process our vehicle request. When he demanded that I provide a scanned version of my driver's license things got really ugly. He was exceeding rude and disrespectful and kept telling us it was the "law". In the end we got the vehicle but are now trying to understand the $75+ bill we received via email for a less than 3 hour vehicle rental that was supposed to be $19.95 plus mileage. The cost of the rental was not discussed with us when we returned the vehicle, we were told it was emailed to us. Now having seem it and placed a call to get an understanding of the charges, we've received no return phone call. Not only will I never use this location again to rent a UHaul, I will be putting a warning on the Home Owners Website in the community I live in.RDennis F.
El cliente no dejó un comentario.MICHAEL W.
El cliente no dejó un comentario.Joey M.
El cliente no dejó un comentario.Brad G.
Make sure the equipment matches what is requested.Elias M.
El cliente no dejó un comentario.Tyrell T.