They were so helpful and so nice and even waited a couple minutes past their closing time for me to make it and return the trailer. Great service.Amy K.
Customer Reviews for Dons Sinclair
(Distribuidor de U-Haul del vecindario)
Salina, UT 84654
(Two blocks west of Mom's Cafe on Main Street)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 9 a. m. - 5 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Oliver C.
You could provide a grace period if the customer is a few minutes late. Penske does it...in fact, in certain instances, they'll give at least an entire day free. This is why I prefer Penske.Theresa R.
The process at the checkout took 2 to almost 3hours just for the final checkout then when I got the Truck the Cab inside was filthy but I cleaned it and the Back of the Truck of course was Dirty.. Most of all U-Haul took good care of me and I got done what I needed to Sooo Thank You Very Much, Daniel Lawrence.....Daniel L.
El cliente no dejó un comentario.David H.
Really friendly staffTinieblas Q.
El cliente no dejó un comentario.Milo B.
El cliente no dejó un comentario.Kyle P.
El cliente no dejó un comentario.Michael S.
El cliente no dejó un comentario.Eugene S.
El cliente no dejó un comentario.aaron F.
The people were super super nice and tried really hard to help me. I have nothing but good things to say about their customer service overall. My problem was that they just didn't know what to do. It took me TWO HOURS to pick up a tow dolly. Two hours. It was absolutely ridiculous. The people were trying their best but I don't know if it was the computer or the system or the set up but I couldn't believe that it took that long. Again, the two women were absolutely wonderful as far as attitude and trying their best, I think they just didn't have the training they needed or something.Stacia R.
El cliente no dejó un comentario.Greg J.
El cliente no dejó un comentario.donovan C.
El cliente no dejó un comentario.Lisa T.
The trailer was extremely dirty. It was obvious that it had not been used in a very long time and it had dirt and weeds covering the rear end and doors.GARTH G.
The rep was very friendly , knowledgeable and competent. She even got one of the guys to hook up the trailer and explained everything to me.Gabby B.
Sinclair always does a good job!!Kevin R.
Call customer ahead of pickup time if agreed pickup location is not available. MY RESERVATION WAS FOR PICK UP IN RICHFIELD UT NOT 18 MILES AWAY IN SALINAS UT. COST MORE ME TIME AND GAS!Timothy T.
El cliente no dejó un comentario.BARCLEY P.
El cliente no dejó un comentario.MaRecia F.
El cliente no dejó un comentario.Douglas B.
El cliente no dejó un comentario.DENNIS B.
El cliente no dejó un comentario.DAVID O.
El cliente no dejó un comentario.Brent M.
I rented a 4 x 8 trailer that was a very old trailer and the rims and undercarage were rusted and I called Uhaul and they upgraded me to a 5 x 8 for the same price. Excellent customer service at Uhaul and also at Don's Sinclair In Salina Utah. I would recommend them to anyone in need of a Uhaul trailer.Jon M.
Always the best service in a small town! Really helpful staff!Trevor D.
Everything at the return station went great, personal were helpful and friendlyEric M.
El cliente no dejó un comentario.Lawrence J.
El cliente no dejó un comentario.Robert L.
El cliente no dejó un comentario.Janice G.
Drop off was finelynn R.
El cliente no dejó un comentario.TRAVIS J.
My rental was due to be returned to this location on a Sunday, and they are closed on Sundays. I spoke to a uhaul representative on the phone before I made my reservation and was told I just needed to return the truck before the store opened on Monday morning. I returned the truck on Sunday evening and now I am being charged $40 for an extra days rental when I could have easily returned the truck on Sunday morning.Brad M.
I first went to a location to pick up my truck. that place was closed. so I had to drive all the way out to salina to get a truck. they had a smaller truck and ended up chaging me more. I should not have had to pay extra for uhaul mistakeMichael C.
SUPER SERVICE WITH A SMILE !Mandy B.
El cliente no dejó un comentario.kerry E.
El cliente no dejó un comentario.Sherry H.
El cliente no dejó un comentario.Theresa R.
I had to show them how to use the uhuall system both times that I rented the uhual
Great customer service really willing to help anybody in needCory W.
El cliente no dejó un comentario.MARCO M.
El cliente no dejó un comentario.Steve G.
El cliente no dejó un comentario.George Steven G.
El cliente no dejó un comentario.Harold R.
El cliente no dejó un comentario.richard W.
From all 3 locations we have used very Nice personel and good service. Definitely would recommend and use all 3 of these locationsBRUCE B.
Excellent and fast customer service as always.LOUIS S.
Helpful and thorough!Brenda H.
El cliente no dejó un comentario.Steve G.
El cliente no dejó un comentario.richard H.
El cliente no dejó un comentario.Kyler J.
El cliente no dejó un comentario.Kathy F.
Your trailer rental is very overpriced. You are taking advantage of people in need because you know they will pay more than is reasonable since they have no other choice.Justin J.
I've done business with them before and would highly recommend to others, thank you.LAURI B.
El cliente no dejó un comentario.Chuck W.
El cliente no dejó un comentario.Kenneth W.
The representatives were on top of the return process.Lynae T.
Pretty disappointed with u haul they did not have any equipment nearest to me. Had to Drive thirty five mins to pick up the truck. Than another hour to pick up the car dolly. Joe Flynn in Fillmore Utah. Was absolutely no help and was extremely rude had to wait 3 hours there to pick up the dolly. And he wasent there to help. He had to call his mother to come help me. And the dolly was guaranteed to be there. It wasent there they had to drive to go get it. To bring it to me. Joe threatend me and said that he was gonna be a complete ass to me and tell me to pack my shit and go find a different trailer else where when I was guaranteed a car dolly. At one o clock and waited until four pm. Extremely disgusted on how I was treated. And will not Recomend anyone to the Fillmore Utah U haul. - Corban BlackburnCorban B.
El cliente no dejó un comentario.Wayne H.
El cliente no dejó un comentario.Brent L.
El cliente no dejó un comentario.MARLIN L.
Transportation was a nightmare, Christy in particular. I left a message for her boss Brad to call and he has yet to return my call. Even though I made clear to transportation that I did not want to pick up in Loa, that I would take a smaller Uhaul, transportation set the Uhaul up for a Loa pick up just the same.WYATT M.
El cliente no dejó un comentario.shawn H.
El cliente no dejó un comentario.Sherman P.
Great personnel at this rental location!penny A.
They were very good. Went out of there way to make sure everything was good..Bonnie B.
Both locations were very helpfulsam H.
El cliente no dejó un comentario.Quenette H.
El cliente no dejó un comentario.Carl M.
El cliente no dejó un comentario.Steve G.
courteous customer serviceDAN L.
15ft truck used way to much gas ...but nicelloyd G.
El cliente no dejó un comentario.SCOTT D.
Very fast and proffesionalRANDALL G.
El cliente no dejó un comentario.LYNN C.
There was only one person available when we picked it up and my husband had a hard time hooking it up by himself. Later a mechanic came out to help him.Steven L.
When I picked the truck up the needs oil change message was on in the truck. Does not give you confidence in the rental. They did not know how much extra a mile overage would be. Was not given enough miles for my trip/Richard D.
I broke my neck to get the truck back to you but I was an hour and 11 minutes over, for which you charged me an extra day. The clerk alleged no flexibility to give me a break. This is very disappointing and I will do my best to avoid your services in the future.Kenneth N.
El cliente no dejó un comentario.Kaden M.
El cliente no dejó un comentario.Dan C.
Add cruise control to vehicles, Allow to change vehicles mid-move.SHELLY D.
El cliente no dejó un comentario.misti H.
Did not have any contact at drop off location, I left the keys/contract in the drop off box. I received a distressing e-mail 3 days after leaving the keys that the equipment I returned was lost. I assume this was sent in error because I have heard nothing more. I would appreciate follow up on that to make sure everything is in order.CHARLIE J.
The people accepting the rental were very kind and sympathetic to our situation. They provided us with numbers and instructions to help us resolve our problem. Hopefully we can!Fred S.
El cliente no dejó un comentario.Ralph G.
The young lady that helped me (Morgan) was very helpful and professional. She was able to help me and other customers at the same time with out being rude and she explained what she was doing through the process.RANDY W.
I tried making a reservation online and was not able to due to the uhaul website not working. I then called customer service to make the reservation and the agent didn't even reserve me the correct trailer I had asked to reserve, the trailer we ended up renting was in very poor condition. I would not use uhaul again and I would not recommend you to anyone.Mindy H.
El cliente no dejó un comentario.SPENCER B.
El cliente no dejó un comentario.alex D.
The locations were ok. The overall scheduling and customer service of the U-haul company is HORRIBLE!! Scheduled a truck near my current residence, 2 weeks prior and was notified the night before picking up the truck that I had to drive 1 hour in the wrong direction to pick up a truck and 1 hour back in an empty truck back to my house. ON MY DIME! No discount offered!! Horrible customer service!! I will never rent from U-Haul again and will tell people of my experience. And this isnt the first. Its a joke every time!REN M.
El cliente no dejó un comentario.TAMMY J.
They weren't well prepared, and it took a long to pick up my trailer. My biggest complaint was that they didn't have an adapter for the light connection, and I had to find my own or drive without trailer lights.RACHEL C.
El cliente no dejó un comentario.JANET W.
El cliente no dejó un comentario.EDWARD W.
Our car broke down in the middle of Utah and Uhaul was there to help! We got all of our belongings In a truck AND hitched our broken down Jeep behind. If it weren't for Uhaul we would not have been able to move into our new apartment in California on time and we didn't have to leave our Jeep a state away for repair. On top of that, the staff was courteous and went above and beyond to help us. We love Uhaul!DONOVAN P.
Put some windshield wiper on it stoled every ten miles to clean the windshieldGeorge G.
I had taken the time to complete the online check in but it still took an hour from when I arrived before I was able to drive the truck off the property. The fuel level wasn't as recorded and the service was slow aside from this delay.Nephi W.
as i said, nobody that has the power to provide return customers better discounts will read this so its a waste of timeJASON S.