Customer Reviews for Donna Metzger
(Distribuidor de U-Haul del vecindario)

1,675 comentarios

3475 N Indian Canyon Dr   Palm Springs, CA 92262
(San Rafeal/Indian ave)

(760) 778-1618

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 5 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(760) 778-1618

3475 N Indian Canyon Dr
Palm Springs, CA 92262
(San Rafeal/Indian ave)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 5 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Donna was outstanding!!!

ANDRES A. 
Clasificación:
5.0

Just the Best ! Overall............

STEWARTJOHN H. 
Clasificación:
5.0

So friendly, professional, eager to help her clients. The best Uhaul dealer in the area.

STEWARTJOHN H. 
Clasificación:
5.0

24 hours was a lot of wasted hours for the money.. The hours that was usable was 8 hours.

JUDITH G. 
Clasificación:
5.0

Dottie, goes above and beyond to make things work smoothly

KENNETH G. 
Clasificación:
5.0

All good

RANDY M. 
Clasificación:
5.0

Donna is a wonderful representative for Uhaul Always pleasant, professional & quick to work with.

AUDREY S. 
Clasificación:
5.0

I rented a car hauler and it would have been fantastic if the trailer has a surge breaking system. Difficult to slow/stop in an emergency breaking situation without a bit of a panic and I tow boats and box trailers regularly. I can only imagine what an inexperienced driver towing for the first time would experience. Nice trailer other than that!

RAYMOND L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW C. 
Clasificación:
5.0

More variety of vehicles

C Scott S. 
Clasificación:
5.0

The respresnattive was absolutely terrific - when I drove up with the trailer she immediately came out and asked me to park over "there" politely and nicely - I did so - she unhooked the trailer from my vehicle - entered information into her device - requested my email address or phone number - moments later I received a copy of the charges and was on my way - she could't have been more professional and polite - we discussed my picking up the trailer when I leave the area in the spring - she said glad to help - give me a call a few weeks before you need it and I'll take care of you - it was a great send off

Stephen B. 
Clasificación:
5.0

Awesome customer service

JESUS D. 
Clasificación:
5.0

Dottie was awesome as usual

JESUS D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kynette S. 
Clasificación:
5.0

Great Manager at this location, a real plus for U Haul

DAVID R. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD P. 
Clasificación:
5.0

El cliente no dejó un comentario.

VICKY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rocky V. 
Clasificación:
5.0

Dottie is amazing! :) She goes out of her way to help with any issue and is so pleasant to work with. She made drop-off so fast and easy. I would recommend this location to anyone!

SYDNEY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

GIOVANNI G. 
Clasificación:
2.0

Counter staff was too busy flirting with other staff, delayed my departure.

Thomas K. 
Clasificación:
4.0

Always great customer service

JOSHUA M. 
Clasificación:
5.0

Excellent customer service experience

RODNEY M. 
Clasificación:
5.0

Customer Service was excellent.

RAYMOND N. 
Clasificación:
5.0

El cliente no dejó un comentario.

rick K. 
Clasificación:
5.0

El cliente no dejó un comentario.

IAN M. 
Clasificación:
5.0

Excellent service

Jesus Chuy D. 
Clasificación:
5.0

Dottie is terrific! Always friendly and helpful!

MICHAEL D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JIMMIE R. 
Clasificación:
4.0

Great service

JESUS D. 
Clasificación:
5.0

Great service , Dorathy looked after us very well

Jay S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erik K. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIGRAN T. 
Clasificación:
5.0

Very helpful and friendly. Quality service.

J P. 
Clasificación:
5.0

Dottie helped fix everything. We left the facility and she resolved it with her manager. Dottie is the only reason I would rent a Uhaul again.

Christopher R. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN C. 
Clasificación:
5.0

Dottie is personality in all the best ways. I will definitely rent with her or ask her to be my U-Haul contact. You know she knows how to get things done.

Adam B C. 
Clasificación:
5.0

Donna was very helpful. F

BRIAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edison T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARTURO D. 
Clasificación:
5.0

Dottie was awesome as always.

JACQUES T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Fred F. 
Clasificación:
5.0

The dolly was prepared. She added to it WD40 and teached me the proper way to use it.

ALFREDO F. 
Clasificación:
5.0

I don't see any need for improvement. Courteous, friendly, knowledgeable.

SANDRA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD HAMLIN B. 
Clasificación:
5.0

Everything was great , easy , and excellent customer service

DANNY S. 
Clasificación:
5.0

She Always Works Hard To Make Renting A Pleasurable. Thank You For Being There

DUGAN W. 
Clasificación:
5.0

The location and staff were great. UHaul overall… I don't like having to send in my license image every time. I had just rented a pick a couple weeks prior, but had to upload a license image again, even though I have an account in the app.

Eric R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith Z. 
Clasificación:
5.0

Location was available for a Sunday drop-off while closed whereas others were not.

William C. 
Clasificación:
5.0

The representative who assisted me was Donna and she was excellent in providing professional yet warm & friendly assistance. I observed in a few minutes the skill needed to successfully coordinate many people with renting various vehicles around a tight scheduke plus a pleasant atmosphere is why I give a 5 star rating.

Laurie R. 
Clasificación:
2.0

I was given a location to pick up my 10' which was further away from the original location I chose. I went to pick up my 10' truck only to wait an hour for my truck, only to be told that I am not getting my truck because the battery is dead and they can't fix it. Then I was sent to another location where I was charged more than I was quoted for when I placed the order. I was told money was not coming out of her pocket to compensate me for the inconvenience of the delay or the fact that I was paying for movers by the hour that were waiting for me. I don't think I can recommend uhaul in the future to others.

Veronica T. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHRYN L. 
Clasificación:
5.0

Thank you for being friendly and professional Donna Metzger.

MICHAEL R. 
Clasificación:
4.0

The woman was extremely helpful and friendly.

Jennifer C. M. 
Clasificación:
5.0

Dottie was great. I will use and refer people to her.

Don D. 
Clasificación:
5.0

Excellent Customer Service by Dottie White!

DAVID M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRIS R. 
Clasificación:
5.0

The lady at front desk was so helpful and friendly will use her for all my my moving rentals in future and recommend

Marcos A. 
Clasificación:
4.0

El cliente no dejó un comentario.

JASON R. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD F. 
Clasificación:
5.0

Ty Dotti

TIMOTHY C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Debra T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC L. 
Clasificación:
5.0

There's no place better in the valley to get a U-Haul. Donna Metzger really makes it

KENNETH G. 
Clasificación:
3.0

El cliente no dejó un comentario.

MOISES A. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

RODOLFO V. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBIN C. 
Clasificación:
5.0

Dottie was fantastic! Quick, professional, easy to work with.

RUSSELL A. 
Clasificación:
4.0

Donna was great well informed- knowledgeable and a pleasure to work with. If needed, we would be a repeat customer.

ERIC K. 
Clasificación:
2.0

The light was busted for trailer. And the lady was rude and left to the store before taking appointment. Behavior was offputting, when processing paperwork. Implied I was a liar simply because I was unaware of process to renting at this location, since I'd used 24/7 rental at another facility (where keys and code were given) which allowed for social distancing and self-help.

Stacia S. 
Clasificación:
3.0

The only comment I have is that they open at 9:00 am. It would be much more convenient if they opened earlier, like their counter-part in Cathedral City.

MANUEL O. 
Clasificación:
4.0

Dottie was great!. She really does work very hard to help make your clients happy.

Jesse M. 
Clasificación:
5.0

I can only say that the car was clean and ready for me and the lady who was in charge was very efficient and she was also funny!

JOSE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe C. 
Clasificación:
5.0

N/A Dottie has been very helpful, understandable and professional to get my service done very smooth. Great customer service.

Julio M. 
Clasificación:
5.0

Amazing customer service

JAMES B. 
Clasificación:
5.0

Dottie is the best. She goes above and beyond to accommodate your situation/needs the very best that she can...and all with a smile on her face and in her voice. I've used this location several times and have always been very pleased. If you are looking for a rental truck for moving or for house projects, in the greater Palm Springs area, I highly recommend this store/location. Dottie and her team will do you right.

JOHN M. 
Clasificación:
5.0

Dottie was fantastic. Very helpful and knowledgeable.

William K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott C. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAURA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALAN S. 
Clasificación:
5.0

I was pleased with the location and a place to park my car while I had the truck.

ANDREW C. 
Clasificación:
1.0

El cliente no dejó un comentario.

Angela H. 
Clasificación:
5.0

No improvements needed, Dottie does a magnificent job! 👍👍

Maria M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Piper K. 
Clasificación:
5.0

Maybe have a few more trucks available for customer selection, other than that, everything was great. Dottie was awesome.

STEPHEN R. 
Clasificación:
4.0

El cliente no dejó un comentario.

ADRIAN V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glen B. 
Clasificación:
5.0

Provide me with a free 3 day use coupon 😎

RICHARD P. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN W. 
Clasificación:
5.0

Owner was very helpful and pleasant to speak with.

LAURIE V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denys L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Garry T. 
Clasificación:
5.0

Dotty was super helpful and very accommodating.

KELLY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAN T. 
Clasificación:
5.0

Not much more you can ask for

RICKY V. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICKY W. 
No se han enviado comentarios para esta ubicación.

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