Customer Reviews for Donna M Metzger
(U-Haul Neighborhood Dealer)

1,856 comentarios

3475 N Indian Canyon Dr   Palm Springs, CA 92262
(San Rafeal/Indian ave)

(760) 778-1618

Horario

  • Mon–Sat
    9 a. m. - 5 p. m.
  • Domingo
    Cerrado

Servicios en esta ubicación:

Contáctanos

(760) 778-1618

3475 N Indian Canyon Dr
Palm Springs, CA 92262
(San Rafeal/Indian ave)

Servicios en esta ubicación:

Horario

  • Mon–Sat
    9 a. m. - 5 p. m.
  • Domingo
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Adam F. 
Clasificación:
5.0

Dottie was wonderful to work with - professional and super friendly - thank you for a great experience! I will rent from Dottie again.

mark H. 
Clasificación:
5.0

This center was very efficient and well-run. I was treated courteously and in a friendly manner. This was in stark contrast to the way that UHaul's own corporate customer service behaved....miserably. This was a neighborhood center and I shall ensure that more business goes to them.

STUART L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesús M. 
Clasificación:
5.0

Dottie is amazing. She was so conscientious and helpful. She could not have made the experience easier.

Teresa B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig M. 
Clasificación:
5.0

Nothing. Dottie was very personable and helpful. The indicator on the literature about how many gallons to add to the tank was very helpful. I wish all rental car companies (Enterprise) would do the same.

Claudia B. 
Clasificación:
5.0

My favorite location, maybe because it's a dealership, but mainly because Dottie cares so much. She's the best.

Mark H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brittany P. 
Clasificación:
5.0

Dottie was very nice. Went above and beyond! Would receive to all my friends.

Wendy V. 
Clasificación:
5.0

The staff was very helpful and provided proactive customer service. No improvements needed.

Mario L. 
Clasificación:
5.0

El cliente no dejó un comentario.

dorothy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vincent F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert A. 
Clasificación:
4.0

The service was very friendly.

Sean M. 
Clasificación:
5.0

I cannot say enough about the over the top service and attention that Dottie provided for my recent rental. Her attention to customer service makes her stand out in today's consumer market. She made the rental easy and enjoyable. I'd rather rent from her than a family member for a truck. Way easier.

Mark P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill G. 
Clasificación:
4.0

The truck was not at the location requested, Palm Desert.

Stephen W. 
Clasificación:
5.0

Best location ever super to work with

Gregory R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard A. 
Clasificación:
5.0

Nothing, the service was absolutely wonderful, I can't complain

VICKI A. 
Clasificación:
5.0

Donna goes out of her way to help. I couldn't unlock the padlock to gain access to the truck key. She came out although they officially open for another 30 minutes. Then at the end of a long day, she was there afterhours to close out my rental return. No extra charge! Service with a smile!

Michael R. 
Clasificación:
5.0

Absolutely Nothing! The representative Dottie W. is FABULOUS! She was so sharp, professional, and just a Joy to work with.

jackie M. 
Clasificación:
5.0

Have more trucks available and with better conveniences

TIMOTHY C. 
Clasificación:
5.0

Easy breezy!

Michael H. 
Clasificación:
5.0

Dottie was great to work with. No surpises and the whole transaction was seamless!

Susan E. 
Clasificación:
5.0

Nothing. Staff at this location is exceptional! Thanks to Dottie.

Mark W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Albert A. 
Clasificación:
5.0

Dottie Metzger goes the extra step to make sure I got a truck and extras to gif my needs when I needed it. This U-Haul location always exceeds my expectations.

David D. 
Clasificación:
5.0

Excellent service. Friendly and helpful throughout the whole process.

Michael R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan S. 
Clasificación:
5.0

Everything was great. Dottie is amazing!

Daniel P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ken M. 
Clasificación:
5.0

Thank you , I will definitely come back to you Dottie

James H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Regina M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kendall F. 
Clasificación:
5.0

El cliente no dejó un comentario.

roxanne T. 
Clasificación:
5.0

El cliente no dejó un comentario.

David L. 
Clasificación:
5.0

Dottie is GREAT and really takes pride in running that location. I will be back again

David Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan M. 
Clasificación:
5.0

Just keep doing what you do. Its great.

Omar E. 
Clasificación:
5.0

Try to stick with the arranged time having everything cleaned and ready. Also have the tank on full. Mine was a quarter of a tank which is stressful when you're driving to another state to start out at night with almost no gas. Besides that, great job! Wonderful storage unit. My things were in storage for nearly 3.5 years and when I went to pick everything up, it looked the way I left it. Everything was in the same condition I left it in storage so I'm extremely grateful! Excellent job Dottie and Donna on the storage unit as well.

Angela B. 
Clasificación:
5.0

Great, respectful and friendly customer service.

Juan M. 
Clasificación:
5.0

Dotie was awesome, but the original lady, on the reservation line was not professional and not peasant to talk with…

Jonathan G. 
Clasificación:
5.0

Love the customer service, very polite friendly and respectful

Juan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth G. 
Clasificación:
5.0

Donna was great friendly and informative.

William N. 
Clasificación:
5.0

Dottie was great & went above & beyond for me. Thx Dottie, you're greatly appreciated!!!

Jill A. 
Clasificación:
1.0

I was charged $365.89 and I had the u haul truck for 6 hours

Mary A. 
Clasificación:
5.0

Such a pleasure to work with this location. Super friendly!

Riku P. 
Clasificación:
5.0

Dottie provided amazing customer service. I'll be back.

Scott S. 
Clasificación:
5.0

Dotty was very nice.

Bobby J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keke S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas P. 
Clasificación:
4.0

That lady Dottie, she is an awesome person, that help us out in a sweet efficient way, even when she had three customers ahead of us. Bless her heart, you have a great worker.

JUAN R. 
Clasificación:
5.0

Dottie is an amazing representative of U Haul !!! THE BEST !!!

michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher G. 
Clasificación:
4.0

El cliente no dejó un comentario.

William N. 
Clasificación:
5.0

Dotti is super friendly, helpful, and provides great guidance. Highly recommend this location and its people.

Steve E. 
Clasificación:
5.0

Excellent service and attention to my needs

Charles K. 
Clasificación:
5.0

Dot was such a pleasure to do business with. She made the process pick up and drop off so easy and will always return in future if needing a rental. Sure you see many reviews like this prasing how nice she is and how well she conducts her business for the company.

Angela L. 
Clasificación:
5.0

very professional and exelent customer service one of the best locations and very organized clean and nice facility👍👍👍👍👍

Manuel O. 
Clasificación:
5.0

Dottie was very helpful.

Consuelo S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David K. 
Clasificación:
5.0

Had an awesome experience. The owner of this location was so kind and helpful.

Michael H. 
Clasificación:
5.0

Dotty is the best, I have been coming here for many years and have always known for dotty to go the extra mile for us. Thanks I highly recommend this location

Victor R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen B. 
Clasificación:
4.0

The lady we dealt with was very nice.

Candess T. 
Clasificación:
5.0

Clone Dottie and put her at every U-haul location. She was Fantastic.

Alfred M. 
Clasificación:
5.0

Donna is the reason I went through the effort to write this review.

Michael T. 
Clasificación:
5.0

El cliente no dejó un comentario.

eric G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Griffith G. 
Clasificación:
5.0

Dottie was extremely helpful. We would use this location again in the future.

Jana T. 
Clasificación:
5.0

Dottie was fantastic! Great communication and very friendly!

Suzie M. 
Clasificación:
5.0

Dottie is the best. She's an asset beyond words.

Adam B C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Celia R. 
Clasificación:
5.0

After not getting a rental from cathedral city location which I had made reservation the night before and not being helpful I called lumbermans in Palm Springs which has uhaul rental trucks spoke to Dottie White and they had available truck Dottie was very professional friendly and very helpful and detailed to explain the rental contract she's an excellent representative for Uhaul company 100 percent satisfaction.

Wigberto R. 
Clasificación:
1.0

I was supposed to pick up in cathedral city at 7am , they changed it to Palm Springs location. Which is 35 minutes out of my way then had to double back to load truck. Palm Springs doesn't open until 9am. Get there and truck still needed to be cleaned . Gas tank only at half tank. We finally left Palm Springs at 10:15am making our move very very delayed. I never received any texts on where to drop off. Zero communication.

Kathleen P. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shane G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cooper J. 
Clasificación:
5.0

No comment on what can be improved. Donna Metzger was a joy to work with. She was extremely helpful and kind throughout the cargo van rental process. ¡Gracias!

PABLO H. 
Clasificación:
5.0

Nothing to improve everything was great especially the worker she absolutely great

Greg G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kim M. 
Clasificación:
5.0

Easy no hassle

James H. 
Clasificación:
5.0

Dottie is exceptional. She is the consummate professional and thorough. She has earned my respect ten fold.

DANIEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel A. 
Clasificación:
5.0

Easy drop off location, friendly service and very clean

John L. 
Clasificación:
5.0

Dottie was great fantastic service

Mitchell H. 
Clasificación:
4.0

Dottie had great customer service

Leon H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael V. 
Clasificación:
5.0

Dottie is amazing! A huge asset for this company. She gets the job done efficiently, professional and she takes care of her customers.

Pamyla L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gracie J. 
Clasificación:
5.0

El cliente no dejó un comentario.

paul S. 
Clasificación:
5.0

Very clean vehicle. It was an easy in and out experience. Van had excellent AC which is crucial to Palm Springs. I would definitely rent here again.

Karen N. 
Clasificación:
5.0

Exceptional customer service and support.

Michael G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jonathan C. 
Clasificación:
5.0

Dottie is amazing, she's very good at what she does.

EDWARD V. 
No se han enviado comentarios para esta ubicación.

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