Customer Reviews for Donaldrene Property LLC
(U-Haul Neighborhood Dealer)

59 reviews

2091 J A Cochran Bypass Ste G   Chester, SC 29706

(803) 385-9185

Office Hours

  • Monday - Friday:
    10:30 am - 1 pm / 2 pm - 5 pm
  • Saturday:
    10:30 am - 1 pm / 2 pm - 2 pm
  • Sunday:
    Closed

Services at this Location:

Contact Us

(803) 385-9185

2091 J A Cochran Bypass Ste G
Chester, SC 29706

Services at this Location:

Office Hours

  • Monday - Friday:
    10:30 am - 1 pm / 2 pm - 5 pm
  • Saturday:
    10:30 am - 1 pm / 2 pm - 2 pm
  • Sunday:
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Phone number displayed on facility.

Warren Rusty Pemberton 
Rating:
4.0

Nothing

Richard Fumich 
Rating:
4.0

Actually fix your truck with no working AC, rented this same truck a little while back, had, broken side mirror and no working AC then too. Using Penske for any future needs, ridiculous. Very dissatisfied with the truck, I've used Uhaul for many years but I'm done now.

Robert Scheilding 
Rating:
1.0

What can y'all do to improve for the next customer is be honest and more truthful I paid a $100 deposit for a $19 dollar U-HAUL I goes to look at my order to see why I didn't get my deposit back in the system it says my total came out to be $83 and some change some body math is not mathing correctly

Jalisa Price 
Rating:
3.0

Needs to be more visible where key drop off is and like to never got any one to answer the phone.

Ellen Dowell 
Rating:
5.0

Customer did not leave a comment.

Teresa Hill 
Rating:
5.0

Great people there.

Robert Scheilding 
Rating:
5.0

Customer did not leave a comment.

David Jordan 
Rating:
5.0

Nothing.

james hempel 
Rating:
3.0

We used the drop-off by phone and left the key in a drop box. We never spoke with an agent.

Stacey Whitaker 
Rating:
4.0

Customer did not leave a comment.

Vanessa Zaun 
Rating:
4.0

Customer did not leave a comment.

Randy Tiller 
Rating:
4.0

Customer did not leave a comment.

Lee Pruitt 
Rating:
4.0

Customer did not leave a comment.

Edwin Polk 
Rating:
5.0

Customer did not leave a comment.

Vanessa Jones 
Rating:
1.0

They were never there to help me with anything and when someone was she had no idea what she was doing. So I incurred all kinda charges I shouldn't have and ended up with a bill of almost 500$

Rebecca Peeler 
Rating:
3.0

Customer did not leave a comment.

LEE PRUITT 
Rating:
1.0

Just a terrible location.

Corey Humphries 
Rating:
3.0

The lockout to tightened down to lock trailer to ball was seized up , I had to purchase a pair of Channel locks at a price of 36.00 dollars to tightwn the lock nut, and to unscrew the locknut at drip off. At drop off the attendant also tried to unscrew the locknut and could not with out channel locks

Robert Bruton 
Rating:
5.0

Customer did not leave a comment.

Chassiti Miller 
Rating:
1.0

Get help that is more knowledgeable and not spaced out

Dan Blum 
Rating:
3.0

Tow dolly prices are high. Too High for less than 2 hours of usage.

aldenclint willis 
Rating:
5.0

Customer did not leave a comment.

Mark Pickard 
Rating:
1.0

Customer did not leave a comment.

Raisel Sosa 
Rating:
5.0

Nothing

SANDRA HINTON 
Rating:
5.0

Stock furniture blankets and throw out the ones with holes.

David Sovde 
Rating:
5.0

Customer did not leave a comment.

Linda Laney 
Rating:
5.0

Customer did not leave a comment.

Russ White 
Rating:
2.0

This place is a pitiful representation of a uhaul business. Now this contract number 87068880 has now been charged $24.62 for something I'm not aware of. The dude wanted to charge me $49 for a piece of small glass in the loading area which we cleaned up and the gas tank had more gas in it than when I picked it up. Can you get my money returned?

JAMES WILSON 
Rating:
3.0

Check trailers make sure everything working there was a light out on tralier

Amanda Alcala 
Rating:
1.0

I was charged an extra day when I turned in the uhaul. This location forgot to put the drop box in the front of the store. They were nonchalant about their mistake and didn’t care they I was charged extra because of their mistake. I will not Recommend this location to anyone!

FELICIA MILLS 
Rating:
5.0

The down fall was I reserved a 10ft but on pick up could only get a 20ft or a 15ft but they did accommodate me the 15ft the tank had 1/4 of gas and ion drop off it had 3/4 in it and I was told I would be refunded if I over filled it .I never got my refund

Edward Conrad 
Rating:
5.0

Customer did not leave a comment.

Heather Newell 
Rating:
5.0

Customer did not leave a comment.

TYSHERIA SANDERS 
Rating:
3.0

Make sure trucks are clean and ready for next renter to uses. Also have a clear and defined spot to drop keys off.

DANIEL LOPEZ 
Rating:
5.0

Everything was great!!!!

TENESHA BOWSER 
Rating:
3.0

Customer did not leave a comment.

ANTHONY HARRELL 
Rating:
5.0

Customer did not leave a comment.

Lawrence Leonardi 
Rating:
5.0

Customer did not leave a comment.

Wayne Mcswain 
Rating:
5.0

Customer did not leave a comment.

Adam Quilty 
Rating:
5.0

Customer did not leave a comment.

Kevin Keefe 
Rating:
5.0

Customer did not leave a comment.

Stephanie Love 
Rating:
5.0

Customer did not leave a comment.

april dunifer 
Rating:
5.0

quick efficent pick up; no probklems; great work!!!

Tasha Shelor 
Rating:
4.0

Customer did not leave a comment.

Tawanna Graham 
Rating:
5.0

NA

John Culpepper 
Rating:
5.0

Customer did not leave a comment.

ANDREW DERSTINE 
Rating:
1.0

I picked this location because it was the one that opened the earliest in the area, at 9:00am. I also had my fiancé and mother in town to help me with this mover. At 9:15am, there were 3 customers, including myself, that were waiting. I called UHaul Customer Service to get help with the location. While waiting for a representative, a local policeman drove up and tried to call the owner as well. Someone finally arrived and the store at 9:45. I left the location at 10:02am, very disappointed and angry. As I told my representative, due to that experience, I would not be using UHaul again and I would not recommend them. I did receive a $50 credit back to my account, but I was late to my location to pack my belongings and felt rushed during that time.

Kelsey Swatzyna 
Rating:
1.0

Was not able to receive the key to the vehicle. Uhaul CS rep were no help and 2 were rude. The owner of the location was nice and apologetic. However I lost money and time because I wasn't able to meet my deadline. I'm very disappointed in the service I received from Uhaul.

Alfreda Grant 
Rating:
3.0

Customer did not leave a comment.

Erich Franck 
Rating:
5.0

Customer did not leave a comment.

Yashica Evans 
Rating:
5.0

Customer did not leave a comment.

Tirelle Rice 
Rating:
5.0

Unlimited mileage

SWANSON cAMPBELL 
Rating:
5.0

The personnel who is very knowledgeable and helpful with getting me the right equipment and getting me out and on my move fast

Scott Grinter 
Rating:
5.0

Very nice and fast

Willingham Nance 
Rating:
5.0

Customer did not leave a comment.

Shelia Minter 
Rating:
5.0

Customer did not leave a comment.

WILLINGHAM NANCE 
Rating:
5.0

The office was late opening and there was not a Dropbox but luckily there was an employee waiting for the manager to get there to open and she took my keys nd paperwork so I wasn’t any later for work then I already was since the night before there wasn’t any Dropbox to put the keys in I was forced to come back.

Juanita Warren 
Rating:
3.0

I did not know they were a U-Haul location. They have signs and stuff now so you know. The staff was very friendly and helpful. They checked us out quickly and we were on our way. I would definitely rent from them and recommend them.

Phillip Pierro 
No reviews have been submitted for this location.

Additional Services at this Location

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  • Trailers & Towing

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