Comentarios de los clientes para Don Jerry X-Plo E-Z Sto

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Don Jerry X-Plo E-Z Sto

Clasificación general:

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FRANZ P. | Overall Experience |
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Thanks, I'm sure we'll be needing your services in the future.

Lori B. | Overall Experience |
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El cliente no dejó un comentario.

BETH A.
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El cliente no dejó un comentario.

robert R.
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El cliente no dejó un comentario.

Peter I.
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Very accommodating

Perry W.
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El cliente no dejó un comentario.

ALENNA B.
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Our experience with UHaul was a complete disaster. We will be sending a customer complaint describing the exact disaster that happened. But, we were wrongly informed by every employee in Uhaul, we then could not get ahold of UHaul for close to a month while they had all of our things in the UBox, our UBox was delivered to the wrong location and nothing was done to remedy the situation as we had to go and tow the UBox ourselves anyways. This company is complete trash and they cannot even begin to say that they have customer service of any kind. They are only here to make money and they will FUCK YOU at any time they can.

Lisa S.
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My belongings were delayed 6days in transit. The boxes had roaches in them. The uhaul site closed early and was completely unapologetic—-I almost did not get my belongings for another 4 days. My vacuum cleaner fell out of the box and moving help failed to even apologise. I canNOT recommend this service in any form.

Judy A.
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El cliente no dejó un comentario.

BETH A.
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Best place in town!

Thomas C.
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Incredible customer service extremely friendly probably one of the best U-Haul rental operations I've been to in years. I would highly recommend you please give accolades to the uhaul dealer

Tami R.
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The rental was easy, fast, and best customer service by far. I will continue to use this location for future and highly recommend to friends and colleagues. Joni was a pleasure to work with!

BETH A.
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Always friendly and helpful

Tonda W.
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El cliente no dejó un comentario.

Candice P.
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El cliente no dejó un comentario.

Jeremie L.
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El cliente no dejó un comentario.

Greg M.
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They took great care of us. Needed a trailer to move our daughter into college. They got us exactly what we needed at a great price

Norman H.
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Very helpful

jennifer S.
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El cliente no dejó un comentario.

Bruce B.
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You did a great job the people great

Jim D.
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I received very poor information and advice from UHaul 800# and they had my order all wrong. This resulted me having to travel 2 1/2 hours over to this site only not to be able to use the UBox. It was a miserable situation that Jennifer and the other staff helped me resolve. The site was great. UHaul bookings and scheduling put them and me in a bind. The Site was excellent, UHaul was below average.

Richard S.
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The day before I was to leave on this cross-country 2-day move, I switched to this location from Drew Automotive U-Haul, which was terrible! I'm so thankful Don Jerry X-Plo U-haul is in Plattsburgh and had a well- maintained truck available. You should withdraw any rights for Drew Automotive to rent out U-hauls, though.

linda S.
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El cliente no dejó un comentario.

Cheryl F.
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Just have furniture dolly available, I had to drive over an hour to pick one up

Marvin E.
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El cliente no dejó un comentario.

Patrick A.
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Don Jerry U-Haul place provided an outstanding service. Clean vehicle, friendly staff, on time services. Glad that we used his place to get U-Haul vehicle. Thank u U-Haul. USA Luge National Team coach Patrick Anderson.

Mark W.
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El cliente no dejó un comentario.

Daniel D.
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Always A++ when dealing with this location.

sonya F.
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El cliente no dejó un comentario.

Richard B.
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El cliente no dejó un comentario.

Kevin H.
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El cliente no dejó un comentario.

John H.
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El cliente no dejó un comentario.

Shannon G.
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Ubox was the most affordable option for moving from LA to NY. We are extremely happy with every person that helped us along the way. Thanks to Jacob for your help and everyone on the phones. Everyone we dealt with were pleasant and helpful, met all our needs and made the experience completely stress free.

Inderveer S.
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Great friendly and quick customer service!!!

Erica P.
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El cliente no dejó un comentario.

JEREMY L.
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The price is about 20 percent higher than any other competitor

AL-QAIYUM P.
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El cliente no dejó un comentario.

James B.
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El cliente no dejó un comentario.

David P.
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rt front tire is bald and has metal from belt showing. Other than that truck ran very good.

MIke S.
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El cliente no dejó un comentario.

Scott C.
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Very helpful and friendly. Offered to assist in hookup and again when returning.

Randy D.
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El cliente no dejó un comentario.

Raymond W.
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Staff was very accommodating, even though we called that we were running late due to snowstorm that hit NYS, they waived the late fee. Very nice people.

Randy D.
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El cliente no dejó un comentario.

mike S.
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El cliente no dejó un comentario.

Gary W.
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Good Rental, clean well maintained vehicle. 2000 miles and no issues

Randy D.
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Nothing , JonI is wonderful to deal with

Mike S.
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El cliente no dejó un comentario.

nancy W.
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El cliente no dejó un comentario.

Mike S.
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El cliente no dejó un comentario.

Gary B.
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El cliente no dejó un comentario.

Kevin D.
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Nothing to improve. The agents were friendly, professional, and efficient.

Kaylyn I.
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Leaving NY was fine, once my uhaul got to CO it was a mess. Also customer service for the 1-800 number is not very helpful and are rude

Nicholas N.
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El cliente no dejó un comentario.

rosemary B.
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Excellent customer service. Fast transactions and friendly service. Definitely where I will be going for my future moving needs even though there are other locations throughout the city!

Lisa C.
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From the location on Military Turnpike. There is not anything that could have been done to improve the quality of service I received from this particular location! Great Service!

Brad B.
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Joni was extremely friendly and helpful. Went out of her way to make sure I had what I needed. A very good experience during a stressful time.

James S.
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I removed the additional rental items from the website order and it showed as them not being on my order. When I went to pick up the truck they were showing as being ordered still. They did remove most of the extras because they weren't available anyway. We were charged for an extra dolly that was not in the truck. I feel that the dolly's should be included in the cost of the rental.

Imani S.
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Extremely disapointed with uhaul service i have returned my trailer 2 weeks ago and im still waiting on my money return for my deposit on top of thatwhen i booked my reservation i got the run around saying i didnt reserve and then they didnt have a available trailer when i went to pick honeatly i want some type of refund cause this is rediculous

Danielle B.
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El cliente no dejó un comentario.

Andrew H.
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El cliente no dejó un comentario.

Kyle K.
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Shipping and arrival notification of Uhaul was great. However pickup of our pod was terrible. I called 5 days in advance to setup a pickup. I was originally told there are no trailers in Plattsburgh available until aug 7. I said ok well can we pickup a trailer anywhere near Burlington and drive to pick up the box, I sat on hold for near an hour and then was told they had made some calls to neighboring Uhaul and I would hear back. I called back on the 31st and asked if they could look up my notes by phone number. She said there's no notes on contract showing up for my number which was the only number given with this Uhaul order. I explained the situation she said oh I know who you are yes you're good there's a trailer in Plattsburgh for you. I arrived in Plattsburgh on Aug 1st to be told that my reservation has been bumped by some one not at the Plattsburgh location and our trailer left 5 mins ago. We can't pick it up today. Then after another hour of waiting we are told they have a double trailer we can use. We moved our pod back to Vermont. We asked if we could then return our trailer at a Uhaul in Vermont, they said absolutely not it must be driven back. So we have to bear the cost of fairy and driving all the way back to Plattsburgh. Hours later I receive an invoice showing charges of 34$ for missing pads and 10$ for rental. Then a total charge of 551$. What is going on here? What kind of 3rd party companies are you dealing with? This is absurd, terrible experience. I will be using your competitors for my next move.

Connie M.
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El cliente no dejó un comentario.

Tom C.
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Staff was friendly and courteous. We needed a 15' truck and an appliance dolly and couldn't get the 15' truck anywhere but here. They tried to give me a regular dolly, but then comped us the price of it since we had to go to another location to pickup the dolly. It would've been great to have everything at one place so I didn't have to run around. The staff was nice about it, but it doesn't make the inconvenience and the running around we had to do any less

Mike S.
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El cliente no dejó un comentario.

William D.
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El cliente no dejó un comentario.

MIke S.
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El cliente no dejó un comentario.

brian W.
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great place to rent from

Shawn W.
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Excellent service.

jim N.
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Agent-knowledgeable, professional, courteous.

Jennifer A.
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El cliente no dejó un comentario.

Dana R.
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Very pleasant staff. Would rent from them again without hesitation.

boswell B.
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Best service in town .

mike S.
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El cliente no dejó un comentario.

brooke C.
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We have used this UHaul location numerous times. Always excellent service, and the employees even employ their great humor, so it's a “win,win”!

dan C.
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staff went above and beyond to get me a trailer that would fit my needs,(not what I had ordered).

mike S.
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El cliente no dejó un comentario.

Laurel C.
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The whole process with U-haul was quick and easy online, the staff here was fantastic and helpful, and the movers that we used through the online set-up were the best that we have used! I will definitely be using this U-haul site again for my next move!

Kevin S.
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El cliente no dejó un comentario.

Kodi G.
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Couldn't check in mobil told me to go Inside when the store opens at 7am, it was 8am and you aren't open on Saturday's. No direction on where the keys were. Found them in the truck, I took the truck @1230 pm. Returned it called to let you know it was back. Spent 20 minutes on hold. Then get a notification saying I picked up the truck at 2pm called and let you know I had already returned it. Piss poor operation, mobile check in sucks I'll never use that location again.

Anita B.
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I can't think of anything you can do to improve your service.

Maria S.
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El cliente no dejó un comentario.

jesse M.
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Straps frayed, difficult to feed through ratchet head, otherwise, a great experience

Gina B.
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The staff at Don Jerry X-plo were fantastic! Your online customer services representatives were terrible. My truck was not ready and after being transferred to 4 different people, the final lady told me "it was too early" for her to be solving problems. Shame on her. If you give your customers a phone number for someone who will answer it 24/7, they should answer it. I called that number, nobody answered. I left a message and still haven't received a return call.

Sandra M.
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If a smoker rents a van, you need to air it out to the next renter doesn't smell the smoke.

chris C.
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El cliente no dejó un comentario.

HAROLD L.
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El cliente no dejó un comentario.

Monica P.
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Truck was old

Desiree H.
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El cliente no dejó un comentario.

MIke S.
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El cliente no dejó un comentario.

mike S.
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El cliente no dejó un comentario.

Robert H.
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El cliente no dejó un comentario.

Jeff G.
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Nothing everything was great

mike S.
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El cliente no dejó un comentario.

mike S.
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El cliente no dejó un comentario.

Mike S.
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El cliente no dejó un comentario.

mike S.
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El cliente no dejó un comentario.

CAROL H.
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El cliente no dejó un comentario.

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El cliente no dejó un comentario.

Pam R.
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none thing

mike S.
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Great Service as always !

mike S.
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Joni and Jennifer always go above and beyond my expectations. Fast, friendly and professional staff. Always great doing business with X-Plo

Ann G. | Overall Experience |
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employees were fabulous. The UBoxes were great...stored items for a year everything was just like when it was loaded.

ALLAN B. | First Impressions |
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The lady at the counter was quick, friendly and and pleasure to work with..thanks a bunch

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