Customer Reviews for Dom's Gulf Services LLC
(U-Haul Neighborhood Dealer)

452 comentarios

500 McNeilly Rd   Pittsburgh, PA 15226
(Serving Dormont Mt Lebanon Castle Shannon Brentwood Whitehall Baldwin)

(412) 388-1502

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 3 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(412) 388-1502

500 McNeilly Rd
Pittsburgh, PA 15226
(Serving Dormont Mt Lebanon Castle Shannon Brentwood Whitehall Baldwin)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 3 p. m.
  • Dom.: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

El cliente no dejó un comentario.

Louis D. 
Clasificación:
5.0

The only issue that I have is that I did not need the insurance as I have insurance to cover my rentals and was charged for it.

KEITH T. 
Clasificación:
2.0

The lot wasn't really big enough to comfortably seat the truck, and I wasn't able to put fuel in the tank without personnel there

Sterling S. 
Clasificación:
5.0

Very good

Carlos R. 
Clasificación:
5.0

Excellent customer service at Dom's Highly recommended !

John P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ryan L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward L. 
Clasificación:
5.0

Corteas staff and excellent service

Allam A. 
Clasificación:
2.0

I tried to do all transactions via phone and when I got to key code the directions were to see attendant. When I went in and the guy working was rude and not helpful. First he said he can't help me then when he reluctantly got up to open key box he wouldn't give me the key until I finished my transaction on phone. Wouldn't I have had the keys if I was given the code? He was just rude! I will never go back to that location.

Londa N. 
Clasificación:
3.0

El cliente no dejó un comentario.

Paul T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC B. 
Clasificación:
2.0

The back was not swept out and the fuel gauge does not work. I filled the tank to the brim upon return and was charged for 4 gallons of gas even though I only drove 7 miles. How do you use 4 gallons of gas while driving 7 miles. $25 was stolen from me.

David P. 
Clasificación:
5.0

Was very kind and great dealing with.

David H. 
Clasificación:
5.0

El cliente no dejó un comentario.

William Z. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sally C. 
Clasificación:
3.0

Truck had no engine power and the back was not swept clean. I requested a furniture dolly but the location had none. I like the location close to my house.

georgette S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tori M. 
Clasificación:
1.0

This is a small lot. I noticed my invoice had a $50.00 Cleaning Fee and when i called to inquire i was informed it was because i blocked the Dumpster. Told me it is in the comment section but i still can't find it. As someone who rents from UHaul all the time i would like a call from a uhaul rep.about this issue. 412-874-8217

Chuck D. 
Clasificación:
2.0

Even though I was late due to the snow storm we had in the last 12+ hours 03/12/2022 I had my reservations for 4 days at 9am sat. I did not cancel so I was coming my uhaul was not clean at all or ready meaning very dirty vehicle messed with my anxiety also when I got to my first stop to use the uhaul I had to use a broom to get snow off my truck also had to pour hot water on it so it could open because it was frozen shut the people there were okay but a tad bit useless being as though I've never been to that location I would have preferred any other pick up place than this one they should detail those trucks asap and get people a lil happier to do their jobs with full description I was a tad bit pissed off but I couldn't afford to not use the truck.

Shierra E. 
Clasificación:
1.0

Charged me for two days of service when I returned the day I picked it up. I called corporate who said that was handled by the store. When I called the store the guy wouldn't even talk to me and said i had to talk to corporate. I called corporate back and they said this should not be happening. Go to another location.

Patrick S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sarah S. 
Clasificación:
5.0

They were super friendly. It was easy pickup and drop off. Would definitely recommend!

LORI L. 
Clasificación:
1.0

I was told I wasn't allowed to park my vehicle in their lot. The truck was dirty and had stuff key in the cab. The windshield wipers were falling apart. After I left I called to find out the weight limit and after debating with them when they told me the didn't know they then told me it was 8000 lbs. I then found the correct weight limit in the truck, which was 4100 lbs. when I returned I was left sitting in the lobby for 20 minutes because the owner wasn't there. When the owner returned he was incredibly rude and charge me a $30 cleaning fee for 1 piece of plastic wrap left inside the back of the truck. I will never use this location again !

Sara H. 
Clasificación:
5.0

Very nice and economical.

Vinothkumar S. 
Clasificación:
3.0

store person was very polite... i was in an out back in the same day, no discount, felt i was a little over priced, didn't go far , i understand if prices go up but 74.00 + 20.00 in gas that was 1/4 tank less than paper work, confused a little -should ask customer up front if they want the insurance -should make sure fuel guage is accurate on print out for customer -should ask customer if need blakets/or dolley if not with vehicle other than that great service!

Gregory D. 
Clasificación:
4.0

The process was quick and the truck was ready. It is a gas station so they only have a few trucks

Carlos Enrique L. 
Clasificación:
3.0

They told me I could drop it off wherever. Closest to my drop off location. But that was not the case.

Ryan P. 
Clasificación:
5.0

Excellent experience/ Professional with quality equipment

Mark S. 
Clasificación:
3.0

El cliente no dejó un comentario.

DAVID P. 
Clasificación:
5.0

Nothing needs to be done at this place.Owner of this business was so great on the service i asked for. AAA +....5 stars

ANTHONY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
3.0

El cliente no dejó un comentario.

charles Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel B. 
Clasificación:
5.0

The reservation process has been a nightmare, but the location manager, Lou, has done a great job of defusing the problem.

DANIEL Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

George W. 
Clasificación:
1.0

The conditions of my uhaul were poor. Upon arriving to my location and opening the back, the conditions were filthy. We had to spend time cleaning the back of the truck prior to loading furniture because there was so much debris. The loading ramp was broken, and the experienced movers were unable to fix it. This led to dangerous conditions for them, as the ground was wet and they had to jump on/ off the truck. Highly disappointed

Lauren S. 
Clasificación:
4.0

I had trouble getting thru the online check in process, but I called the 800 number and they did a fantastic job assisting me throughout the entire process! Not all the equipment I needed was ready. The owner was able to find 2 furniture movers for me, but no dolly. I was quickly refunded for the dolly when I returned the truck.

JAMES K. 
Clasificación:
1.0

Look they are trying to take extra money from me I called and they were like no answer

Theresa M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kurt H. 
Clasificación:
5.0

Quick in and out, gas available right there. It'sa win win

Michael P. 
Clasificación:
5.0

Clean truck. Person at Doms Gulf is awesome!! Nice person and quick service

Thomas W. 
Clasificación:
5.0

El cliente no dejó un comentario.

David D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dean D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lauryn G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel B. 
Clasificación:
5.0

El cliente no dejó un comentario.

George P. 
Clasificación:
5.0

They were great. I explained how online I couldn't rent the uhaul for more than 24 hours and needed it all day Friday and Saturday. They worked with me and were able to get me what I needed so I was stranded.

Douglas D. 
Clasificación:
1.0

The owner needs to not make hateful comments about mexican people. The whole experience made me uncomfortable.

Jay K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe W. 
Clasificación:
3.0

to expensive

andrew H. 
Clasificación:
5.0

Excellent service and very nice people. This is now my primary pick up location.

Paul S. 
Clasificación:
4.0

Online approval to pick-up truck and get keys took close to 10 minutes. This is too long. Should be much faster.

Joseph B. 
Clasificación:
2.0

Truck had 1/8 tank of gas. I had to fill with gas before leaving the location. I reserved a 15ft truck at a location closer to me but received a call the night before telling me I would need to go to another location farther away. No one inspected the truck or reviewed paperwork with me before leaving.

Dwayne M. 
Clasificación:
4.0

El cliente no dejó un comentario.

John S. 
Clasificación:
5.0

Attendant answered all my questions.

eugene M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen S. 
Clasificación:
5.0

Dom's Gulf is great. Good people!

William C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Khaleah T. 
Clasificación:
5.0

Everyone at the location was friendly and knowledgeable. Any question I had was answered right away with professionalism. I will definitely be back next time I need to rent a truck. Thanks guys, it's very appreciated.

Antonio T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christina N. 
Clasificación:
3.0

There were candy wrappers left in the vehicle that I felt obligated to throw away because I didn't want it to be a reflection how I maintained the vehicle. There was also a dolly left in the front seat and one was inside of the truck that led me to believe the vehicle was not inspected upon its return to that location. There were also blankets thrown in balls in the “moms attic” so I wasn't able to utilize that space.

Alisha B. 
Clasificación:
5.0

Doms Gulf on McNeilly Rd was great.

David Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shailesh M. 
Clasificación:
3.0

Online process re:alt phone number to get code for key box was ridiculous as my alt phone numbers were not available.

Carla D. 
Clasificación:
1.0

Was supposed to be contactless pickup. Had to go inside. Made me sign paperwork even though I was using the app to check in. Was not given any furniture pads until I asked.

Michael S. 
Clasificación:
1.0

Improve your service more and have item more expected. I did not receive Dolly or Furniture Cover which it was supposed to be there from online order.

Natasha M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Diane W. 
Clasificación:
5.0

Manny was excellent.....knowledgeable

Louis G. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHASHI K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Terry P. 
Clasificación:
3.0

Side view mirror spun like a top. They only said that the guy was suppose to fix it. Very dangerous driving. WHO CHECKS YOUR TRUCJS!????????

Mark F. 
Clasificación:
4.0

The moving truck was on empty when I received it. I only had a short trip to perform. I only put 5 miles on the truck. I was charged about $10 more than quoted. Not a big deal...

Ken S. 
Clasificación:
3.0

El cliente no dejó un comentario.

EMILYELIZABETH S. 
Clasificación:
5.0

Attendant was very helpful and polite.

carol M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald G. 
Clasificación:
5.0

I originally signed up at a different location, but U-Haul didn't clearly notify me that I had to come to this U-Haul location. I first went to the original location who told me to go somewhere else.

Steve C. 
Clasificación:
1.0

El cliente no dejó un comentario.

Nikolaos S. 
Clasificación:
2.0

The back of the truck smelled like there were wet dogs in the back and it was unbearable. The smell rubbed onto some of my furniture. The whole bottom of the truck was coated in dirt. It was disgusting. I would give it 1 star but I made it 2 because of the location.

Kenneth E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Beth H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig W. 
Clasificación:
2.0

Confusing process. I signed up for mobile check in and I had to end up speaking with the rude old man that ran the shop. When I dropped it off, the kid working the counter had no idea what to do. Very unreliable on both ends. Visor on driver side was broken and kept falling down, obstructing my vision and distracting me. Overall, would not rent from them again.

Jeremy K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark K. 
Clasificación:
4.0

Make note that lack of cell phone service in the area can slow the process, otherwise the check in went smoothly.

Matthew D. 
Clasificación:
2.0

Offered no help , had to hook up the trailer myself and there was no plug on trailer , had to go ask for one

John H. 
Clasificación:
2.0

El cliente no dejó un comentario.

Nicholas B. 
Clasificación:
4.0

Check to make sure all the lights are operable. Get the equipment ready for the customer, as I had to move a trailer myself to access the dolly and fish around for the 4 flat pigtail. Not a big hassle for me but maybe a less experienced customer might have an issue.

John P. 
Clasificación:
5.0

When I called to reseve

BRYAN B. 
Clasificación:
2.0

The clerk did not review the rental agreement or go over additional fees nor explain there was a time had to return. Ridiculous that a $20 rental ends up being over $100 for going 16 miles. I will no longer rent from Uhaul and I will be sure to express my dissatisfaction on social media. What a rip off.

Susan P. 
Clasificación:
4.0

It would have been nice if I was notified of the location change before I sat for 30 min. and had to call your 800 # The truck was fine.

James B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sarah S. 
Clasificación:
1.0

I reserved a pickup at a location said the equipment would be available when I got there it was not available I had to drive to a different location once I got to the other location the employee was very rude at the gulf location just completely disregarded everything I said

Jena K. 
Clasificación:
1.0

Please make sure that the owner is prompt with service and not working on something after he has taken your name and then lets you stand there to wait for him to get done doing something he just started working on. He was very crass too.

Gabrielle M. 
Clasificación:
5.0

Great location Dom was very helpful on picking the right size truck

CRISATINA P. 
Clasificación:
4.0

Lube all ratchet straps from car Dolly's, repair lights

Efrain B. 
Clasificación:
4.0

Steering wheel shook when breaking on highways Engine check light stayed on

Doug W. 
No se han enviado comentarios para esta ubicación.

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