Comentarios del cliente para Dominion Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Dominion Self Storage

Grado total:

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Matthew W. en

Grado:

The process couldn't have been easier. Thank you.

Tamika B. en

Grado:

El cliente no dejó un comentario.

John C. en

Grado:

El cliente no dejó un comentario.

Daniel J. en

Grado:

Vehicle rental cost is reasonable. $.99 - 1.29 per mile is NOT!!! Even a short trip equates to more than anyone expects to pay. Rental price is very deceiving!! Refilling the gas tank to where it was when you first picked the truck up, is also reasonable. The "per mile" cost will keep me from ever renting U-Haul again, or recommending, without warning.

John T. en

Grado:

El cliente no dejó un comentario.

Stephen P. en

Grado:

El cliente no dejó un comentario.

Daniel A. en

Grado:

El cliente no dejó un comentario.

James M. en

Grado:

El cliente no dejó un comentario.

Khalik P. en

Grado:

El cliente no dejó un comentario.

David W. en

Grado:

the mirrors would fold in while driving over 60 miles per hour on the interstate.

Winfield Jackson S. en

Grado:

You fine thank you

Bradley G. en

Grado:

The after hours key dropbox was clearly marked and located near the main office door. Plenty of parking for an easy stress free truck drop off.

Ronald N. en

Grado:

El cliente no dejó un comentario.

Lisa S. en

Grado:

El cliente no dejó un comentario.

Joel G. en

Grado:

Instructions for locating the keys. Fortunately it was open and they were able to point us to the lock box. Would be nice if "retrieve key from lock box in front of building" was added. Very frustrating. Otherwise it was a great and simple experience. Love the self serve way of getting it.

Blaine G. en

Grado:

El cliente no dejó un comentario.

LISA S. en

Grado:

El cliente no dejó un comentario.

Larry Q. en

Grado:

The people behind the desk could be friendlier. Truck was fine.

Joseph G. en

Grado:

El cliente no dejó un comentario.

Edward W. en

Grado:

El cliente no dejó un comentario.

Vickie F. en

Grado:

El cliente no dejó un comentario.

Stephen M. en

Grado:

El cliente no dejó un comentario.

Monica W. en

Grado:

Very thorough pick-up consultation.

John Y. en

Grado:

Staff was great and helpful. They also helped to attach the trailer I rented. I will definitely rent from this location again. Thank you!

Roger G. en

Grado:

El cliente no dejó un comentario.

James M. en

Grado:

El cliente no dejó un comentario.

Russell C. en

Grado:

Was charged $52.00 for a 1/4 tank of gas . And $$j25.00 for the blankets not being folded. Very excessive.will go to Ryder next time

Christopher H. en

Grado:

Not happy with change of location for pick-up and return, I had selected the original location because they were open when I needed to return the trailer on Saturday. New location shows hours as open on Saturday, butt in reality they close early. I assume the surveillance cameras could be used to verify return time if needed.

Trinette C. en

Grado:

I LOVE the service and the people are Pleasant.

Dalton B. en

Grado:

El cliente no dejó un comentario.

Jennifer S. en

Grado:

El cliente no dejó un comentario.

Brittany S. en

Grado:

They didn’t have my truck reservation at this location even though I had an email confirmation for this location. The lady walked me through cancelling my reservation that had been moved without notification and she got me set up in the same truck from her location.

Dennis F. en

Grado:

El cliente no dejó un comentario.

Kristin B. en

Grado:

I’ve used this location in the past at least 4 times and always had great over the top customer service. However this time the man working behind the counter was almost rude. He was busy at his computer for at least 5min before even acknowledging me. There was a very friendly lady at the storage counter who greeted me the second I got in the door, thankfully, unfortunately she works the storage side of the business. When the man finally was ready to help me he never made eye contact with me, he asked my last name and asked for my license, the first time he actually looked up at me was when I put my license pretty much in his face, that got his attention, he looked at me then and I just smiled thinking maybe now you’ll actually look at your customers. After this experience I probably won’t go out of my way to use that facility, there are plenty of U-Haul places around me. You need to find the woman who send to work there and bring her back!!

Steven M. en

Grado:

El cliente no dejó un comentario.

Danielle S. en

Grado:

El cliente no dejó un comentario.

William H. en

Grado:

Dawn, Valerie and Dale were just great to work with. All three were professional, courteous and willing to work with us during our move. We had a great experience.

LILLIAN M. en

Grado:

The woman in the office is wonderful. She is efficient, friendly and quick to respond. Throughout my mother's declining mental status, she was understanding and helpful. Great place.

Gigi K. en

Grado:

Manager was unprofessional/unconcerned. Checked out last day of the month, was told I wouldn’t be charged the next month’s rent, but was charged anyway, manager blew me off when I asked why.

Peggy & Richard G. en

Grado:

👍

DARREN W. en

Grado:

We had a very positive experience using your storage facilities. It was convenient for us because we live just a mile from your facility. The facility was away clean and very secure. Thanks!

BRIAN D. en

Grado:

Nice friendly staff. Good notifications via email and phone regarding bill due dates and changes. My climate controlled unit is insect free for the year+ I was there. Definitely recommend.