Great people came in on Sunday . Can't ask for better service.
Robert C.
Customer Reviews for Domain Management LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Laurie was great !!!
CHARLES T.Superior service. Don't Change a thing!
Doug C.Outstanding service!
Kevin K.Wonderful staff and extremely helpful. 100/10 ! Will definitely use again if needed!
Lexi K.Great location and great pricing. Was greeted with a smile and a firm hand shake.
Gene K.Great customer experience. Rare in today's business world. The Manager (LorI) really did a fine job in setting our reservation up! I will recommend this site to any person in need of a U-Haul type move! I rate this business a BIG 10! Jack
Jack R.I've rented three times in the last month or so and Laurie does a great job, knows the products and services inside and out and is very customer oriented. I would definitely recommend renting here.
Bradley G.Just dropped off trailer and never saw any person took pictures in checked in the U-Haul via MobilePhone.
Adam K.Everything was excellent!! Lori came in after hours to help me on my way.
Max L.Great service and communication.
Jesse B.No to improve. Laurie was great.
GEORGE F.Your dealer is exceptional, she deserves a raise
Richard B.Laurie was great! Thank you!
Richard C.Put wheel blocks in trailers
Christine G.Very happy with experience from beginning to end.
JOHN K.Way to overpriced to add an extra day, not even considering I returned it the same day just later. Cost as much as the initial rental almost, I will never be doing service with you all again. Not the places fault but the company, the place was fine.
Kyle B.Laurie made the experience a very positive one! I will be back for my next rental needs.
Karen M.Was impressed with all the equipment for moving.
Albert M.Great location to get a truck, trailer, and moving supplies!
Laurie S.The owner at this location was very helpful. Very quick transaction.
MICHAELDAVID B.Everything went smooth. Thank you
DANA H.Excellent service & great communication!
RICKIE B.Laurie went above and beyond it was cold and snowing, to help me
GEORGE F.Representative was friendly and helpful and came in on their day off to help me get the uhaul done.
JUSTIN W.Super friendly and amazing customer service. Laurie was such a nice lady she helped and explained all the paperwork and checked and made sure we were hooked up right and overall she was such a sweet lady.
Ronald M.We were treated kindly and Lori was very customer friendly. Would recommend her to friends snd family.
DARLENE D.Laurie is super nice and helpful. I really like this location.
RYAN D.Very good service
Martin D.None needed. Your representative was extremely pleasant, explained everything clearly, very easy to deal with! Definitely will recommend
Greg K.very professional and helpful
Rick K.Super easy to drop off, easy access, and great office communication.
RYAN D.Quick response, efficient, and person was personable. Nice to have drop off in Smethport.
Thomas M.Prompt and cheerful
Thomas M.Great customer service and very nice to deal with.
Paul B.Business wasn't open at 10am my scheduled pick up time even though their business hours state they open at 9. When they did arrive, they had to clean the uhaul from the previous user and go around and mark all the damage done by the previous user. It took an hour and half to get going from this location. This wasn't even supposed to be my pickup location. It was an hour away from my desired pick up spot. I booked the truck a week and half in advance and this location was the closest they could get!?!?
Robert M.Laurie was great and super helpful.
Russel S.very accommodating service!
Robert M.Great energy, enthusiasm and assistance. A wonderful experience especially in these times. Thanks for everything!
Orin J.Had some app problems when checking in. Wouldn't let me take a picture of the odometer and fuel gauge. It was just some kind of glitch and it worked itself out.
Lucas M.Dropped off on a Sunday so no one was there but the woman 'Lori' I spoke with was very nice!
rick K.Great customer service and staff is very friendly. They keep you informed of any changes needed and are very accommodating. Location is great and easy to find. Would highly recommend their services to anyone moving.
Dorette H.We ran into a little issue when exchanging our ball hitch. Lori was so helpful and let use some supplies. She was so nice. Would highly recommend her business.
Jacara R.Theres nothing you could improve the truck did its job well and the customer service was outstanding! Thank you guys for being there
Marc T.Great customer service! Will rent from this location again.
LAURIE S.Plow the driveway/parking lot.
ASHLY C.Great service! They have trucks, trailers, car haulers, dollies, and packing supplies.
Lauirie S.The only issue we had was the windshield wipers could have been better. It was raining and they kind of “bounced†across the windshield, not removing all of the rain. Other than that everything was perfect!
Dorothy K.Excellent customer service, flexible on hours to meet and pick up key. Would highly recommend.
Jeremy G.Very good went out their way to accommodate
Charlies D.Great costumer service!
Toby F.Lori was excellent> This is the first time I have used this location and will definitely come back. Lori was a pleasure to work with. She can out and helped me to set it up and make sure everything was taken care of properly. I was very appreciative of her efforts and will recommend her and her business to my family and friends.
John K.I pulled in and had tons of room to unhook. The lady even came in when they were closed. Very nice to deal with and perfect location. Easy in and easy out.
charles K.The staff was very friendly and professional. The rental/pickup process was handled quickly and the truck was clean and ready to go when I got there. Drop off was also quick and easy. I couldn't be more pleased.
John C.Great to have a U-Haul Dealership in town!
LAURIE S.Very friendly staff and great customer service! 10/10 would recommend!
Suzanne D.Lori was amazing! Super flexible with our changing plans during this crazy time. Couldn't have been nicer or more professional.
Charles S.easy to work with and location was convenient
Mark S.Great service, easy to find location.
Laurie S.There was nowhere to park except in front of garage bay door. Was so muddy we almost got stuck.
Michelle M.Lori did afresh job checking us out. Was very helpful.
Paul R.Lorie was extremely helpful and great to work with when checking out. Would recommend her and this site to others.
Paul R.Great customer service and assistance with anything needed
Corey M.Nothing! Amazing experience! Very professional!
Dawn O.