Customer Reviews for Domain Management LLC
(U-Haul Neighborhood Dealer)

134 reviews

156 East St   Smethport, PA 16749
(Across the street from Smethport Auto Wash, Near courthouse)

(814) 887-2101

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat: 9 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(814) 887-2101

156 East St
Smethport, PA 16749
(Across the street from Smethport Auto Wash, Near courthouse)

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Laurie was amazing to work with!! Highly recommend renting uhauls from her.

SUZANNE CHESEBRO 
Rating:
5.0

Customer did not leave a comment.

Daniel Seale 
Rating:
5.0

Laurie was fast to assist

Debbie Merriman 
Rating:
5.0

I love the service here and is I think the best if I need a U-Haul this is always where I will come to get it

Johannes Geeraedts 
Rating:
5.0

Customer did not leave a comment.

William Hilliard 
Rating:
5.0

I had a few issues with the truck. The check engine light came on 10 miles into my trip and never went off. Also, the fuel gage wasn't working properly - when I went to refuel before returning the vehicle, I ended up putting way too much gas in because the gage only showed 3/4 tank full when the pump turned off. 20 minutes later, the gage popped up to full. (I was supposed to return it at 5/8 of a tank).

Kerry Steele 
Rating:
5.0

Customer did not leave a comment.

Micheal Wilber 
Rating:
5.0

I will never recommend uhaul to ANYONE based off of my encounter with Kaylee, Calee(I do not care how you spell it.)

kris Neal 
Rating:
4.0

I did self return because the location was closed.

Denise Hale 
Rating:
5.0

Couldn't ask for better service!

Doug Covert 
Rating:
5.0

Customer did not leave a comment.

Gary Dahler 
Rating:
5.0

Customer did not leave a comment.

Doug Covert 
Rating:
5.0

Customer did not leave a comment.

Matthew Kline 
Rating:
5.0

Great customer service, easy location to return equipment.

LAURIE SMITH 
Rating:
5.0

Customer did not leave a comment.

Cathleen Costantion 
Rating:
5.0

Keep it up. Your doing great!

Doug Covert 
Rating:
5.0

Give a window of time for pickup for people who are traveling in and can't give an exact time for picking up the rental. Traffic from long distances plays a large role in when a rental can be picked up.

Evelyn Mealy 
Rating:
5.0

Great people came in on Sunday . Can't ask for better service.

Robert Cotton 
Rating:
5.0

Laurie was great !!!

CHARLES THOMPSON 
Rating:
5.0

Superior service. Don't Change a thing!

Doug Covert 
Rating:
5.0

Customer did not leave a comment.

Cliff Conner 
Rating:
5.0

Outstanding service!

Kevin Kilpatrick 
Rating:
5.0

Customer did not leave a comment.

alan stepp 
Rating:
5.0

Wonderful staff and extremely helpful. 100/10 ! Will definitely use again if needed!

Lexi Kimble 
Rating:
5.0

Great location and great pricing. Was greeted with a smile and a firm hand shake.

Gene Kontz 
Rating:
5.0

Great customer experience. Rare in today's business world. The Manager (LorI) really did a fine job in setting our reservation up! I will recommend this site to any person in need of a U-Haul type move! I rate this business a BIG 10! Jack

Jack Rosenswie 
Rating:
5.0

Customer did not leave a comment.

Brad Cowley 
Rating:
5.0

I've rented three times in the last month or so and Laurie does a great job, knows the products and services inside and out and is very customer oriented. I would definitely recommend renting here.

Bradley Gregg 
Rating:
3.0

Customer did not leave a comment.

Melissa Shelley 
Rating:
5.0

Just dropped off trailer and never saw any person took pictures in checked in the U-Haul via MobilePhone.

Adam Kruger 
Rating:
5.0

Customer did not leave a comment.

Robert Grimes 
Rating:
5.0

Everything was excellent!! Lori came in after hours to help me on my way.

Max Linane 
Rating:
5.0

Great service and communication.

Jesse Banks 
Rating:
5.0

No to improve. Laurie was great.

GEORGE FETSKO 
Rating:
5.0

Your dealer is exceptional, she deserves a raise

Richard Burdick 
Rating:
5.0

Customer did not leave a comment.

Chris Benjamin 
Rating:
5.0

Customer did not leave a comment.

Chris Benjamin 
Rating:
5.0

Laurie was great! Thank you!

Richard Colosimo 
Rating:
5.0

Customer did not leave a comment.

Robert Falk 
Rating:
5.0

Put wheel blocks in trailers

Christine Greene 
Rating:
5.0

Very happy with experience from beginning to end.

JOHN KIGHT 
Rating:
4.0

Customer did not leave a comment.

Benjamin Babcox 
Rating:
3.0

Way to overpriced to add an extra day, not even considering I returned it the same day just later. Cost as much as the initial rental almost, I will never be doing service with you all again. Not the places fault but the company, the place was fine.

Kyle Books 
Rating:
5.0

Customer did not leave a comment.

Eugene Kontz 
Rating:
5.0

Laurie made the experience a very positive one! I will be back for my next rental needs.

Karen Moses 
Rating:
5.0

Customer did not leave a comment.

Amber Miller 
Rating:
5.0

Was impressed with all the equipment for moving.

Albert Mathewson 
Rating:
5.0

Great location to get a truck, trailer, and moving supplies!

Laurie Smith 
Rating:
4.0

Customer did not leave a comment.

Matthew Eck 
Rating:
5.0

The owner at this location was very helpful. Very quick transaction.

MICHAELDAVID BOWLEY 
Rating:
5.0

Customer did not leave a comment.

Tracy Burke 
Rating:
5.0

Customer did not leave a comment.

WILLIAM WILBER 
Rating:
5.0

Customer did not leave a comment.

MICHAEL VENTRESCA 
Rating:
5.0

Everything went smooth. Thank you

DANA HANER 
Rating:
5.0

Customer did not leave a comment.

MICHELLE JACOBSON 
Rating:
5.0

Excellent service & great communication!

RICKIE BEAN 
Rating:
5.0

Laurie went above and beyond it was cold and snowing, to help me

GEORGE FAGGAS 
Rating:
5.0

Representative was friendly and helpful and came in on their day off to help me get the uhaul done.

JUSTIN WORK 
Rating:
5.0

Customer did not leave a comment.

Harold Mellott 
Rating:
5.0

Super friendly and amazing customer service. Laurie was such a nice lady she helped and explained all the paperwork and checked and made sure we were hooked up right and overall she was such a sweet lady.

Ronald Mclaughlin 
Rating:
5.0

Customer did not leave a comment.

JASON DAUGHERTY 
Rating:
4.0

Customer did not leave a comment.

JACOB RAUGHT 
Rating:
5.0

We were treated kindly and Lori was very customer friendly. Would recommend her to friends snd family.

DARLENE DAVIS 
Rating:
5.0

Laurie is super nice and helpful. I really like this location.

RYAN DAY 
Rating:
5.0

Customer did not leave a comment.

Kelly Haring 
Rating:
5.0

Very good service

Martin Dubeck 
Rating:
5.0

None needed. Your representative was extremely pleasant, explained everything clearly, very easy to deal with! Definitely will recommend👍🏽

Greg Knowlton 
Rating:
5.0

very professional and helpful

Rick Knauer 
Rating:
5.0

Super easy to drop off, easy access, and great office communication.

RYAN DAY 
Rating:
5.0

Quick response, efficient, and person was personable. Nice to have drop off in Smethport.

Thomas Milford 
Rating:
5.0

Prompt and cheerful

Thomas Milford 
Rating:
5.0

Great customer service and very nice to deal with.

Paul Batt 
Rating:
2.0

Business wasn't open at 10am my scheduled pick up time even though their business hours state they open at 9. When they did arrive, they had to clean the uhaul from the previous user and go around and mark all the damage done by the previous user. It took an hour and half to get going from this location. This wasn't even supposed to be my pickup location. It was an hour away from my desired pick up spot. I booked the truck a week and half in advance and this location was the closest they could get!?!?

Robert Miles 
Rating:
5.0

Laurie was great and super helpful.

Russel Safran 
Rating:
5.0

very accommodating service!

Robert Murphy 
Rating:
5.0

Customer did not leave a comment.

Joseph Taylor 
Rating:
5.0

Customer did not leave a comment.

Sherri Spaich 
Rating:
4.0

Customer did not leave a comment.

rick kauaer 
Rating:
4.0

Customer did not leave a comment.

Anne Fair 
Rating:
5.0

Customer did not leave a comment.

Kayann Operchal 
Rating:
5.0

Great energy, enthusiasm and assistance. A wonderful experience especially in these times. Thanks for everything!

Orin James 
Rating:
5.0

Had some app problems when checking in. Wouldn't let me take a picture of the odometer and fuel gauge. It was just some kind of glitch and it worked itself out.

Lucas Mehmel 
Rating:
3.0

Dropped off on a Sunday so no one was there but the woman 'Lori' I spoke with was very nice!

rick kauaer 
Rating:
5.0

Great customer service and staff is very friendly. They keep you informed of any changes needed and are very accommodating. Location is great and easy to find. Would highly recommend their services to anyone moving.

Dorette Hatch 
Rating:
5.0

We ran into a little issue when exchanging our ball hitch. Lori was so helpful and let use some supplies. She was so nice. Would highly recommend her business.

Jacara Reynolds 
Rating:
5.0

Customer did not leave a comment.

Tony Vinca 
Rating:
5.0

Theres nothing you could improve the truck did its job well and the customer service was outstanding! Thank you guys for being there

Marc Therrien 
Rating:
5.0

Great customer service! Will rent from this location again.

LAURIE SMITH 
Rating:
5.0

Customer did not leave a comment.

Wendy Fuller 
Rating:
3.0

Plow the driveway/parking lot.

ASHLY COLOSIMO 
Rating:
5.0

Customer did not leave a comment.

Jane Cole 
Rating:
5.0

Great service! They have trucks, trailers, car haulers, dollies, and packing supplies.

Lauirie Smith 
Rating:
5.0

Customer did not leave a comment.

Mark Martin 
Rating:
5.0

The only issue we had was the windshield wipers could have been better. It was raining and they kind of “bounced” across the windshield, not removing all of the rain. Other than that everything was perfect!

Dorothy Kight 
Rating:
5.0

Excellent customer service, flexible on hours to meet and pick up key. Would highly recommend.

Jeremy Gifford 
Rating:
5.0

Very good went out their way to accommodate

Charlies Daniels 
Rating:
5.0

Great costumer service!

Toby Fox 
Rating:
5.0

Lori was excellent> This is the first time I have used this location and will definitely come back. Lori was a pleasure to work with. She can out and helped me to set it up and make sure everything was taken care of properly. I was very appreciative of her efforts and will recommend her and her business to my family and friends.

John Kriner 
Rating:
5.0

I pulled in and had tons of room to unhook. The lady even came in when they were closed. Very nice to deal with and perfect location. Easy in and easy out.

charles kranich 
Rating:
5.0

Customer did not leave a comment.

Charles Smith 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

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