Customer Reviews for Dolphin Insurance of Eight Street
(U-Haul Neighborhood Dealer)

85 comentarios

1775 SW 8th St   Miami, FL 33135

(305) 633-2785

Horarios de la ubicación

  • Lun. - vie.: 10 a. m. - 6 p. m.
  • Sáb.: 10 a. m. - 2 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(305) 633-2785

1775 SW 8th St
Miami, FL 33135

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 10 a. m. - 6 p. m.
  • Sáb.: 10 a. m. - 2 p. m.
  • Dom.: cerrado
No hay fotos disponibles

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
2.0

The people that works at Dolphin insurance it's super rude, they won't help you with anything. They get mad even if you ask where the security lock is. Also the costumers service at U-Haul was awful, I spend two days trying to pick up a van, unfurtunately I have to use again your services.

Ana Karen B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jorge A C. 
Clasificación:
5.0

The girl who rented me the truck, is very polite, very patient, good customer service. Thanks for have that kind of person like her in your business.

Enrique R. 
Clasificación:
5.0

The cab of the truck was not clean, the windows were dirty on the inside and I had to clean them to even be able to drive the truck. But it was the only truck available and I had NO choice.

Michelle B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Paul C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marsel R. 
Clasificación:
3.0

The truck had a dent in the front and no one told me about it. Thankfully I checked the truck and photographed it before leaving the parking area so I have it documented. Also, noone had told me the dolly I had reserved online was not available at this location. Had to drive to another UHaul to pick one up.

Alicia M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Achillefs M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua M. 
Clasificación:
1.0

The extorted me to pay 20 dollars more saying the insurance was obligatory. It was raining heavily so I had to accept because I could walk to another location. They said we had to pay insurance even though I know it's not true because it isn't my first time renting. This is probably not the first time they do this. They also said we couldn't return in a different location, which I'm sure is a lie as well.

MARCOS E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher R. 
Clasificación:
5.0

Very good customer service. Very attractive to solve my problem.

Isabel J. 
Clasificación:
3.0

The agent did take the time to show me the truck nor to show me that it was in working condition. The truck was also mas full of cigarette butts.

Rafael Q. 
Clasificación:
5.0

I didn't want the insurance because I have insurance that would cover any damage. I don't remember being told that the insurance was being added, or given the opportunity to opt out.

Mike M. 
Clasificación:
1.0

I was charged $20/day for insurance we declined verbally that was included in the fine print. I wasted hours and weeks trying to resolve it, which lead to a partial refund of the insurance expense. We paid for multiple Ubers, which were not reimbursed. Additionally, Uhaul did not get back to me as promised, therefore I had to chase the company to get what was mine originally.

SCOTT C. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWIN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fabrice P. 
Clasificación:
5.0

El cliente no dejó un comentario.

FREDDY D. 
Clasificación:
2.0

UHaul confirmed the reservation for 9:00 am but the location called to inform me they don't open until 10:00. The truck was dirty when I checked it out, with spilled motor oil in the bed.

THOMPSON D. 
Clasificación:
5.0

The highlight of this rental was not the brand new van but the excellent service provided by the attendant on Sat morning. I do not have her name, but she was cheerful as well as helpful and provided great customer experience/service.

Colin V. 
Clasificación:
5.0

Perfect

ROBERT C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey H. 
Clasificación:
5.0

Roberto and the girls at the office are doing an excellent job.

Pedro G. 
Clasificación:
5.0

Robert was very kind, quick and helpful!!

KAYLA L. 
Clasificación:
5.0

Always clean and courteous the staff

robert C. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert C. 
Clasificación:
5.0

El cliente no dejó un comentario.

henry Y. 
Clasificación:
1.0

The agent who calculated my mileage did so incorrectly and overcharged me by double the cost, and at a higher rate. The van was clean and the staff was kind, but I will not be returning because it's a scam.

KAITLYN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose F. 
Clasificación:
5.0

Excellent service!!!

jessica M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenda P. 
Clasificación:
5.0

very happy and truck was cleaned with a disinfectant for my protection. mike and the staff were great. They even made me coffee.

robert C. 
Clasificación:
5.0

Best U-Haul customer service ever and I rent Monthly.

Ryan W. 
Clasificación:
3.0

Pick up and drop off scheduling was horrible. The locations selected weren't provided and both pickup and drop off locations were changed without notice to me. Order details on U-Haul.com and the U-Haul mobile app didn't match, huge disconnect. Makes anyone very uneasy and doubtful.

Yomny M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher P. 
Clasificación:
5.0

El cliente no dejó un comentario.

michel M. 
Clasificación:
5.0

mike is great! They even gave me cuban coffee and a bottle water.

fidel G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Carlos C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Felix M. 
Clasificación:
1.0

I did not appreciate being forced to bring the uhual back to where i got it instead of me leaving it closer to my new home. thus charging me more unnecessary money. i wont rent from this location again.

Joel M. 
Clasificación:
5.0

extremely happy, great job by Michael.

robert C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Milena N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin D. 
Clasificación:
3.0

Very fast and efficient. Only down side would be limited inventory choices

Patrick S. 
Clasificación:
5.0

The staff were very helpful.

Sonia L. 
Clasificación:
1.0

I was not even walked to the truck for an inspection. I was just given a key & told where the car was. When I got home, I noticed the back of the truck had a lock on it so I wasn't even able to open it & load up the truck. Horrible experience from beginning to end

Guillermo M. 
Clasificación:
3.0

el servicio es bueno pero me parece muy caro para hacer una renta de unas horas gracias , the service is good almost to much money for only 12 hours

osmani N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan W. 
Clasificación:
5.0

Every thing was great

Dennis K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joel S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcos T. 
Clasificación:
5.0

El cliente no dejó un comentario.

edwin S. 
Clasificación:
5.0

Gentleman was very friendly. He asked open ended questions to make sure we had all the necessary tools to make sure our move was done quick and easy.

Jessenia C. 
Clasificación:
2.0

Everything was fine with the rental, however, I was not told about what to do in the case the return location was closed. I dropped the keys off on time at a drop box but I was charged an extra 40 dollars and no one from uhaul or the return location were able to help me about possibly getting a rebate or refund since they both failed to follow up with me.

Marie S. 
Clasificación:
5.0

Return process is quite easy.

Xiaofeng L. 
Clasificación:
3.0

The representative was nice, but we rented 2 dollies one vertical and the other one flat and didn't has one of them. The best in this area is the one that is in NW 24 , , very professional and full of trucks and stuff.

Flavia G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victor P. 
Clasificación:
5.0

The service was excellent but you really need to get fuel economy vehicles, the truck I rented averaged 4.5 miles per gallon. I had to filled up the tank four time to get from saint Petersburg to Miami. That's way too much

Randol A. 
Clasificación:
4.0

The guy is most professional and really a star.

Bojan S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Trenton K. 
Clasificación:
4.0

N/C

Taylor J. 
Clasificación:
1.0

The guy gave me the key and told me there is your truck, but never come with me to check the veicule and the dolly I have to install my self, hard to find direction on 8 ST, basicaly the entrance is on 7 st , will never use them again and not recomend to a friend

Sergio M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shang-Chien L. 
Clasificación:
5.0

everybody was very helpful

Michael M. 
Clasificación:
5.0

Excelente atención ! Súper recomendable ! Gracias

Lucia M. 
Clasificación:
5.0

El cliente no dejó un comentario.

louis M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gladys H. 
Clasificación:
2.0

Excelet

Ever H. 
Clasificación:
4.0

I need the total receipt costs I have receipt showing zero I have to claim company credit expenses

Mark T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew Q. 
Clasificación:
5.0

Very friendly people. Very accommodating and helpful.

Christopher A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maribel R. 
Clasificación:
5.0

El cliente no dejó un comentario.

jeremy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Oscar G. 
Clasificación:
5.0

nothing everything was great, they gave us bottle water and cuban coffee. nice staff.

pedro M. 
Clasificación:
5.0

I can't think in nothing now, everything was smooth and perfect, van was ready and extremely clean, one thing, too much armorall on steps to get inside the van and slipped 2 times, but everything was perfect.

Abel L. 
Clasificación:
5.0

Fast

Jennifer L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Shakeh G. 
Clasificación:
5.0

The customer service at this location was excellent!!!! Exceed my expectatives.

Sylvia E. 
Clasificación:
5.0

Extraordinario servicio al cliente

Charles D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg S. 
Clasificación:
1.0

The guy lied to my face saying. ?????????????????? is mandatory. I own a Car Rental company. I know LDW or CDW is optional. He first said $11 ?????????????????? is included. I told him it's not I've rented with uhaul many times. I know the rental industry. He said in order for me to take the truck I had to buy the insurance. I have commercial insurance. This is not good for business.

EMILIO A. 
Clasificación:
5.0

The customer service there was excellent, it was my first time renting a truck and the staff helped me in many ways. I highly recommend.

reynaldo F. 
No se han enviado comentarios para esta ubicación.

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