Customer Reviews for DLB Discount Resale
(U-Haul Neighborhood Dealer)

105 comentarios

1265 Merchants Dr   Dallas, GA 30132

(678) 905-6609

Horario

  • Mon–Fri
    9 a. m. - 6 p. m.
  • Sábado
    9 a. m. - 3 p. m.
  • Domingo
    Cerrado

Servicios en esta ubicación:

Contáctanos

(678) 905-6609

1265 Merchants Dr
Dallas, GA 30132

Servicios en esta ubicación:

Horario

  • Mon–Fri
    9 a. m. - 6 p. m.
  • Sábado
    9 a. m. - 3 p. m.
  • Domingo
    Cerrado
No hay fotos disponibles

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

El cliente no dejó un comentario.

Jay B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael G. 
Clasificación:
3.0

I was pulling out of the parking lot just after I rented the trailer n it popped off my truck n slammed into my truck. N the worker hooked it up to my truck, the trailer receiver was at fault my number is 843-834-2639 im Alan Gallichio.

Alan G. 
Clasificación:
5.0

Not a after hours drop off location. Inconvenient.

Charene J. 
Clasificación:
5.0

Awesome and easy rental experience.

WILLIAM A. 
Clasificación:
5.0

El cliente no dejó un comentario.

James H. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM A. 
Clasificación:
5.0

Erika was a big help.

WILLIAM A. 
Clasificación:
5.0

Stephen was really friendly and helpful.

WILLIAM A. 
Clasificación:
5.0

Again, we dropped off which was a convenient location and she was absolutely great!

Tina H. 
Clasificación:
1.0

Stop having the customers hook up their own trailer. Customers are told to hook up then pull around so that the employee can take a picture. Also, drop offs need to be made convenient. This site locks their gate at 3pm on Saturday and do not open it back until the following Monday. I had to drop off at another location. Also, I see that the drop off location is Charles Hardy, but my comments are not referring to this location, but the pickup.

Silas J. 
Clasificación:
5.0

The folks at DLB we're great. I had to pick up a race-car from a shop that was closing and DLB was flexible with me getting the trailer returned. I will definitely use them again when we drop car off at new shop.

Glenn A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ann Marie S. 
Clasificación:
5.0

Everything was excellent.

Johayda F. 
Clasificación:
4.0

Just keep doing what you are doing

Peter O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeremy L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Trevor D. 
Clasificación:
5.0

Great experience with my Uhaul pickup at DLB Discount. They are very knowledgeable. Los recomiendo, son excelentes.

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dylan H. 
Clasificación:
5.0

Erika was very nice and knowledgeable.

William A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott T. 
Clasificación:
2.0

The owners of this location should make it abundantly clear that if you leave your cars overnight, it is going to be locked behind a gate. This almost forced me to pay for two different rental sessions. Additionally, having to drive the truck back home caused me to incur more millage. Also, the digital check out option almost charged me an extra 50 dollars for the extra session as well as gas that was already in the truck.

Timothy J. 
Clasificación:
5.0

El cliente no dejó un comentario.

James C. 
Clasificación:
5.0

El cliente no dejó un comentario.

rolunda B. 
Clasificación:
5.0

Keep doing what you are doing right Now. That is. ALL

Peter O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David L. 
Clasificación:
5.0

Great customer service, very reasonable rental prices.

BOBBY M. 
Clasificación:
3.0

My only reason why I would not recommend is because this location contact information is inaccurate and when I actually called uhaul I was told it was nothing they could do. I was given another number to this location by uhaul and that number was also disconnected. I was so stressed out due to my mover leaving his wallet and uhaul told me my best bet was to get there first thing when this place opens and I had to miss 3 hours of work time.

ELIZABETH G. 
Clasificación:
5.0

Needed equipment was in stock. Employee friendly and fast. Pickup and return were easy.

Robin W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Abiola O. 
Clasificación:
5.0

Everything was smooth and easy.

William A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raven T. 
Clasificación:
2.0

Look you stole money from my bank account without me knowing. Around $400 to be clear

Bernard B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LATEISHA B. 
Clasificación:
5.0

Great rental experience! In & Out and on the road quickly.

David C. 
Clasificación:
5.0

Nothing!!! Excellent customer service !!

Sarah E. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joseph M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rocklyn H. 
Clasificación:
5.0

Great customer service, Erika is Awesome!

William A. 
Clasificación:
5.0

Extraordinario servicio al cliente

Julia F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Leonardo M. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM G. 
Clasificación:
1.0

first of all when i tried to check in the website was down. the ladies in the store didn't know what to do. everything was backwards n mixed up. i'll never go through u haul againnnn

Britney E. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID S. 
Clasificación:
3.0

Reserved a truck less than a mile from my house, super convenient...the night before pickup they moved me twice - final pickup was 30 minutes away and an hour and a half later pickup time than what I requested....when that happens there should be more than just an offer to give more mileage. This location was fine, but bad experience with coordination and lack of customer service with no regard of how inconvenient It is to be changed to two other locations the night before your move.

Zachary L. 
Clasificación:
1.0

El cliente no dejó un comentario.

JUSTIN B. 
Clasificación:
5.0

very convenient

Sherri G. 
Clasificación:
3.0

The product I rented did not have a working tail light, turn signal or hazard light capabilities. Also, the tow dolly had damage to it.

Sean G. 
Clasificación:
1.0

El cliente no dejó un comentario.

Elizabeth B. 
Clasificación:
5.0

El cliente no dejó un comentario.

William A. 
Clasificación:
5.0

El cliente no dejó un comentario.

William A. 
Clasificación:
3.0

It was just as it should be got the job done thank you.

Georgia S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Loren D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shalethia G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

David C. 
Clasificación:
5.0

El cliente no dejó un comentario.

William A. 
Clasificación:
5.0

El cliente no dejó un comentario.

William A. 
Clasificación:
5.0

El cliente no dejó un comentario.

William A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard C. 
Clasificación:
2.0

The location was closed so I can't give an honest assessment. They entry was chained so I was unsure what to do. Please see comments above.

Rufus F. 
Clasificación:
5.0

Great service

William A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Antoine J. 
Clasificación:
4.0

Wash the outside of the trucks , the front was covered in bugs , but that's normal when driving, bugs happen, inside can & cargo area where clean , that's all that really matters to me...

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

William A. 
Clasificación:
5.0

El cliente no dejó un comentario.

William A. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael H. 
Clasificación:
5.0

Great Customer Service

WILLIAM A. 
Clasificación:
5.0

Easy and smooth

WILLIAM A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary L. 
Clasificación:
3.0

No walk through on inspection of trailer , also we used trailer to transport large arcade machines due to possible weather conditions . As we arrived in Taylors and opened trailer all machines were very wet . We were able to dry before any damage to wood .

Jeremy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSICA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

William A. 
Clasificación:
5.0

I returned my rental trailer on Memorial Day and dropped off where the other closed trailers were located.

Sean H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vanessa S. 
Clasificación:
1.0

The truck smelled really bad. In the back of the truck there was broken glass. I was suppose to be able to pick up the keys from the outside box and I had to go in and go through the entire rental process again even though I did it online.

cynthia A. 
Clasificación:
5.0

First Location called 4 hours before pickup after 2 month before booking that there are cöosed. I had to scramble and call Customer Service. The switch contract for the bew location had problems and needed to be canceled etc. 30 min process

Thomas B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Georgia R. 
Clasificación:
5.0

Keep up the great work!

Marshall A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sylvia B. 
Clasificación:
5.0

The gentleman that checked me in was very kind and efficient. He got me in and out quickly when he found out I was in a line to go into the store. Thank you so much. I will definitely use again if needed.

Amanda T. 
Clasificación:
5.0

Make the directions clearer to the drop off point a little clearer.

Arnise H. 
Clasificación:
5.0

El cliente no dejó un comentario.

yaz C. 
Clasificación:
5.0

El cliente no dejó un comentario.

William A. 
Clasificación:
5.0

El cliente no dejó un comentario.

William A. 
Clasificación:
3.0

Truck check engine light came on early in trip, steering seemed loose, and wipers were worn out. Truck interior smelled like body odor and smoke.

Karl H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jarod P. 
Clasificación:
5.0

Very friendly, smooth process

Jarod P. 
Clasificación:
2.0

This was the most uncomfortable ride I ever had. For a long distant move it was uncomfortable and things did not happen like we were told. We worked hard to get the truck back a day early thinking we were getting a day early return credit only to be told that that is not what they do. Where we picked up the truck in Dallas, Ga they told us if we brought it back before Sat. we would get a days credit. We returned the truck on Thursday and were told different. They don't give credit for early return. Our brake light on the driver side went on and off working. The truck was dirty inside. We had a lot better experience with Penske and that's who we will recommend to people. We wish we would have done that in the first place. Why we went with uhaul was because of pick up closer to us and timing was important. Never again

KENNETH W. 
Clasificación:
4.0

This is the third trailer rental since late August and the first time I have not had problems

Karen E. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARY F. 
No se han enviado comentarios para esta ubicación.

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