Customer Reviews for Dixon Furniture Mart
(U-Haul Neighborhood Dealer)

64 reviews

600 W Darlington St   Florence, SC 29501

(843) 536-0934

Location Hours

  • Mon-Tue: 9 am - 5 pm
  • Wed: Closed
  • Thur-Sat: 9 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(843) 536-0934

600 W Darlington St
Florence, SC 29501

Services at this Location:

Location Hours

  • Mon-Tue: 9 am - 5 pm
  • Wed: Closed
  • Thur-Sat: 9 am - 5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

People here were awesome understanding and helpful as to why I was dropping it off here instead.

ERIC P. 
Rating:
1.0

Made reservation early in the week, got to the place to pick up trailer, no one there and couldn't reach anyone by phone. Called uhaul and had a 1 hour wait for a call back. Went to another uhaul business in another town and they didn't have the right size trailer I needed. They did refer me to another business, which did have the right size trailer and I was able to pick one up, 4 hours later than reserved. They did process my $50.00 reservation refund, with no problem and the rest of the move went smoothly. When I did get an answer at the original reservation business, they said, " we didn't have a trailer that size anyway, and didn't know why you sent us to them anyway." After a lot of running around and aggravation , we got to our destination 4 hours later than planned, in the dark.

LARRY M. 
Rating:
5.0

Customer did not leave a comment.

Seth R. 
Rating:
5.0

Customer did not leave a comment.

Katherine T. 
Rating:
5.0

This truck had not been cleaned prior to renting. Truck had transmission issues. Did not get to complete my job due to transmission problems.

william A. 
Rating:
2.0

Inside the truck was clean. Windshield was extremely dirty. I preferred to have a full tank of gas.

ross T. 
Rating:
5.0

Customer did not leave a comment.

Ramon R. 
Rating:
2.0

Customer did not leave a comment.

EVETTE M. 
Rating:
4.0

Very easy to work with and quick service.

BRINDA C. 
Rating:
5.0

Nothing. Dixon's furniture was professional, clean, and an absolute pleasure doing business with.

Michael M. 
Rating:
1.0

The owner was very pleasant and had the most humbled heart but the sales person was rude and had a very nasty attitude and allowed a customer to say petty and uncalled for things to my sister if I did go back it would be for the owner because he was truly a nice man

Casey T. 
Rating:
5.0

Customer did not leave a comment.

HALEY R. 
Rating:
5.0

Customer did not leave a comment.

PATRICK C. 
Rating:
3.0

very rude to my employee. no check in just park out there in front!

SCOTT H. 
Rating:
5.0

Customer did not leave a comment.

Darius T. 
Rating:
4.0

Make certain there is a way to determine if extra equipment rented is actually available when it indicates so online. When not updated properly it puts the customer in an unnecessary position which could cause someone to hurt themselves ie no furniture dollie

Nicholas N. 
Rating:
5.0

Customer did not leave a comment.

Darius T. 
Rating:
5.0

Everything was ready when I picked up and only took about 15 minutes to get started. I went there a few days early to see what kind of rope or straps I would need and they gave me fill access and we're very friendly! Highly recommend!

Charles G. 
Rating:
5.0

Customer did not leave a comment.

rechel A. 
Rating:
3.0

My pickup location everything was good .until I had to call after it was time to drop off she couldn't service me & help me as a customer

MYASIAANTIONETTE G. 
Rating:
5.0

Customer did not leave a comment.

GEORGE B. 
Rating:
5.0

Excellent service! Clean and ready to go.

CHARLES J. 
Rating:
5.0

Customer did not leave a comment.

heather N. 
Rating:
4.0

Very courteous and helpful

William F. 
Rating:
2.0

The truck was stank and dirty

DONNA S. 
Rating:
5.0

Customer did not leave a comment.

John R. 
Rating:
5.0

Customer did not leave a comment.

JIM W. 
Rating:
5.0

Customer did not leave a comment.

Eric L. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH T. 
Rating:
5.0

Customer did not leave a comment.

Detron B. 
Rating:
5.0

Customer did not leave a comment.

Chivonne W. 
Rating:
5.0

Do not need no improvement thank you for your service I appreciate that

gregory B. 
Rating:
3.0

improve online data capture efficiency

Cheryl M. 
Rating:
5.0

First you can start by not charging me for a dolly that wasn't on the truck and then checking the headlights that have a short in them. You over charged me even though I was just a bit over my 2 hr rental period and a $20 rental ended up being $117. If you do not contact me within 48 hours, I will have my bank reverse the charges as I wasn't charged per the agreement.

Bradley W. 
Rating:
5.0

Customer did not leave a comment.

Prasad V. 
Rating:
2.0

No clear indication of a uhaul facility

Constance J. 
Rating:
5.0

Customer did not leave a comment.

Dipendra A. 
Rating:
4.0

Customer did not leave a comment.

Makayla R. 
Rating:
3.0

Deliver rented unit to promised location for pickup.

James B. 
Rating:
5.0

Customer did not leave a comment.

kim G. 
Rating:
2.0

Customer did not leave a comment.

CHARLES D. 
Rating:
5.0

Customer did not leave a comment.

leroy D. 
Rating:
5.0

A U-Haul sign near the road would have been helpful to identify the drop off site, but otherwise the staff were helpful and friendly!

William M. 
Rating:
4.0

Make sure air conditioner works align your trucks and check the brakes.

Terry W. 
Rating:
5.0

Very helpful and friendly service

daniel M. 
Rating:
4.0

Customer did not leave a comment.

brian N. 
Rating:
3.0

The truck had damage on the driver's side. The driver mirror would not stay in place so it was use less. The front driver headlight was loose and moved around. The Windshield was cracked and continued to spider into the driver's field of view as the truck was being driven. When Dixon was called and asked about the damage they stated all damage was marked and emailed a link to me showing the damage. The driver's side mirror was not marked as damaged.

David M. 
Rating:
5.0

Customer did not leave a comment.

Ed D. 
Rating:
5.0

Customer did not leave a comment.

Ed D. 
Rating:
5.0

Staff was very helpful.

Jack Y. 
Rating:
4.0

Customer did not leave a comment.

Claudenia L. 
Rating:
5.0

Customer did not leave a comment.

Veronica N. 
Rating:
5.0

Great Service, get up and rollin in no time.

Nathaniel D. 
Rating:
3.0

Customer did not leave a comment.

sherelle P. 
Rating:
3.0

Customer did not leave a comment.

tanya S. 
Rating:
4.0

Customer did not leave a comment.

Robert W. 
Rating:
1.0

Trucks smell like smoke. Ordered a 15 ft truck only had a 26ft there. Drop off location becuase I got the wrong truck was 45 minutes away from where i wanted to go.

micheal B. 
Rating:
3.0

Running lights didn't work

Chris F. 
Rating:
5.0

Friendly

Sherry S. 
Rating:
4.0

Fuel amount on contract incorrect.

Jeffrey S. 
Rating:
5.0

Customer did not leave a comment.

RITA P. 
Rating:
4.0

Very good customer service. I would definitely use this location again.

Arthur P. 
Rating:
5.0

Customer did not leave a comment.

brandi A. 
Rating:
4.0

The staff was very nice. The tail lights on the truck did not work.

Jamie H. 
No reviews have been submitted for this location.

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