I am so impressed of how they manage their U-Haul rental trucks. The manager/owner of the place is super reliable, helpful and easy to deal with. The process was easy and quick. The manager showed me every single part of the truck to make sure that I know how to use it and for my safety as well. He let me use the dollies for free of charge. I left my purse inside the truck after I locked it and dropped the key in the mailbox. I called him after office hours and he was able to answer my call. He made sure that my wallet was in the safe place. I got it back the next morning without any issue at all. I have no negative things to say about this place. Highly recommended! I will be using them again next time! Thank you for your help!Maria W.
Customer Reviews for Discount Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Matthew L.
Don't change a thing these people at this location were the best very helpful and very quick with picking truck up and returning with no problemsEdward B.
El cliente no dejó un comentario.Mary R.
El cliente no dejó un comentario.Larry J.
El cliente no dejó un comentario.Lonnie M.
El cliente no dejó un comentario.Chris R.
This place goes above and beyond helping. I had to do a re-rental for a truck because I evacuated for hurricane Ian but it was already reserved for someone else. This place was going to call corporate uhaul for assistance but called the individual that reserved the truck to see if he would let it go since I had evacuated and my current homes garage had flooded that I evacuated to. He got me the same truck so I didn't have to unload since I had no place too. Would recommend anyone come here.Stephen L.
Paul explained everything for easy understanding. I would recommend this location to anyone.David P.
Not the typical location, different environment but did the job.Michael N.
Small, know one around, just dropped it were i could find a place to park.Jerry S.
Extraordinario servicio al clienteJames L.
Paul made everything easy for ne he was a great helpDavid D.
El cliente no dejó un comentario.Pat V.
El cliente no dejó un comentario.Tracey K.
El cliente no dejó un comentario.Thomas R.
El cliente no dejó un comentario.roberto C.
very satisfied with how all went.carl K.
Trailer was full of empty used packing boxesDon C.
El cliente no dejó un comentario.Robert Y.
El cliente no dejó un comentario.Wendy W.
No one there available on return day to return it had to take it to another location Century storage in New Port Richey who went above and beyond to check the trailer back in from meMark H.
Keep up the great service. Thank youIVAN C.
El cliente no dejó un comentario.Michael R.
El cliente no dejó un comentario.Ryan P.
The Uhall Team members were very polite, and responsive to all questions..URIEL Q.
El cliente no dejó un comentario.Abilio O.
Place of pick up changed without phone call notification...(caused schedule of packing, moving to be very behind)... Picked up truck, VERY LOUD MUFFLER, muffler pipes were so rusted that not even connected!!!Timothy E.
El cliente no dejó un comentario.URIEL Q.
El cliente no dejó un comentario.Boris O.
Very ghetto locationBrittany K.
El cliente no dejó un comentario.WENDY H.
The area is basically an ally with no room to hook up without being in the road. The man helping was rude.KEVIN J.
Very nice owner, very friendly, very informativeRAMONA W.
Everything was perfect. Rental was quick and easy. Very nice people!RONNIE S.
The office manager for the site was very friendly and helpful.ROBERT B.
El cliente no dejó un comentario.joseph A.
El cliente no dejó un comentario.DAVID JOHN G.
Everybody was smoking inside this location. But people were very nice and friendly.JONATHAN M.
El cliente no dejó un comentario.RICHARD G.
El cliente no dejó un comentario.Terrence H.
El cliente no dejó un comentario.Ryan R.
El cliente no dejó un comentario.Curtis N.
El cliente no dejó un comentario.Rose L.
El cliente no dejó un comentario.ZARKO B.
El cliente no dejó un comentario.RICHARD P.
El cliente no dejó un comentario.JOHN H.
El cliente no dejó un comentario.Kerry K.
El cliente no dejó un comentario.DEVIN W.
El cliente no dejó un comentario.RICHARD A.
El cliente no dejó un comentario.CHERYL S.
El cliente no dejó un comentario.VICKI C.
I just dropped it off and didn't interact with anyoneEDWARD A.
El cliente no dejó un comentario.RANDY W.
El cliente no dejó un comentario.Pablo R.
Drop off site was great with all the issues referred me to corporate..JOHN R.
El cliente no dejó un comentario.Carlos S.
Paul is the best.Andrew R.
El cliente no dejó un comentario.JOSEPH J.
El cliente no dejó un comentario.Seth H.
El cliente no dejó un comentario.Ted H.
El cliente no dejó un comentario.David G.
Nothing everything was fast and efficientTONI F.
El cliente no dejó un comentario.sharon P.
The owner was very helpful! We had an unusual situation moving for our business and he did everything to make it smooth and easy. Even when our employee accidentally locked the keys in the truck when he returned it, the owner figured out how to get it open without charging us extra. He definitely went over and above!DONALD C.
The fellow that assisted me was very knowledgeable and provided great assistance in making sure the unit was properly hooked up to my vehicle. His explanation of the instructions was very helpful.Edward O.
Again I was very pleased with everything Thank youGerald V.
It is a trashy thrift store with a Uhaul side business.John B.
Location ok but very small.John E.
El cliente no dejó un comentario.Tom B.
El cliente no dejó un comentario.PAUL S.
El cliente no dejó un comentario.Deanna H.
El cliente no dejó un comentario.James L.
The gentleman was a professional throughout the process. Very friendly and helpful.Andrew D.
El cliente no dejó un comentario.James S.
I already explained on my last communication with your company.Steven F.
He knew just what i neededkenneth H.
El cliente no dejó un comentario.Shea T.
El cliente no dejó un comentario.Bibiana Q.
Listen to customer from the beginning. I stated whah I needed the U Haul for and instead of a 16ft truck the owner, Paul, only had one 10ft truck which had no ramp to loading all the heavy furniture I was dealing with but since he obviously doesn't care or listen to customer. I was asked by him "Do you have insurance? " and I responded "Of course why not? " & he added an insurance cost to my contract assuming I wanted the extra coverage for a truck I used for 3 hours and drove only 32 miles total. I am so disgusted with his way of business that I told him point blank that I would never return or recommend his place and he didn't give a dam and ignored me while I waited for my other half. Truck was in bad shape, sun visor broken and kept getting in my line of sight, no ramp, and truck was dirty. I needed a truck to do a job so if it wasn't for a time crunch I would never have went elsewhere. No more U Haul rentals for me. Penski next time.paul A.
El cliente no dejó un comentario.Charles M.
El cliente no dejó un comentario.John W.
El cliente no dejó un comentario.nancy M.
Make it a smoke free locationERIC R.
El cliente no dejó un comentario.Gasque O.
I had to go to two different pick-up locations due to the first one was closed and nobody would answer phones. I then called Uhaul and they sent me to another location a few miles away.Randy B.
El cliente no dejó un comentario.Joan G.
Was excellent, no problems ! Would recommend this location!Lee B.
It a thing. Paul went went above and beyond to get me ready.jermone M.
Nice people to do business withBRIAN D.
great guy to deal with...brian S.
Can't really leave a review on a specific person as we just dropped off the truck. Very convenient location!Kristin R.
El cliente no dejó un comentario.Michael C.
El cliente no dejó un comentario.Augusto M.
El cliente no dejó un comentario.Danielle W.
El cliente no dejó un comentario.Tony Z.
paul was very patient and pleasant with me and very helpful id rather give small business owners my business.Misty B.