Location drop off hours 9am. Waited until 9:40am then had to leave truck/key without seeing anyone. Very little available space for drop off due to gate closure. Otherwise was convenient.
Maria P
Customer Reviews for Discount Mini Storage of Vero Beach
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great trailer and they have it most the time. The steel trailers rust away and are junk so I just rent a uhaul. Less trouble and maintenance. Location is very close to me and a friendly staff.
Michael MNice job , I will be using this U-Haul location again, Thank you..
Marion aThe is an older and some up grading should be done. It was clean and Dawn at the front desk was very nice and professional.
KIP EThis is my best U-haul experience. They helped me immensely!! Great people here to help you!! Very happy!!
Dan DThe ladies that helped us were very nice and patient with us. Fantastic people work there
Brittany KEquipment dirty inside
James LAccused me of taking some spare tire.
Michael MThe only issue was with the app not able to upload the pictures but thw whole process was easy.
Dean PCheck in was choppy and took much longer than expected, was late to meet my movers. Other than that everything was excellent !!! Super friendly and professional staff, truck worked fine, cost was decent.
Andrew PAmazing customer service and friendly professionals assisted me.
Thomas MYour perfect Thank you
Michael MSuper friendly and efficient
Robert WMy experience with this U-Haul location was a great experience. The customer service was awesome and they very very friendly great job!!!
JAMAR TI am a 67 year old man and was expected to llify the cargo trailer off the bumper hitch. I am not a weight lisfter and had to hire help to remove the trailer. I know there is a devise that can be put on the trailer hitch to jack it up.
Craig VI was very pleased with my service in Vero. The staff were very friendly and informative and professional.
Pamela Fvery wasy to work with the personel at this location. Great staff.
Harry PThis location was great. Staff was friendly had a trailer I needed. One time they were out of trailers to rent and it’s because they are awesome and people keep going back. This will be the first place I go to to rent anything. Thank you for the great service. Plus that day went so great with what I was doing and that trailer helped so much. Billion stars I will give you! Thank you again! Mike
Michael MExcellent, friendly staff
James HStaff was very efficient and professional, and the facility was very presebtable ans clean.
George Bdid not realize the pickup was going to be completed on line, initially had heart failure when the office wasn’t open,, however, the online process worked great
Brian SExcellent service. Very kind
Traci MI was very pleased with the customer service and location of this business. Will definitely use again and recommend to others.
Michelle SEverything was perfect.
Stephen GGreat office staff
Cathy CMy only gripe is with uhaul management, changing my pickup location without asking first. I drive tractor trailer so I can't go to just any location. I choose my locations carefully so I can get my tractor trailer in.
MICHAELSTEVEN CEasy to book online and staff was very helpful and helpful.
Marianne CI was happy with everything for what I needed to do. I would not however consider U-haul for longer distances and longer periods. Your pricing is out of line for such. As an example I wished to rent a tow dolly to go to NC. For the price I would have been charged I could easily have bought a used tow dolly.
Paul PMake sure your truck air tire monitoring system is repaired.
Bernard TVery good and easy process friendly people at this location. Thanks for an excellent experience
Bernard RI signed a one day rental and it was returned in less then 24 hours. However I was charged 2 days plus unknown charges that added over 100 dollars. The local store said they could not help me, I needed to contact the main uhual office. Really?
Joseph BThe manager at discount mini storage was excellent. She was very friendly and just wonderful. I give her a five star.
PAMELA NNothing everything was great
THOMAS FThe best customer service
Alejandro CFriendly, quick& efficient staff. Thank you.
Charles RThe lady at check in was great, very helpful. She apologized for the mileage issue and already knew about the oil problem as apparently that pictures and info had reached her as well. All in all I would say the personnel at pick up as well as drop off were great,
Dan HAfter the original drop off refused us, U-Haul phone people came through again to help resolve the situation
Terri WStaff friendly and helpful
Jose SNa
STEVE SGreat place to rent from. Very knowledgeable and prompt service.
Melinda MThanks for the amazing service, Id also like to thank Mikes Garage for dropping the ball on my reservation, and to the dispatcher that cussed me out, F YOU!!! Thanks again guys. Will send business your way.
Thomas SNothing
john bFriendly staff very easy to rent in and out, fast transactions
Eric SAgain, slick and quick. Can’t recommend enough. Great experience.
taggart TVery quick procedure. Staff was friendly and professional.
Michael LExcellent Service. Great staff
Salvatore RVery welcoming.
Randy SPaid a $60.00 deposit due using cash at rental site, but return location does not 'deal in cash sales' so I have to wait on a check.
Thomas CThe turn in box combination did not work. Used regular key return box
Woody HVery friendly and helpful staff!!
Ralph BPolite, Professional, and willing to help
Kenneth o