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Raymond M
Customer Reviews for Discount Groceries
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Best service around in and out fast . Pickup great deals inside the store too candy only 2/$1 go ck them out
MELISSA JWas way over charged and have been told even tho my money was taken quickly and fraudulently it takes 3-7 days for it to be reviewed and put back. I'm mid move and need my money back!!
HANNAH HThe employee working there needs an assistant.
Rhonda MCharges for damage I didn't do. I got a flat which was fixed but now getting charged over $400
BRITTANY BGreat service the best around and check out store youll save money there
JO BThe custodian was 15 minutes late, fortunately I didn't have much to move, other than that the customer service was fantastic.
LONNIE WHave the right hitch
AMANDA EThe place opened late and I still don't have any paperwork showing that I rented it how much it was and that I returned it. And it closed early, so I had to put the stuff in the night slot.
MICHAEL JTruck was dirty inside with dirt & leaves from precious renter. I did notify Uhaul manager I rented truck from. Other then that, it worked out great!
MANDY SThere was a minor problem with the reservation and Shawn called me up & got it resolved. Would recommend to others!
Steven RThe person that helped me saved me money by suggesting that I rent a smaller truck. It was the perfect size for what we needed
LARRY AVery good service.fast & convenient.
SUSAN HNice location
Lisa CGenial
Chakara QIt was very filthy they didn't bother cleaning it at all. I had to mop it to get rid of all the dirt. They didn't bother not one bit to clean it up.
MARIBEL N💯 satisfied except none was there when I dropped off trailer which was odd since sign said Sunday at 11 and I arrived at 11:20 am
DEBRA OCleaner vehicle specially the windshield
DESMOND VHorrible communication between the manager and his employees. Manager stated his name was CHRIS JOHNS or JOHN (spellcheck) . I received very vulgar text messages and phone calles because I was accused of stealing property just because it was brought back to a different location and the other facility confirmed it later on the next day . Police were called and I was called out my name multiple times by the U-Haul owner . I always responded with respect because I KNEW my intentions and never STOLE anything . I hate that this has brought me to never rent from U-Haul ever again. I was threatened and told "F" my family and kids and all the excuses I've given them that they assumed were excuses but it was always the truth and I'm truly hurt over that situation how horrible I was treated over mis communication skills . Absolutely unacceptable . I kept in contact to let them know where the truck is and the app was not updating them for some reason yet the different location did it with no problems. I may have to dig deeper into this so no one especially of my kind (African American) will receive this type of service. If anyone would like to contact me that would be greatly appreciated because someone needs to be held accountable at all costs .
Chakara QHorrible customer service, horrible communication. Owner couldn't get ahold of me and texted my friend and told him he was reporting truck stolen after being an hour late for drop off. Very very unprofessional and very unfortunate. I will never use U-Haul again or any services they offer.
Lisa CIn person help was EXCELLENT, APP would not work to pick up location for check out, said the location wasn't the correct address according to gps
Alexander FI was given the wrong code and was unable to access the key, so I had to call customer service. I was not provided with the furniture dolly I paid for. I accessed for a partial refund.
Becky CYou can't. Loved the phone interactive experience.
BRIAN LGot charged for a dolly that wasn't in the truck that I ordered
Joshua HN/a
Lauren Pkeep it just how it is
mary fA1
Jason WRented truck on Sunday,didnt complete move untill Wed.Intended to last only one day.Truck leaked gas.Mechanic couldnt fix.Wasted all of Monday.Finally got new truck
david iThe owner/operator is a really nice guy. He was very helpful. I will use this location again and I have used others in Modesto.
ROBERT FThis drop off location is awful. The lot to return is on a corner in oncoming traffic. The business was not staffed or open to receive the return. All trailers in the lot were without tongue locks and could have been stolen. I was not comfortable dropping off here at all. Called the number provided and the person answered the phone like it was their home line. Unprofessional. Would not go there again.
Wesleigh SFast and easy as it should be. Great service
Alejandro GFast service
erika fNice customer service
Ashley DFast and hassle free
moises gI cant say enough on how friendly these folks were when renting I would highly recommend this center...for future needs👍👍👍
leroy mGenial
Jimmye AEnsure worker giving keys lets customer know instructions for returning vehicle/equipment after hours. Worker did not give details
johnny uVery helpful and pleasant customer service workers
BERTHA JAlways great there
jo bGenial
jo bGood comms, early, helpful
Daniel CVery friendly
DENISE ATodo muy bien y excelente
JOSE VMy drop off location was once again changed and I had selected the other location specifically because the lot was big and I was afraid to drive this big truck into a small lot. But luckily my husband was comfortable driving it and parking it in the small area. We were grateful for the ability to drop off while the location was closed, I was able to check it back in on my phone.
Irene Mthey have great deals
Lance rGreat location
Steven BGreat service
Thomas C