Comentarios del cliente para Discount Convenience

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Discount Convenience

Grado total:

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Amanda M. en

Grado:

The clerk at the store did not know how to use the UHaul online service. She could not get the initial reservation to work. I had to cancel that reservation and make a completely new one. Additionally, I had to go behind the counter to complete the online information myself. The second reservation was also more expensive. It was ridiculous and a complete waste of my time.

Brittany C. en

Grado:

slow - took forever - not exactly clean - didn't appear to know what they were doing

Abigail m. en

Grado:

El cliente no dejó un comentario.

Phillip W. en

Grado:

My mother had to go behind the counter and fill out the application because the Indian lady couldn't understand us and we couldn't understand her. The appliance dolly I rented for the day was also poor and had rust all over it, and scratched my dryer, washer, and other furniture up.

Eddie T. en

Grado:

Ms. Patel had a hard time checking vehicle back in, and continued to make me wait while she waited on customers buying other items in her convenience store. Checkout took more than 20 minutes.

WILLIAM N. en

Grado:

Did online preregistration form but when I arrived, it asked for 2 additional references, which seemed very odd. Had no handout/info brochures, so glad I read the online materials. Clerk seemed like they don't rent a lot from that site. Trailer was perfect - clean and ready to go without any issues.

Tom C. en

Grado:

El cliente no dejó un comentario.

Michael W. en

Grado:

Language barrier with representative.

GRACIOUS T. en

Grado:

WILL NEVER RENT ANOTHER U HAUL.

Timothy n. en

Grado:

The lady that checked us out did not know what she was doing, We were there almost a hour finally she called her boss in to help us. She said the problem was, The computer would not except our phone number. After waiting so long we had to get someone else to help get our things out of storage because our other help had to leave for work.To make matters worse she would stop and wait on other customers while there was someone else behind the counter with her.Even when we brought the truck back it still took her about 30 minutes to check us out. She was still having problems doing this.I feel as though we should not be charged for this terrible experience especially since the truck we order was not at the location we were first given and had to go to this other uhaul site to pickup a truck.

William H. en

Grado:

Had difficulty understanding the location personnel's English but was able to drop at this location and also get gassed p so it was convenient

HARRY L. en

Grado:

The lady took very good service and help thru the u-haul help line.

Elizabeth C. en

Grado:

El cliente no dejó un comentario.