Customer Reviews for Discount Auto Mall LLC
(U-Haul Neighborhood Dealer)

41 reviews

417 S Military Trail   West Palm Beach, FL 33415

(561) 693-4215

Location Hours

  • Mon-Sat: 10 am - 6 pm
  • Sun: 10 am - 5 pm

Services at this Location:

Contact Us

(561) 693-4215

417 S Military Trail
West Palm Beach, FL 33415

Services at this Location:

Location Hours

  • Mon-Sat: 10 am - 6 pm
  • Sun: 10 am - 5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Robert P. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER B. 
Rating:
5.0

The email confirmation from U-Haul, after I booked online showed Pickup Location as: Sisters Towing Inc, 6907 Southern Blvd., West Palm Beach, FL33413. When we went there, the lady took her sweet time to come at the counter. She didn't want to see the email confirmation and just took my license. She took about 10-15 mnts to come back and inform that she didnt have any booking in my name. She was rude, exceptionally unhelpful and didn't possess an iota of customer service sense. U-Haul should not have such dealers.

Sajjad H. 
Rating:
5.0

Mr. Jerome service was spectacular! 5 ⭐️s.

MICHAELLE M. 
Rating:
5.0

Customer did not leave a comment.

Timothy O. 
Rating:
1.0

I've emailed Erol Ebanks. He has failed to respond to the two voicemail messages I've left for him. If I don't hear from him by close of business Monday my bank has agreed to back the charges off for both of the trailer rentals because your employee fraudulently charged me insurance when I clearly stated I did not want it, and my reservation clearly stated that did not want it. Even after I told him I did not want it he still charged me for insurance on both rentals. Either refund my money or I'll just back off the entire charge for both trailers. This is a scam how you guys do your insurance. You should be ashamed of yourselves.

ELIZABETH E. 
Rating:
5.0

Customer did not leave a comment.

DOIKA L. 
Rating:
5.0

Customer did not leave a comment.

MONICA A. 
Rating:
3.0

the owners were 45 min late from opening .

RAYMOND L. 
Rating:
5.0

Great location

GUERLAIN G. 
Rating:
4.0

You could lower your prices a tad…enterprise is cheaper and they have lift gates

Douglas W. 
Rating:
5.0

Customer did not leave a comment.

AUSTIN M. 
Rating:
5.0

Customer did not leave a comment.

JORGE F. 
Rating:
1.0

Horrible experience

Morgan B. 
Rating:
5.0

Customer did not leave a comment.

SHARONJEAN H. 
Rating:
5.0

Customer did not leave a comment.

Cody G. 
Rating:
4.0

The 2 gentlemen overseeing the place checked my vehicle in well after 8pm and were friendly and very helpful! They made it exceptionally easy after uhauls website gave me conflicting instructions for the dropoff location.

Joe C. 
Rating:
5.0

Good service

FABRICE L. 
Rating:
5.0

Customer did not leave a comment.

LECH D. 
Rating:
5.0

This family owned location was such a pleasure to rent a Uhaul from. Very respectful, kind, and accommodating. Uhaul transferred my reservation to this location but didn't take into consideration my early reservation time and their later opening time. Discount Auto Mall was very understanding and came in early just for me. Thank you!

RICARDO S. 
Rating:
5.0

Customer did not leave a comment.

GUY F. 
Rating:
5.0

Customer did not leave a comment.

Veronica Q. 
Rating:
5.0

Customer did not leave a comment.

Michele G. 
Rating:
4.0

Customer did not leave a comment.

JOHN B. 
Rating:
3.0

Customer did not leave a comment.

WALTER C. 
Rating:
5.0

The staff was very helpful and friendly. Took the time to explain my bill and address my concerns , like I said really good staff. I will definitely use them again!!

Sheila W. 
Rating:
5.0

Customer did not leave a comment.

SLY'KECIA H. 
Rating:
2.0

Not my original location request. Uhaul was in new condition. But…. Service was not good. Inconvenient to me, the customer. Requested 2 weeks advance for sunday pickup 5 pm, sunday drop off. Owner called me ,on sunday, to pick up earlier than I requested because they wanted to close early. Upon return was told I would not be able to return uhaul on the following sunday, as requested. So I had to store at my home until next business day, monday. Monday I drive trailer to dealer, around 10 am. Dealership not open, called owner, at first said they were closed, despite already having made accommodations for them ( not me the customer) to hold the trailer an extra day sndvreturn that morning. Finally after explaining my home owners association would not allow me to store another day, he had someone come snd open the property so I could return the trailer. Mind you I waited an Hour outside the property snd missed a 12 noon appointment I personally had because of their incompetence

David B. 
Rating:
3.0

Nothing. Jerome is Absolutely a great service provider.

ELVIS R. 
Rating:
5.0

U-haul is the best when it comes down to renting a truck or van thank you for always having excellent service

FERNANDO C. 
Rating:
4.0

Customer did not leave a comment.

GREGORY P. 
Rating:
5.0

Customer did not leave a comment.

Isabel R. 
Rating:
5.0

Good service

jorge I. 
Rating:
3.0

Be open when the rental is scheduled.

ROBERT B. 
Rating:
5.0

Everything was fantastic! Jerome, the owner is a great guy! He treated me with great respect and made me feel very comfortable. The truck was in excellent conditions. He has earned my business.

ELVIS R. 
Rating:
5.0

Everything was excellent

CARLINZ T. 
Rating:
5.0

Exceptional customer service,

MELVIN B. 
Rating:
5.0

Fast ,easy,in and out.Very courteous service.

William H. 
Rating:
5.0

Customer did not leave a comment.

MARY J. 
Rating:
5.0

Customer did not leave a comment.

Delvin T. 
Rating:
2.0

Make sure everyone is trained properly

Savannah J. 
No reviews have been submitted for this location.

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