Customer Reviews for Dirty South Custom Sound and Wheels
(U-Haul Neighborhood Dealer)

244 reviews

1974 Skibo Rd   Fayetteville, NC 28314

(910) 867-4029

Office Hours

  • Mon-Fri: 11 am–5:30 pm
  • Sat: 11 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(910) 867-4029

1974 Skibo Rd
Fayetteville, NC 28314

Services at this Location:

Office Hours

  • Mon-Fri: 11 am–5:30 pm
  • Sat: 11 am–5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

kevin kurtz 
Rating:
1.0

Poor customer service

Mary Matthews 
Rating:
5.0

Customer did not leave a comment.

Daniel Ortiz 
Rating:
1.0

Worst place to rent a U-Haul. I’ve always used u-haul services for my moves but I’ll never use this place again. I don’t recommend EVER!!!!

Tequila Smith 
Rating:
5.0

Customer did not leave a comment.

Michael Wicker 
Rating:
5.0

Customer did not leave a comment.

Dale Clark 
Rating:
5.0

Customer did not leave a comment.

BERNADETTE coleman 
Rating:
3.0

Customer did not leave a comment.

SHERIKA LOCKLEAR 
Rating:
5.0

Taking photo of drivers license is a little difficult.

pamela dabney 
Rating:
5.0

No issues. A great experience overall!

John bellamy 
Rating:
5.0

Customer did not leave a comment.

SHARON SMITH 
Rating:
5.0

Very professional and friendly. Location easy to find. Drop off was quick and easy.

Lionel Taylor 
Rating:
3.0

We were to have the truck returned at 10 am and they were not even open. Dropped off. Over all VERY disappointed in UHUAL.

Mary Alm 
Rating:
5.0

I had a great experience with the staff. I will recommend them to everyone I know.

Carrie Morrisey 
Rating:
3.0

Drove 340 miles and when I arrived on time, business was locked, and a note on the door saying to call a number. Called it and no one answered. Was sent to another location, no one was there either, went back to the first location and eventually someone showed up. No one came out to help hook up the trailer, I did it myself. Delayed my return over 2 hours and almost missed deadline appointments. NOT HAPPY. The lady was courteous but the delays were NOT acceptable.

Philip Rogers 
Rating:
5.0

Leave everything just the way it is

pierre idore 
Rating:
5.0

Customer did not leave a comment.

Gregory Rhodes 
Rating:
5.0

Customer did not leave a comment.

Clarence Caldwell 
Rating:
5.0

Customer did not leave a comment.

Zachary Stefanski 
Rating:
5.0

Friendly staff, easy to work with, and no surprises

mark crabill 
Rating:
5.0

Customer did not leave a comment.

tanika murray 
Rating:
4.0

Customer did not leave a comment.

Liza Hondros 
Rating:
3.0

Customer did not leave a comment.

Felisha Vongphakdy 
Rating:
5.0

Customer did not leave a comment.

Ceaser Walker 
Rating:
4.0

Make sure that a dolley is available at all times

Ruth Hubbard 
Rating:
5.0

Customer did not leave a comment.

Quinton Forrest 
Rating:
5.0

Customer did not leave a comment.

Micheal Greene 
Rating:
3.0

The truck was hard to start to ignition

Kenny Flores 
Rating:
1.0

Very poor customer service at dirty South they had a 10 ‘ truck the store was empty and I waited 30 mins for this vehicle when I kindly told the women at the desk I’m in a hurry he answer was my store business comes first uhaul can wait if you are in a hurry this is the last place to get a uhaul definitely would not recommend to location to even do uhaul services

danny messina 
Rating:
3.0

Does not have things such as dolly but the website still allows you to add it to the order and they charge you for it even when you don’t get it.

Tammy Newman 
Rating:
4.0

Customer did not leave a comment.

BRUCE COBB 
Rating:
5.0

Please make sure the Air-condition works.

ANTHONY WATTS 
Rating:
3.0

Customer did not leave a comment.

THELMA NAUTA 
Rating:
5.0

Customer did not leave a comment.

ALEIGHIA STEWART 
Rating:
3.0

Your mobile check in process was terrible. It was buggy, the employee was slow and illiterate. She made me enter a second contact 3 times and each time she called them and then made me add another one. It took 45 minutes to get through that process alone. It remained on the “uploading” screen for so long that I just took the vehicle. I went to a store, picked up the couch, dropped the couch off at home and returned the vehicle before if finished loading. My entire 2 hour window would have closed had I not just taken the truck while it was still loading. The vehicle had a check engine light was on the vehicle too. Overall, pretty bad experience because of a buggy system. Don’t even include a 2 hour rental period if it take 2 hours to pickup the truck.

Savannah Libassi 
Rating:
5.0

Great service! Professionals!

MICHAEL LOZANO 
Rating:
5.0

Customer did not leave a comment.

JULIET TURNER 
Rating:
5.0

Customer did not leave a comment.

joseph wiggins 
Rating:
3.0

The entire system was down. Nobody was there.

david stanley 
Rating:
5.0

Evon at custom tires are the best thanks for y’all services

kimberly campbell 
Rating:
5.0

Keep it the same.

ANDREW ROBINSON 
Rating:
5.0

Customer did not leave a comment.

Mark Nee 
Rating:
5.0

Customer did not leave a comment.

Frank kim 
Rating:
4.0

Less Weed smell.. great customer service

William Smith 
Rating:
5.0

Customer did not leave a comment.

george seaman 
Rating:
4.0

Customer did not leave a comment.

james queen 
Rating:
5.0

Friendly staff, they took care of me in seconds

angel ortiz 
Rating:
1.0

Customer did not leave a comment.

James Sterling 
Rating:
5.0

Customer did not leave a comment.

CORY EAVES 
Rating:
5.0

Customer did not leave a comment.

Roneka Holmes 
Rating:
1.0

Customer did not leave a comment.

Luziamene Cius 
Rating:
5.0

Customer did not leave a comment.

Zanita Baptiste 
Rating:
1.0

Customer did not leave a comment.

Quentin Greene 
Rating:
4.0

Customer did not leave a comment.

Tony Comer 
Rating:
3.0

Customer did not leave a comment.

Michael Sullivan 
Rating:
2.0

Customer did not leave a comment.

SELENA FLEETON 
Rating:
4.0

I had originally reserved a trailer from a business up the road and no one was there when we picked up. We waited almost 30 minutes. Phones were out of service as well. Uhaul CS helped us reserve up the road but was not empathetic to the situation

Joy Black 
Rating:
5.0

Customer did not leave a comment.

Dneisha Myers 
Rating:
5.0

Was very kind and helpful.

susan smith 
Rating:
5.0

The pickup location was great. The only issues I had were finding a one-way motorcycle trailer rental, because I couldn’t find a single available trailer in Fayetteville. This town is home to the largest military base in the US. That’s a problem. There were over 15 trailers but they were only to be used for in-town rentals. Thanks to you guys, I am now an owner of my own motorcycle trailer and will never rent Fromm Uhaul again. If you’re not dependable, I’ll never spend on you again. Your people are great, your policies suck.

Scott Hickerson 
Rating:
5.0

Customer did not leave a comment.

DENISE UTT 
Rating:
5.0

Customer did not leave a comment.

Wirutvong Bligh 
Rating:
5.0

Customer did not leave a comment.

TONIA JONES HIGHTOWER 
Rating:
5.0

Customer did not leave a comment.

Jason Saunders 
Rating:
5.0

Customer did not leave a comment.

LATOYA GRANT 
Rating:
4.0

Customer did not leave a comment.

Amanda Winkler 
Rating:
1.0

The staff were rude and unhelpful. They made no effort to answer my questions and acted as if me being there was an inconvenience. The truck smelled like urine.

Ryan Davis 
Rating:
5.0

Customer did not leave a comment.

TEMEKIA BEST 
Rating:
5.0

friendly service

KENNETH WITT 
Rating:
5.0

Friendly staff

VIRGILLO PENA 
Rating:
5.0

Great service, great staff.

Willie L Floyd 
Rating:
5.0

Cigarettes in the ashtray.

James Ammons 
Rating:
5.0

Wendy and Dave were amazing and very easy to do business with! They made me feel welcome and didn’t rush through the process! The wife and I thoroughly enjoyed this Uhaul experience. Thanks Dirty South Customs!

CALESIO NEWMAN 
Rating:
4.0

Customer did not leave a comment.

Joseph Gibson 
Rating:
5.0

Customer did not leave a comment.

Kim Souder 
Rating:
3.0

Stop charging people for 2 days of uhaul when they are only making a 3hr trip

Matthew Williams 
Rating:
3.0

Cab of truck smelled really bad of cigarette smoke. Upon further inspection the ashtray was full of cigarette butts. We cleaned out the ash tray but smell never left truck. Used air freshener and rode with opened windows and still smelled when we turned it in. Consider no smoking policy

Jim Humphries 
Rating:
5.0

Make sure that the place customers make reservations have the needed vehicle! My location was changed twice the day I was picking up my truck. first time 15 miles away from original location, which was only 5 miles from me house. The second they were trying to get me to drive 45 minutes out the way. Then finally my third location they had a SMALLER truck. This was all changed in a 2 hour time period. Agents were RUDE as ever. Customer service was a horrible experience,.

Tiffany Hall 
Rating:
1.0

Better customer service.

JOSH LAMBERTH 
Rating:
5.0

The gentleman that helped me, was quite professional and quite helpful.

freddy otero 
Rating:
5.0

Customer did not leave a comment.

Junet Vasquez 
Rating:
5.0

Nothing, I had a great experience.

William Ray 
Rating:
5.0

Customer did not leave a comment.

machooka daniels 
Rating:
3.0

Good & quick customer service.Outside of truck was good, however back of truck had not been cleaned.

lester washington 
Rating:
5.0

Customer did not leave a comment.

james phillips 
Rating:
5.0

Customer did not leave a comment.

Kathryn Griffin 
Rating:
5.0

Great customer service I love this place they were more then nice to me

RAYMESHIA LAYMON 
Rating:
5.0

The service was exceptional!

CYNTHIA GARRISON 
Rating:
5.0

Better gas mileage on trucks. Burns a quarter tank of fuel in a short distance.

MICHAEL PRYOR 
Rating:
5.0

Customer did not leave a comment.

BRIGITTA ATKINS 
Rating:
5.0

Customer did not leave a comment.

Priscilla Spencer 
Rating:
5.0

Very Friendly location. She was helpful, knowledgeable and pleasant to deal with. Her customer service was so good she lead me to want to use the other services offered at this location such as window tint.

Albert Haats 
Rating:
1.0

I had to wait until the store owner do a vehicle inspection a personal vehicle first. I quoted a price of $298.00 plus tax $303.00. I was charged an extra $74.00 which is more than I paid for a 20 footer truck in the weeks before.

RONNIE LEWIS 
Rating:
5.0

This lady did all she could do to help

Eric Tallent 
Rating:
5.0

Customer did not leave a comment.

Mary Parker 
Rating:
3.0

returned my equipment after hours never received a call to let me know that everything was ok

Christine Falck 
Rating:
5.0

Ladies were really helpful and service was process quickly..Thanks

Elizabeth McMillan 
Rating:
5.0

Lights didn't work on trailer. Had to drive across Fayetteville to get them repaired at a main uhaul store.

GEOFFREY CARPENTER 
Rating:
5.0

Customer did not leave a comment.

Kirk Williams 
Rating:
5.0

Customer did not leave a comment.

Shonda Chambers 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top