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Amanda W.
Customer Reviews for Direct LinQ Appliance & Hardware
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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They had 1 worker and we had to wait for the owner to come in and he didn't show and then they helped us
Erik B.Best money spent in a move!!
Brenda I.Very friendly and helpful
Steven B.Very friendly staff . Made it quick and easy.
Jeff M.Inside of uhaul was filthy and had to sweep it out before loading my furnature. Was chuncks of mud and sidewalk chalk. Had a hard time starting it after loading everything. After about 30 minutes of trying it i had to tighten the positive battery cable and it finally started up.
Christopher Z.Went as quick and smooth as it could go
Greg L.Drop off parking was tight due to a drive through coffee shop on the end of the building. Larger trailers would be difficult to drop off.
Theresa H.N/C
John M.Very helpful and friendly. Assisted with us hitching and parking the trailer upon drop off.
Steven B.This site shares a parking lot with a drive through restaurant and there was too much cross traffic on site.
Gary S.DO NOT DISCRIMINATE FOR USING CASH !!!!
Mark P.Don't have the truck place where you need to back out. Tight quarters.
Brian C.I am beyond furious with this pickup location. I had to correct the auto transport hookup (a liability) since the chain was dragging on the ground and they're supposed to assist with hooking my car up and merely shrugged their shoulders saying they didn't know how and let me figure it out for an hour and a half at the location.
Alexander K.Quick easy rental
larry D.The website stated it opened at 11am. It did not open until noon. Big difference when you have family and friends wasting their Sunday to help you move. The woman who filled out the rental info, though very nice and personable, seemed unfamiliar with the process so it took a longer than it should have. The guy who I assume was a bit more knowledgeable, shouted out directions from the chair he was parked on until someone came in to pick up a dryer they had purchased. Overall, I'm pretty sure I would NOT choose this location again.
Darlene S.uhual was extremely dirty and muddy
DAVID T.It was an honor and a privilege to do business with this location. Great family owed business, Honest folks.
Todd M.I have used U-haul trucks before for moving and was always impressed because they have had moving carts with the trucks. I used the 26' truck and was disappointed that there was no cart. By the time I realized that there was no cart, it was to late to go rent one because the U-haul location was closed.
IVAN O.Steering wheel wins very loose so I consider that a hazard. I told them at the store and they said they will take it off the rental and get it fixed
Anita H.Had small problem with lights, I ended up fixing myself. Facility is very small U-Haul facility. Wasn't much help. We did get in and out ok.
Garry C.When only used half day shouldn't charge for the whole day
Robert F.Bigger parking lot.
David S.Staff was not the greatest after return.
James F.The equipment was ready and waiting and was in a good condition. The truck ran well and was efficient on gas. The personnel who checked me in and out were efficient and professional.
MARILYN B.As a customer I couldn't ask for better service. The equipment and paperwork were ready for me at my scheduled time and the service was great.
James C.N/C
tristan W.Know how to check a person out. Go over the different items on the truck.
Michelle J.Ninguno
Harold R.Quick and easy drop off. Gentleman was efficient in checking me out.
Marilyn B.Nada
Carlton S.Not very helpful in assigning in the hook up of the lighting.
Edwin B.Kinda had an attitude n seemed annoyed we were bothering them. Won't be back dont worry
Joshua M.Very much appreciated your location finding me a car trailer. Called 3 other places and they didn't try to call me back . Gracias.
Tom A.Make sure the vehicle is actually clean and do and equipment assessment with the renter prior to departure.
Stanley N.easy to work with, very friendly and super understanding of scheduling times
Cheryl F.Truck was muddy inside the cab, on the passenger seat, and inside the box was terrible. I had to sweep it before I could use it.
Jaime O.The return process for the truck that we one-way rented was quick and painless at this location. The folks here were very accommodating, and I will definitely come back here should we need to pickup and/or return any uHauls in the future.
Charles D.Clarence did an excellent job my customer experience. I would give him 5 stars; however, there was an issue when converting my reservation and although I only needed the uhaul for one day the system charged me for two - which I agreed to pay because it was taking a significant amount of time to try to adjust. I don't really feel this is fair but in my situation I had no other choice.
Cristyjane C.Said it was a full tank yet it was under full so i got charged 4 bucks a gallon cause i turned it in on the line. Learned my lesson i wont be renting uhaul again
Josh M.Continue being the best choice of trucks to pick!!! All I had to do was ask information in renting and all was taken care of and great updates before picking up reminders!
Ward G.Was told to park trailer out back so I did and no one came out. I went inside and he asked if I had any issues with car hauler and I stated no. I asked about the money difference from Pioneer to Bryan and he said to call Uhaul, I had a contract that said that's the price.
ronald K.I dropped off after hours and put the keys in the drop box
Mark L.Be prepared when getting the uhaul. Have the store open. Have the right materials that you requested.
dawn G.Guy working acted like he didn't know how to accept returns. When I told him I didn't receive the dolly with my trailer and wanted to make sure I wasn't charged, he said he'd have to call but couldn't do anything himself. He just left me to unhitch the trailer, not even offering to help, and where we parked the trailer (after he just vaguely gestured to a spot), it started to roll away toward our car. Definitely a bad experience.
Emily D.Tow dolly was poorly fixed lights fell out on trip
Shannon S.Everything went smooth. Thank You!
Carol R.Was told in my online reservation i could pick up uhaul at 7am by checking in with my cellphone. Then was called and told i could not do that and couldnt pick up till 11am. Huge inconvenience. Most people who move do it early in the day not mid day.
Ashley R.